
A thoroughly professional run care home,A W(Son of Resident/Service User)

I cannot praise the staff highly enough for doing a difficult job.Peter M(Son of Resident/Service User)


A thoroughly professional run care home,A W(Son of Resident/Service User)

I cannot praise the staff highly enough for doing a difficult job.Peter M(Son of Resident/Service User)


Located in the picturesque seaside town of Barton-on-Sea, Bethel House provides a happy and welcoming home for residents. The home has a number of comfortable communal areas and bedrooms, giving the home a cosy and happy atmosphere where residents can reach their full potential.
Bethel House has secluded, accessible gardens where residents can spend time relaxing or catching up with friends and family. The home is easily accessible by major road...
Care Provided by Bethel House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Special Offer - for a limited time only. 1 week free when you join us a permanent resident. T&C's apply. Subject to Availability.
The price(s) shown are provided by the care home. Contact Bethel House for full pricing details and T&Cs.
Contact Bethel House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Hartford Care Group Ltd
- Private Owned
Person in charge
- Abbey Doyle(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
Room Information
- Single Rooms (31)
- Single Rooms with ensuite Wet Room (11)
Visiting
- All visitors welcome 24 hours a day. Overnight visitors accommodation may be available subject to availability
Parking
- Car parking is available
Bethel House Reviews (85)
Bethel House has a Review Score of 9.7 (9.734) out of 10, based on 13 reviews in the last 2 years.
Over all time Bethel House has 85 reviews.
My husband was happy in Bethel. He hated the previous care home despite that being only 2 weeks respite while I was in hospital. Bethel is very homely. It is warm and all the staff, without exception, are kind, patient and caring with even the most difficult resident. He loved the activities particularly anyone who was singing and would join in with gusto. The chefs provided lovely food everyday and on birthdays they made a cake with candles and everyone would sing to them. The staff also made visitors feel very welcome and there was always a cup of tea. I would be more than pleased to recommend Bethel and its very caring staff to anyone looking at care homes for a relative. Thank you
Thank you so much for your kind words. It is lovely your husband felt happy and at home at Bethel house. Also that he enjoyed the activities-especially the singing which we will remember well. It's wonderful to know that you found our team caring and welcoming and that both residents and visitors felt comfortable within our home. Thank you from all of us at Bethel house.
My Mum lived at Bethel House for almost 3 years. It became her home. She was lovingly cared for by the team at Bethel House. Her food was always wonderful and, even though she was confined to her room by illness, the entertainment team regularly visited her. You can tell when you walk into Bethel that the team are friends with each other which gives a warm ambiance and this naturally passes on to the residents, giving a feeling of comfort and a happy atmosphere. During Mum's final days, the team also cared for me and my husband. I can wholeheartedly recommend this team at Bethel House.
Thank you for your lovely review and kind words about the team. It was a pleasure caring for your mum and supporting you and your husband during this time. We're so glad that Bethel House felt like home to her and that our team could bring comfort and happiness to you all. Your recommendation means so much to us.
The level of care is outstanding, and the home is always clean, welcoming, and full of warmth. Staff treat residents with genuine kindness, dignity, and respect. There is a real sense of community, with a wide range of activities tailored to individual tastes and abilities.
Communication with families is excellent, and there is a true family feel throughout. It is clear that every effort is made to ensure residents feel safe, comfortable, and truly at home. We are incredibly grateful for the care and compassion shown every day.
We know how difficult the decision to move a loved one into care can be, so it truly means a great deal that you placed your trust in us. We're delighted to hear that your uncle feels safe, comfortable, and at...
My sister in law resided at Bethel from June 2024 - October 2025. Her needs were unique. All staff at Bethel cared for her in an extremely appropriate and caring manner it was lovely to see her settle in and appreciated staff involvement as appropriate. Care was of the utmost quality, communication was excellent. Involvement with family members was friendly, professional, welcoming and appropriate. Care for my sister in law and all family members will stay with us for a very long time. Thank you Bethel.
Thank you for taking the time to write this review. We are so pleased to hear how happy you are with the care and support your sister in law received whilst at Bethel House. We are also happy to know how welcome you were made to feel as a family. We will pass on your kind words to the team at Bethel House.
I was impressed by the warm ambience and welcome of the staff and a feeling of well-being, care - cleanliness light and warmth. Kindness was shown to me and I was aware of a sense of openness available to residents and visitors with good will.
Thank you for taking the time to write this review. We are happy to hear how you enjoyed your visit to Bethel House and were made to feel so welcome by the team. The wellbeing of the residents across all of Hartford Care is of the utmost importance so it is wonderful to know this is noticed. We will pass on your kind words to the team at Bethel House.
