Read House

23 The Esplanade, Frinton-on-Sea CO13 9AU
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9.9 29 Reviews
  • Read House, Frinton-on-Sea
Read House is a Residential Care Home caring for all kinds of residents, making the most of a modern and purpose-built interior.

Situated on the seafront at Frinton on Sea, overlooking the greensward, close to local shops and transport links. The majority of staff are qualified to at least NVQ 2 and many also have NVQ 3. The management team has all been in post for many years.

All rooms have en-suite facilities, personal phone lines can be arranged, Residents can also access Wi-Fi from anywhere in the home. The majority of rooms overlook the sea with some having direct access to the home's gardens.

The home has a large quiet and secluded garden with plenty of space to walk around or sit and spend time together.

Read House provides high-quality food and has a dedicated activities co-ordinator who arranges a wide variety of activities and outings for residents, following meetings with residents to plan the programme.

Under their latest CQC Inspection (December 2020) Read House was rated as 'Good' in all categories.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 46 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1850
  • RESPITE Self-Funded Residential Care: £1400 – £1900

These prices are only a guideline, please contact Read House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Helen Spurgeon (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1999
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (7)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Visitors for residents welcome at any time. Visitors welcome to look around the home at any time, but please contact the home first to ensure a member of staff can be made available to provide a tour of the home.

Parking

  • Read House provides free parking facilities to visitors. Ample free parking on The Esplanade right in front of the Home!

Read House Reviews (29)

9.9

Read House has a Review Score of 9.9 (9.860) out of 10, based on 19 reviews in the last 2 years.
Over all time Read House has 29 reviews.

Overall Experience
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Date Published
  • 29
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Reviewer Connection to Read House
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Total of 29, showing 21-29
Review from Trudie L (Daughter of Resident) published on 15 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy to see my mum happy and cared for. I feel that her safety is supported and her care is 100%.
Mum loves all the care and help she gets.
Reply from Juliet Nightingale, Manager at Read House

Thank you for the review. Feedback is very important to us, we are thrilled you are happy with the home and standard of care.

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Review from Vera M (Resident) assisted by family/friend published on 7 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy here at Read House and I love my room.
Reply from Juliet Nightingale, Manager at Read House

Thank you for your lovely feedback. We love having you at Read House and we strive to continue working, as a family, for the best interests of everyone here.

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Review from Eva B (Resident) published on 6 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy to be here in Read House. So far, I have no complaints.
Reply from Juliet Nightingale, Manager at Read House

Thank you for your kind review! Feedback is very important to us, we are thrilled you are happy with the home and standard of care.

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Review from June B (Respite Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Had respite care for two weeks to enable my son, who is my carer, to go on holiday. I was apprehensive at first, but all turned out to perfection. Very happy to return, if needs be. Read House was recommended to me by my sister, who lives locally in Frinton.
Reply from Juliet Nightingale, Manager at Read House

Thank you for taking the time to share your experience with us! We're thrilled to hear that your stay at Read House exceeded your expectations. It's wonderful to know that you felt comfortable and well cared for during your stay. We would be more than happy to welcome you back if the need arises in the future.

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Review from Julie C (Daughter of Resident) published on 5 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came to Read House 3 months ago, somewhat reluctantly, as her dementia prevents her from recognising her needs. The patience and kindness of all staff has helped her start to feel more settled and at home now. She enjoys her meals in the dining room with others and enjoys taking part in some of
the activities offered too. She especially likes chatting with staff and telling them about her cycling and walking experiences all over the world.
I always receive a warm welcome from staff and have been reassured and had my questions answered many times. I am very happy Mum is well cared for and her wishes respected.
The app is especially helpful in keeping me informed on a daily basis, and I feel relieved that her medical needs are well attended to, and all quietly dealt with without any stress and anxiety on my shoulders now.
Well done and thanks to you all!
Reply from Juliet Nightingale, Manager at Read House

Thank you for your lovely feedback. We are so pleased that your mum has settled in quickly. We pride ourselves on being a family-friendly home. Our team are passionate about care and we aim to deliver the highest quality of care for our residents.

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Review from John E (Husband of Resident) published on 11 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident for 9 months. She has a number of illnesses and has had wonderful treatment and support during this time. She has had a number of serious illness problems during this time and Read House has coped with them all magnificently.
Both my wife and I are now 93 years of age and
I have to say that I have been supported really well throughout this period.
Reply from Juliet Nightingale, Home Manager at Read House

Thank you for your lovely feedback. We are very passionate about delivering the highest standards of care and working with our family members here at Read House.

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Review from R T (Daughter of Resident) published on 30 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother who is 92 years old is registered blind and has vascular dementia. She has been a resident at Read House for over 9 months now and the staff have ensured that she is safe and comfortable and endeavour to include her in as many activities as possible. The home is friendly and welcoming and
the staff always make themselves available to answer any questions. I feel relieved to know that my mother is being so well cared for.
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Review from Russel C (Son of Resident) published on 30 October 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My 90 year old mother moved into Read House in Sept 2019 for 6 weeks respite care after breaking her hip in a fall.
We have had a very good experience so far at Read House. The staff are wonderful and caring, very attentive. The home is in a great location, right on the seafront, just a short walk
to the high street. It's bright and spacious, with small lounges on each floor, and a large room for activities and a reasonably large sunny garden too. There are activities every day, nothing seems too much bother for the staff. Mum is happy with the food, and the home overall, so much so, she's decided to make it her permanent home!
I think the home is showing it's age a little bit, it's about 20 years old and could probably do with a bit of a freshen up, painting etc, but from what I've seen the care is excellent and it clearly deserves the Good rating.
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Review from Michael P (Nephew of Resident) published on 28 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
We can't thank the staff at Read House enough for the excellent care our Aunt received whilst at Read House. Everyone we came into contact with (and those we only saw in the distance) we're so kind, calm and caring. Their gentle manners and caring attitudes are an absolute credit to each and every one
of them. When the difficult decision was made that Aunt needed to be in a care home we were, understandably, concerned about whether we had made the right decision. Read House was most definitely the right choice. Sadly, Aunty passed away after only 7 weeks, (age 95 3/4!). We could not have wished for her to have been in better hands. Thank you Read House, we will be forever singing your praises.
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Current Review Score: 9.9 (9.860)

Overview of Review Score

The Review Score of 9.9 (9.860) out of 10 for Read House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.860 for Read House is calculated as follows: ( (192 Excellents x 5) + (27 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 221 Ratings = 4.86
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Read House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

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Helen Spurgeon

Job Title: Home Manager Joined: 2023

With a wealth of experience in the care sector working her way up from being a carer, Helen has dedicated numerous years within the care sector.


Sharing Memory Lane's visionary outlook, Helen is committed to providing the utmost compassionate care for each and every resident. Harnessing her extensive knowledge and expertise, she serves as a source of inspiration for her exceptional team, empowering them to deliver care and support to our residents in a manner that maximizes their well-being. Within our nurturing and inviting environment, we strive to create a place that feels like a warm and welcoming home away from home.


Moreover, Helen's passion for the care sector extends beyond her role at Read House. She actively seeks opportunities to engage with the wider community, advocating for the rights and well-being of seniors. Helen consistently strives to make a positive impact on the lives of older adults. Her dedication to improving the quality of care goes beyond the confines of our home, as she endeavours to create a ripple effect of kindness and compassion throughout the entire care sector. Helen's unwavering commitment to her profession and her unwavering dedication to enhancing the lives of our residents make her an invaluable asset to the Read House family.

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