Quantum Care Ltd, Parsonage Close, Abbots Langley WD5 0BQ
Margaret House, in the centre of Abbots Langley, is a homely care facility with scenic grounds and has a team of professional staff who are trained to deliver high-quality residential and dementia care.
The site has been separated into five bungalows which, in total, have a capacity of fifty-one places, though the care services on offer remain focused upon personalised packages of care tailored to individual needs.
All Quantum Care homes take pride in a consistent level of attentive care, while ensuring that residents live in a homely and comfortable environment and enjoy high-quality of life.
Group: Quantum Care Ltd
Person in charge: Lisa Topping (Home Manager)
Local Authority / Social Services: Hertfordshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 51 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's • Challenging Behaviour • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 65+.
Single Rooms: 51
Rooms with ensuite WC: 5
Weekly Charges Guide: Personal Care Single from £704 (These prices are only a guideline, please contact Margaret House to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Open visiting policy
Latest Care Quality Commission* Report on Margaret House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Margaret House has a Review Score of 7.6 (7.598)
The Review Score of 7.6 (maximum of 10) for Margaret House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Margaret House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.5 for Margaret House is calculated as follows: ( (7 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.098 Points relating to the number of positive Reviews for Margaret House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 10.2 positive Reviews (51 registered maximum number of service users ÷ 5). 1 Reviews ÷ 10.2 Target = 0.098
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Vincent W (Son of Resident) on Wednesday 23 August 2017. Relates to August 2017.
My mother went to Margaret House for respite. She then decided to become a full term resident self-funded. The family have nothing but praise for the care my mother is receiving. The staff are extremely caring. The food is very good as well.
How likely would you be to recommend Margaret House? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Good
Value for Money: Good
Job Title: Home Manager
Coni Anang has 20 years' experience as a Registered General Nurse, a BSc (Hons) in Care of the Older Person and an MA (Hons) in Human Resource Management and Employment Relations and won the Dementia Personality of the Year Award 2015.
MA (Hons) Human Resource Management and Employment Relations
There are currently no Care Home Idol entrants who have performed at Margaret House