St Catharines, Broxbourne, Hertfordshire
St Catharines, Broxbourne, Hertfordshire
St Catharines, Broxbourne, Hertfordshire

St Catharines is situated in the town of Broxbourne in Herfordshire, very close to the A10. St Catharines itself is a large period style house boasting delightful award-winning gardens, which have won the Broxbourne in Bloom competition for several consecutive years.

St Catharines offers a warm and caring home for older people whom may have varied physical and dementia related needs.

Accommodation in St Catharines is available in a choice of bespoke single, single en-suite or companion rooms, all of which may be personalised.

St Catherines offers a choice of charming, bright lounges, a welcoming dining room, a private garden conservatory and easy access to the award winning gardens. The carefully planned, landscaped gardens are easily accessible from the conservatory and offer a safe environment, with easy access pathways for outdoor activities.

St Catharines offers long term residential care and short stay respite breaks for older people. They can also provide care for older people experiencing an early onset dementia.

The home's Activities Organiser arranges a varied social calendar of meaningful, appropriate activities and entertainment, including trips to places of interest.

Group: B&M Care Ltd

Person in charge: Lindsay Richmond (Manager)

Local Authority / Social Services: Hertfordshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 24 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Speech Impairment • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 22

Shared Rooms: 1

Rooms with ensuite WC: 9

Weekly Charges Guide: Personal Care Single from £775 (These prices are only a guideline, please contact St Catharines to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on St Catharines: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 St Catharines has a Review Score of 9.6 (9.617)

The Review Score of 9.6 (maximum of 10) for St Catharines is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for St Catharines in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.617 for St Catharines is calculated as follows: ( (73 Excellents x 5) + (27 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 107 Ratings = 4.617

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for St Catharines is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4.8 positive Reviews (24 registered maximum number of service users ÷ 5). 5 Reviews ÷ 4.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend St Catharines?

  • Extremely LIKELY
    8
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to St Catharines

  • Daughter of Resident/Service User
    3
  • Resident / Service User
    2
  • Granddaughter of Resident/Service User
    1
  • Sister-in-law of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

We were very lucky to find such a nice home for my mum. She enjoys the interaction with staff and the other residents. She is far more alert.
She is very well looked after, we don't have to worry about her.
It was the hardest decision to make about putting Mum in a home but had we not we would have failed her.

How likely would you be to recommend St Catharines? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My mother has been here since the end of February and she has Alzheimer's. I visit two to three times a week and my siblings also visit throughout the week and at different times of the day.
Mum is always clean and tidy and speaks highly of the kindness of the staff.
the staff are always patient when her confusion distresses her and get her medical attention quickly whenever she needs this.
Her mood and health have improved since she came here.

How likely would you be to recommend St Catharines? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I feel more than happy with the care that my nan receives.
She is very happy at St Catherine's. All of the staff are lovely and very helpful.

How likely would you be to recommend St Catharines? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care provided is excellent and my mother is very happy at St Catherine's. The staff are particularly impressive.

How likely would you be to recommend St Catharines? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

More than happy to state that the care my husband receives is more than adequate.

How likely would you be to recommend St Catharines? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

We chose St Catharines as our Mum was there for several years and was extremely happy. I found the management very kind and efficient. All the staff were lovely and the home has a very friendly atmosphere. The home was always kept clean and the dining was very good. All my visitors were made of feel welcomed. I am very happy to recommend this home.

How likely would you be to recommend St Catharines? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When I first met the Manageress and Deputy and saw the home I was very impressed and felt sure that this was the perfect place for my sister-in-law and brother-in-law to come to. They moved in on 1st August 2016 and were there for two months, leaving on the 28th September 2016. They have been treated with the utmost care and attention in every way. All the staff in St Catherines are really lovely and so very helpful. The food, the cleanliness, facilities are all excellent. To me, it seemed a very nice and happy place to work in. The other residents there all seemed happy and enjoyed living there Every member of staff from the Manageress down were all very helpful and friendly.

How likely would you be to recommend St Catharines? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Due to the poor health my mother went into another care home in December 2015, unfortunately at the time St Catherines didn't have any vacancies. In late April 2016 a place was available and my mother is now in a lovely, caring environment and is very contented.

Such a shame she had to wait, however, she is not looking to move anywhere else. She is happy and looking better than she has for a few years.

How likely would you be to recommend St Catharines? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This care home provides excellent facilities by a staff of dedicated carers. The food is good and of a very good value and quality. Visitors are welcomed at any time, greeted with tea and coffee.

How likely would you be to recommend St Catharines? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: B&M Care Ltd

Date: Saturday 01 Apr 2017

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at St Catharines