37 St Leonards Avenue, Hayling Island PO11 9BN
Alton House care Home is a friendly and comfortable Care Home registered for eighteen residents with en-suite facilities, specialising in elderly care for long term or respite care. Situated in scenic Hayling Island, the Home has a high reputation of care with extensive social and recreational activity programs.
The Home has helpful, fully trained staff who are dedicated in maintaining high standards of care throughout the day for every service user.
Alton House has a lovely garden and tranquil setting that both residents and visitors can relax in during the warmer months. Further features also include a 24 hour nurse call system, excellent home cooking and varied menus and a passenger lift to all floors.
Group: Alton Care Group
Person in charge: Kim Northall (Manager)
Local Authority / Social Services: Hampshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 18 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Subject to Assessment. Ages 50+.
Single Rooms: 10
Shared Rooms: 4
Rooms with ensuite WC: 7
Weekly Charges Guide: Personal Care Single £518 – £750
Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Alton House Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Alton House Care Home has a Review Score of 4.6 (4.583)
The Review Score of 4.6 (maximum of 10) for Alton House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Alton House Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.583 for Alton House Care Home is calculated as follows: ( (14 Excellents x 5) + (10 Goods x 4) ) ÷ 24 Ratings = 4.583
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 0 Points relating to the number of positive Reviews for Alton House Care Home is based on 0 positive Reviews in the last 12 months and is calculated as follows:
0 = 0
Target of 3.6 positive Reviews (18 registered maximum number of service users ÷ 5). 0 Reviews ÷ 3.6 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Les M (Son of Resident) on Wednesday 26 August 2015. Relates to August 2015.
My mother has been a resident for just over a year. In the time she has been there her overall health has improved and she is a more sociable person. This has been achieved by the staff and management team. Their interaction with the residents is excellent a shoulder to cry on or laughter when needed is always there. There are regular activities and functions where residents, staff and family members can join in and enjoy. I have noted that the management and staff attend regular training with respect to all aspects of care and also they are enrolled on NVQs. I am content that my mother is in the best place possible for her care, a well run home with friendly and caring staff led by an efficient and professional manager.
How likely would you be to recommend Alton House Care Home? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Good
Rooms: Good
Value for Money: Good
Review submitted from a Website Submission by David A (Resident) on Tuesday 11 August 2015. Relates to August 2015.
I entered Alton House direct from hospital, I had been bedridden for a considerable time, and felt very sorry for myself. I could not walk, and I thought that life wasn't worth living. What a welcome I received, two of the carers greeted are me as though I was a much loved relative, and as I couldn't walk told me that I would be dancing with them in one week! In fact it took two weeks! (shame). All the carers were the same - my welfare was important to all. Now I have been here two years, and the carers have become firm friends who really care, it's not just a job to them, it's a vocation and not too formal either. The rooms are comfortable and clean. My room has just been redecorated, with me being involved every step of the way. Activities are excellent under the control of our very friendly organiser. As for the meals - anything I could say would be an understatement! food is excellent and well cooked. The house manager is very friendly and well liked. She takes an active role in all the activities, but her office door is never closed to residents or staff. What is more she takes instant action on any issue raised. The night staff are excellent and look in on us at regular intervals during the night to make sure that all is well. In short, I find Alton House a home from home. The staff are well trained and polite and always ready for a laugh. Alton House is a happy place to live!!!!
How likely would you be to recommend Alton House Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Good
Rooms: Excellent
Value for Money: Good
February 2016
There are currently no Care Home Idol entrants who have performed at Alton House Care Home
