Fairview House, Westcliff-on-Sea, Essex
Fairview House, Westcliff-on-Sea, Essex
Fairview House, Westcliff-on-Sea, Essex

Fairview House is located in a quiet residential area within Westcliff-on-Sea. The entire building is purpose built for maximum ease of access and comfort for all residents. Residents benefit greatly from staying in such a fantastic location, with numerous trips to the seaside arranged during the spring and summer time.

Fairview House is a privately owned residential care home that offers residential, dementia and respite elderly care.

Group: Strathmore Care

Person in charge: Rovena Newman (Home Manager)

Local Authority / Social Services: Southend on Sea Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 55 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Parkinson's Disease • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 49

Shared Rooms: 3

Rooms with ensuite WC: 28

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Fairview House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.6 Fairview House has a Review Score of 8.6 (8.629)

The Review Score of 8.6 (maximum of 10) for Fairview House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Fairview House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.084 for Fairview House is calculated as follows: ( (46 Excellents x 5) + (42 Goods x 4) + (26 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 119 Ratings = 4.084

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.545 Points relating to the number of positive Reviews for Fairview House is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11 positive Reviews (55 registered maximum number of service users ÷ 5). 6 Reviews ÷ 11 Target = 0.545

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    6
  • Satisfactory
    2
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Fairview House?

  • Extremely LIKELY
    4
  • Likely
    6
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Fairview House

  • Daughter of Resident/Service User
    4
  • Wife of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • more

I find staff friendly and helpful and welcoming.
Sometimes not enough carers around to help residents quickly.
Food good. Activities needed.

How likely would you be to recommend Fairview House? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mum has been placed at Fairview House two times now this year. April the first time after neglect at another home caused her three sores in two days this was when my father was in the hospital.
She came back home but deteriorated so I requested she came back to Fairview House the best thing I've done, she loves the care here and the food and respect. Glad I made a good call to place her back in Fairview House I now have my "old" mum back again as before she had changed for the worse.

How likely would you be to recommend Fairview House? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

A lovely home which I am so pleased my husband was able to go to.
From management to carers the thought and care given to residents are second to none. The food is first class and the cleanliness excellent. My husband is very well looked after and is happy. This makes a difficult situation more bearable. Thank you to all at Fairview House.

How likely would you be to recommend Fairview House? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

A lovely home with great carers and the chef is outstanding.

How likely would you be to recommend Fairview House? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Everyone is helpful and try to find time to sort any problems. They have tried very hard with their resident's individual needs and where they don't have expertise in a certain department, they ask for outside input hence how they got a specialised bed after many falls if only he would use it! They are forever improving n the garden and hope to get the back garden level so the residents can sit out next summer.

The communication is OK but will improve anymore now the computer system is up and running. Meals are Ok, perhaps a more varied menu could be offered but the cooks and all the staff are brilliant.

How likely would you be to recommend Fairview House? Likely

Average Rating: 

 3.4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Poor

Management: Good

Safety / Security: Poor

Rooms: Satisfactory

Value for Money: Satisfactory

My husband, although very confused at times, is very happy and settled here. He has had a couple of falls but has been referred for medical assessment.

Although at times, he can be difficult, he is treated with respect and dignity. I visit regularly every day at all times. The staff are overworked at times but always cheerful.

How likely would you be to recommend Fairview House? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Poor

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

Generally happy with the care given. Good communication from staff ref., illness or falls etc. No manager in post for considerable periods. No carer group meetings (facility to share concerns as a group).

How likely would you be to recommend Fairview House? Likely

Average Rating: 

 3.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Poor

Safety / Security: Poor

Rooms: Satisfactory

Value for Money: Satisfactory

My mum is blind and suffering from extreme dementia (94 years old). She is no longer able to understand who she is, so the important factors for her is that she receives constant assistance with eating, washing and transportation etc. All of which is delivered in a kind, efficient and respectful manner in a warm and pleasant environment. She seems contented and I am recognisant of all the effort that goes into her care.

How likely would you be to recommend Fairview House? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Excellent

My wife has been staying at Fairview House since 2013 and has settled in wonderfully. I cared for her in the previous 2 years best I could. She has dementia and the home care for that extremely well. I have no worries that she is being looked after properly! but I still visit every other day.

How likely would you be to recommend Fairview House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I can find no fault with the above home. When my brother eventually realised he has been taken to a care home, he was at his lowest ebb. With their help he gradually improved. When he realised he could never go home again and was finally told he was staying there he was very pleased. He was of course unhappy he had to leave his own home, but he has settled very well and is quite happy there.

How likely would you be to recommend Fairview House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Rooms: Excellent

Value for Money: Excellent

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