By the time we lost dad in Feb 2024 and mum in June 2025 the care home had become a second home and the staff like friends. Both my parents' needs were so different, but the care home did everything it could to help them spend their final years together as a couple, for which I am grateful.
The meals are good and the activities plentiful and whilst residents do have many complex needs, they are treated with dignity and care.
Thank you so much for taking the time to share these kind words about your mum and dad's time at Bethel House. It was a privilege for us to support them both, and we are truly touched to know that you felt our home became a second home for your family. Your appreciation means a great deal to our team, who always strive to provide care with dignity, warmth and respect. Thank you again.
What can I say with Reference to wonderful Bethel house, The staff act with kindness, effiency and empathy to all their residents, My great aunt, is very well looked after here, she engages in all activities and is always, clean, smart and well dressed, the home itself is spotless and clean, with a very friendly atmosphere. Well done, All at Bethel house.
Thank you so much for taking the time to write this review. It is wonderful to hear how happy you are with Bethel House and the care and support your great aunt receives. The team at Bethel House take pride in their work, from caring for the residents, planning a great activities programme to...
Dad was diagnosed with dementia in 2015 and has been looked after at Bethel House for the past 6 years. The staff are professional, kind and compassionate,:nothing is too much trouble. There are excellent activities daily, the rooms and overall environment is cheerful and the food is excellent. I have often been asked to recommend a care home over the past few years and never had any hesitation in recommending Bethel House. Dementia is a horrible disease and to know that your loved ones are being looked after with care and compassion at least gives comfort that you are doing all that you can.
Thank you for taking the time to write this review. It is wonderful to hear how happy you are with the care and support your father recieves at Bethel House. We are pleased he enjoys the wide range of activities on offer daily and that, as a family, you can rest assured that your dad is recieving the best possible care. We will pass on your kind words to the team at Bethel House.
All the staff are so friendly and professional, recognising her individual needs. Her end-of-life care was kind and thoughtful and made a difficult time much more bearable.
Highly recommend both the environment and especially the team.
Please accept our condolences on the loss of your mother. It is heartwarming to know that her time at Bethel House was a positive experience, joining in the activities and making new friends. We are pleased to hear that the team were kind, thoughtful and respectful and they made a very difficult...
All the staff at Bethel House, without exception, go above and beyond what is expected. My husband is happy here and well looked after, if I did have any questions they would be answered, truthfully and with understanding. This is not the first care home my husband has been in and exceeds all my expectations and far outshines the others. Everywhere is extremely clean and the staff are always looking to find themselves busy and helpful.
Thank you very much for taking the time to write this review. It is wonderful to hear how happy your husband is at Bethel House and, as a family, you can rest assured that he is being well cared for and the team are going above and beyond to ensure that not only is he happy and settled but that you...
Dad has settled well into the Bethel family and he can often be found happily chatting to everyone who will listen. As a family, we can't thank the Bethel staff enough for caring for Dad. It means everything.
Thank you for taking the time to write this review. How lovely to hear how happy your dad is at Bethel House and how he is treated with dignity and respect along with great care and ensuring all his needs are met. It is wonderful to hear that he enjoys the great activities on offer, especially the singing! We will pass on your kind words to the whole team at Bethel House.
Mum first moved here on 31st July. I was worried about the sudden move, that she wouldn't settle but after a few days, she did with the help of all the friendly staff. The home cook gorgeous meals and my mum being a fussy eater, eats everything now. The care home provides very good activities and puts on lots of parties through the summer months. I'm always offered coffee and the cakes are delicious. From what I've seen over the last three months, I have been extremely happy, 100%.
Firstly, thank you for taking the time to leave such a fantastic review, it's so heartwarming to hear your lovely comments. We are passionate about providing person-centred care to all our residents. We like to know they all feel part of our little community, we also like the family, friends and...
I am really impressed with the entertainment and activities that run - such a variety.
I feel Bethel House is a lovely place for Mum. Thank you.
Thank you for taking the time to write such a heartwarming review. We are so happy to hear your mother has settled in so well to Bethel House. It's lovely to hear you are both enjoying the entertainment and activities provided. The team absolutely love what they do and to receive kind comments...
