348 Winchester Road, Southampton SO16 6TW
Group: Northover Group
Person in charge: Lynne Dowding (Manager)
Local Authority / Social Services: Southampton City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 15 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Ages 55+.
Single Rooms: 3
Shared Rooms: 6
Weekly Charges Guide: Personal Care Single £416 – £465 , Personal Care Shared (per person) £350 – £415 (These prices are only a guideline, please contact The Abbey Retirement Home to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on The Abbey Retirement Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 6.2 (maximum of 10) for The Abbey Retirement Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for The Abbey Retirement Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.7 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.545 for The Abbey Retirement Home is calculated as follows: ( (7 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 11 Ratings = 4.545
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.667 Points relating to the number of positive Reviews for The Abbey Retirement Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 3 positive Reviews (15 registered maximum number of service users ÷ 5). 1 Reviews ÷ 3 Target = 0.333 , then divided by 2 = 0.167
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
The Abbey Retirement Home has a Review Score of 6.2 (6.212) from 1 Reviews
Review submitted from a Website Submission by Nicky R (Granddaughter of Resident) on Friday 19 August 2016. Relates to August 2016.
Our 93 old grandmother has been a temporary resident in this home for the past 8 weeks following a nasty fall. The quality of care in this home is excellent. She has been treated with compassion, dignity and support with the mental and physical issues she has endured. I would thoroughly recommend this residential home to anyone. Yes the building inside and outside is a little dated but it is not what a place looks like it is about the care the resident receives. Our sincere thanks to the Manager and her staff for the way in which they have cared for our nan. Her fear of 'a home' has hopefully now gone and we know she will miss you all very much. Your help, advice and reassurance to us as nan's grandson and partner throughout the 8 weeks has been very much appreciated. Thank you from nan and us x
How likely would you be to recommend The Abbey Retirement Home? Extremely Likely
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There are currently no awards/recognitions posted yet for The Abbey Retirement Home
There are currently no Care Home Idol entrants who have performed at The Abbey Retirement Home
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