Woodside Lodge

Mum has been at Woodside for nearly a year. It's a lovely home, it feels like a family and all the staff are wonderful. Mum has various issues and can be difficult but the carers are understanding and patient. Communication is very good and I am always informed of any concerns or information that needs to be shared about mum or the home. It's a great comfort to know she is so well looked after.

This month, we have just used them for day care. Satisfactory, very helpful staff. The home needs to make some improvements to make wheelchair access easier!!

Excellent

Caring staff. The home is lovely and is run well by the manager and her team. I am happy and safe here. I couldn't ask for anything more.

My nan has not long joined Woodside Lodhe and what can I say! Amaizng caring staff, food is exceptional, the home is very clean and I always receive a warm welcome! The choice of activities are great and I like that the carers take time to engage with the residents, especially my nan. Don't always believe what you read because honestly I couldn't recommend Woodside enough!

I have been a resident at Woodside Lodge for many years. All the staff have been very kind and supportive whilst I have been here. The food has always been very good. The activities are well led, however I don't always take part.

My friend has been at the care home since April 2024, a difficult man but the staff settled him in brilliantly and now he is a different person, thanks to the care and devotion from all the staff. They continually update you on all aspects of their care, which is satisfying. The home is always clean, tidy and smells fresh. Nothing is too much trouble for the staff and always accommodating, not only to the residents but to everyone who visits. I was concerned about my friend at the beginning, but after a couple of months my concerns were soon turned to contentment. A big thank you to all the staff.

We were kept informed of all aspects of care with regular telephone updates and face-to-face updates. Nothing was too much trouble and even after the patient came home we receive regular calls to make sure all is well and do we need any support. We have had more support from Woodside Lodge than we received from the hospital and the GP.

Woodside Lodge accepted my husband as an urgent admission for respite care. They happily extended, and extended, his respite as I needed more time. The care my husband received and the support I received from all the wonderful staff there was brilliant! The deputy manager, in particular, was a massive support to me as I tried to cope with a rollercoaster of emotions in putting my husband in a home. I only moved my husband elsewhere as he is only 66 and needs more activities and to be nearer to me and a bigger garden to walk around.

I have always found the management and staff to be of excellent standard in all areas of my mother's care. She was not the easiest of residents to care for, manage and look after. Facing all these difficulties, my mother was given the required necessary care and medical treatment when needed. I cannot praise the manager enough for the updates of her condition. She helped organise end-of-life care, and suggested the perfect funeral directors, we are very grateful to all concerned.

My mother was only a resident for a few months before she died but in that time she was well cared for by a team of lovely friendly people who always made us feel welcome when we visited.

I have visited my friend for about five years and always found the staff and their care excellent.

Mum has settled in very quickly and seems very happy here. All residents are very friendly and also seem happy when we have dropped in. The menu always looks really lovely and there is plenty of choices. Mum's room is really cosy as is the rest of the home. We feel very happy with how our mother has settled in so quickly.

And the events that are organised are always appropriate and everyone is always included.

Mum has been a resident for just over 3 years and during that time I have visited regularly. I have always found the care home to be cosy and welcoming. There is no constant turnover of staff who remain the same as when Mum entered the home. They do a splendid job!

My father was transferred to Woodside Lodge Care Home from an NHS assessment centre. Since arriving in February this year, he has quickly settled in. The staff and management have been fantastic, he considers "this home". He is now gone from a dishevelled old man to looking clean, tidy and well-nourished. He is really happy. He is associating with other residents where previously he had been very insular. I am so pleased as is he. He has a new lease of life.

I see my wife twice weekly and have always seen an immaculate, clean and tidy bed and room. Fresh drink is provided daily. Because of her dementia, she is immobile but remains consistently cheerful.

The food is fresh and home cooked.

I would like to thank them very much for their help on behalf of myself and my sister.

The staff are excellent and managed by someone who genuinely takes a caring interest in my mother's comfort and well-being. The living room and dining areas are homely and comfortable and I would happily recommend this home to others.