I would just like to say that my husband has been in Bethel House since January 2024 and in all that time the care staff have been wonderful despite him not always being cooperative and in the best humour. The house is always clean and tidy and there is always something going on for the residents if they want to join in. When I visit I have always been welcomed with a smile and very often one of the carers stops to have a chat. I don't know how the staff cope day after day and keep smiling and are 'friends' to all the residents.
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear your husband has settled in so well at Bethel and your continuous weekly visits are a welcoming and relaxing experience. Our team love making sure all our residents and loved ones feel part of our...
It was my first visit to Bethel House and was most impressed with all the staff, how they handled the residents when they had a problem. It was happy and lots of fun, so clean and welcoming. Ido hope I will get the chance to visit again and will recommend Bethel House to my friends.
Thank you for taking the time to write this review. It is lovely to hear how much you enjoyed your first visit to Bethel House and how welcome you were made to feel. We will pass on the kind words to the team at Bethel House and look forward to seeing you again.
He has told me he loved it there and for my brother to say that, well it's very unexpected.
Also, a big thank you to the home for making this happen.
Thank you for taking the time to leave such a wonderful review. We are so happy to hear that your brother enjoyed his time at Bethel House, it was our pleasure to have supported him, making his stay a happy and enjoyable one. I will be sure to pass your kind comments on to the whole team at Bethel House.
Food is presented well and the residents are always given a choice.
The home is always up to a high standard of cleanliness.
Thank you for leaving such a lovely review. It is so nice to hear words such as caring, polite and positive when describing our staff. The team work hard to make sure the home always has a wonderful, happy environment for our residents and visitors. The chef is very passionate about the food, how...
Having taken some time to get used to life in a care home, my partner is now settled and has adapted to his new life. Throughout some challenging times, he has been helped, reassured and comforted, also treated with respect by many of the staff at Bethel House, many of the staff at Bethel House who are admirable for their patience and care, I am very grateful for this and happy we chose Bethel House.
We really appreciate you taking the time to leave a review. It is always such a hard decision to move into care, not just for the one who is directly affected but for the whole family too. At Bethel, we make sure we support the family members also, so that everyone feels part of the journey. Our...
Nowhere is the same as being in your own home, but when that is not possible Bethel House is a nice place to be.
It is comforting to hear how happy you are with the level of service you are receiving at Bethel House and you have the reassurance of knowing your loved one is safe, happy and well cared for. It is great to know that you are happy with the dining at Bethel House and that the home is kept to the...
My mother has been happy and relaxed in Bethel House. The environment is ideal for my mother. She is happy with her room and likes the food. I think the program of activities is excellent giving the residents a variation on their day. My mother is well looked after, having her hair done every week. She also likes having her nails done. Personal care is extremely important and my mother often comments on the care she has received.
Thank you for these lovely words and taking the time to write this review. We are glad to hear how happy and well cared for your mother feels living at Bethel House. It's great to hear that she is enjoying all the activities provided, especially having her hair and nails done. We will pass on these kind words to all the staff at Bethel House.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 October 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Bethel House.
There are no upcoming events for Bethel House.
Awards / Recognitions (9)
- 28 Feb 2023Recipient: Hartford Care Group Ltd
- 30 Jun 2022Recipient: Hartford Care Group Ltd
- 30 Jun 2021Recipient: Hartford Care Group Ltd
Meet the Team (2)

I am proud to have joined Bethel House. It is important to me that the residents, their families and the staff team feel welcome, cared for and supported to enable them to build good relationships and happy memories for the future.
We will be working together to support the residents' sensory needs to enable them to have a holistic well-being while living in our home, by encouraging them to be involved in the social community of the home at the same time encouraging them to remain as independent as they are able to. Smiles, warmth and kindness will greet everyone who visits Bethel House.

I joined Hartford Care in January 2017 as a Senior Care Assistant at Bethel House in Barton-on-Sea in Hampshire, subsequently qualified as a Care Practitioner and have since been promoted to Deputy Manager.
The only goal I wanted to achieve when I joined Hartford Care was to make a difference in enriching and improving our residents’ lives and to create opportunities for them to live fulfilling lives.
Frequently Asked Questions about Bethel House
What types of Care is Bethel House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Bethel House have?
There are 31 Single Rooms.
What are the Facilities & Services at Bethel House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Bethel House to the centre of New Milton?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bethel House to verify any information. View our terms and conditions. Bethel House has an Enhanced Service -more info.