5/7 Westcliff Avenue, Westcliff-on-Sea SS0 7QR
Person in charge: Rodrigo Dizon (Manager)
Local Authority / Social Services: Southend on Sea Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 20 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's
Admission Information: Ages 55+.
Single Rooms: 20
Rooms with ensuite WC: 20
Weekly Charges Guide: Personal Care Single £546 – £711 (These prices are only a guideline, please contact Sandringham to find out the exact price for your requirements.)
Fees do not include hairdressing, chiropody, toiletries and transport costs
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Sandringham: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 6.1 (maximum of 10) for Sandringham is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Sandringham in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.455 for Sandringham is calculated as follows: ( (5 Excellents x 5) + (6 Goods x 4) ) ÷ 11 Ratings = 4.455
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.625 Points relating to the number of positive Reviews for Sandringham is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4 Target = 0.250 , then divided by 2 = 0.125
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Sandringham has a Review Score of 6.1 (6.080) from 1 Reviews
Review submitted from a Website Submission by C G (Daughter of Resident) on Friday 17 February 2017. Relates to January 2017.
Moved relative from another home recently following an 8 month stay there. Noted immediately a better level of care, support and encouragement being provided at Sandringham in 5 weeks than was ever provided previously in 8 months. A small, welcoming, friendly and cosy residential home. Staff are very accommodating and no specific need is too great. Staff take time out of their busy shifts to facilitate activities for residents encouraging independence in order that they can lead a full and normal life. As a family, we are happier as we can see how well cared for and supported our relative is.
How likely would you be to recommend Sandringham? Extremely Likely
There are currently no Care Home Idol entrants who have performed at Sandringham