Meresworth

Quantum Care Ltd, Dellwood, Field Way, Rickmansworth WD3 7EJ

Meresworth is located in Ricksmansworth in an excellent location for residents who wish to remain a part of their community whilst receiving care and support from a dedicated team of staff.

The service has been separated into four units, containing fifty-one bedrooms in total, of which half are residential and half are dedicated for those living with dementia.

Amongst the many service additions Meresworth offers to residents are aromatherapy sessions, arts and crafts, and exercise classes, which are also available to some members of the local community who use the home as a day centre.

Group: Quantum Care Ltd

Person in charge: Hasib Khan (Home Manager)

Local Authority / Social Services: Hertfordshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 51 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 51

Rooms with ensuite WC: 51

Fees information:

Personal Care Single from £909 - this price is only a guideline, a final price will be provided following a needs assessment carried out by the home's management team.

Facilities & Services: Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Open visiting policy

Parking:

On-site parking

Latest Care Quality Commission* Report on Meresworth: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.6 (maximum of 10) for Meresworth is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Meresworth in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.605 for Meresworth is calculated as follows: ( (136 Excellents x 5) + (73 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 215 Ratings = 4.605

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Meresworth is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.2 positive Reviews (51 registered maximum number of service users ÷ 5). 11 Reviews ÷ 10.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Meresworth has a Review Score of 9.6 (9.605) from 18 Reviews


Average Ratings

  • Excellent
    10
  • Good
    8
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Meresworth?

  • Extremely LIKELY
    15
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Meresworth

  • Daughter of Resident/Service User
    9
  • Son of Resident/Service User
    5
  • Daughter-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • more

No problems. All matters covered.

How likely would you be to recommend Meresworth? Likely

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Average Rating:   4 out of 5

My nan has been at Meresworth since December 2017, we never in a million years dreamed she would be as happy as she is and as settled as she is. My dad visits nan daily but we live in Devon and only visit once a month, she is always relaxed and happy when we see her. She loves the activities and eats really well and gone are the worries of her being alone at home. She is very safe and well cared for, we couldn't ask for more. Whenever I approach the staff for anything, they have all been more than willing to help and very chatty and friendly. Choosing to place your relative into a care home is such a hard decision to take, I read the reviews in detail on Meresworth when dad suggested it as a place for nan and am more than happy to recommend it to others looking to place their loved ones somewhere.

How likely would you be to recommend Meresworth? Extremely Likely

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Average Rating:   5 out of 5

The care workers, cleaning staff and administration here all go out of their way to make my mother settle into her new environment. I cannot explain how relieved I am at the excellent service from all the staff at Mereworth.
They have encouraged my mother to participate in all the activities which she really enjoys.
She is participating in activities she would not have dreamt of doing.
All the staff are really helpful and friendly. I rate them excellent.

How likely would you be to recommend Meresworth? Extremely Likely

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Average Rating:   4.9 out of 5

The staff here have been wonderful in settling me in. They are always here to help me should I need it. I am very happy.

How likely would you be to recommend Meresworth? Extremely Likely

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Average Rating:   5 out of 5

Very good, helpful, caring, committed. All words to describe the home my mother has been a resident for over 7 years and has been looked after very well.

She is now 102 years old and needs a lot of care which she gets.

How likely would you be to recommend Meresworth? Extremely Likely

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Average Rating:   5 out of 5

I always feel my mum is well cared for and find the staff very kind and friendly. All mums meals are very tasty. The communication between the home and mums family is very good and efficient. The home puts on lots of activities to keep the residents busy and occupied. My only concern is the constant unpleasant smell in the corridors- perhaps an air freshener system could be installed.

How likely would you be to recommend Meresworth? Extremely Likely

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Average Rating:   4.8 out of 5

The staff are very friendly and caring. The facilities are excellent, well decorated, clean etc. Overall this makes a comfortable, safe and relaxed environment for my mother.
I feel confident that she is being cared for well, is safe, is relaxed and her health is looked after. I can relax knowing that no harm will come to her and she won't have any worries.

How likely would you be to recommend Meresworth? Extremely Likely

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Average Rating:   4.8 out of 5

Mum received good care. She was treated well and felt safe and secure. The staff were kind, caring and efficient.

How likely would you be to recommend Meresworth? Extremely Likely

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Average Rating:   4 out of 5

The people are fabulous, caring, easy going. They accept my dad for who he is and do not pigeonhole him. He is happy, calm and relaxed. I put that down to the atmosphere and people at Meresworth.

How likely would you be to recommend Meresworth? Extremely Likely

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Average Rating:   5 out of 5

There is generally a friendly and welcoming atmosphere in this purpose-built accommodation. The staff are committed and caring and there is a full and excellent range of activities.
Menus are varied and appetising. The home has a lovely garden which is fully accessible.
All bedrooms are en-suite and roomy, though whereas some are very light, others are overshadowed by trees and rather dark.
My experience has been that management and staff are open and communicative in discussing with families any problems that arise.

How likely would you be to recommend Meresworth? Likely

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Average Rating:   4.4 out of 5

They have a wonderful day centre. Where they are entertained, do arts and crafts, play garden bowls and enjoy other people's company.

How likely would you be to recommend Meresworth? Extremely Likely

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Average Rating:   5 out of 5

Meresworth is an amazing care home. We can't thank the staff enough for all the help we receive with our dad. We can't believe how well dad responded to all the staff and how talkative he has become. All the guests are very happy and not once did we see any sad faces. Again the staff in whatever roll were always happy to stop and help in any way we needed. The activities are really great and helpful there is always something going on. Plenty of food that Dad enjoyed. Very clean and tidy with lovely gardens - many thanks.

How likely would you be to recommend Meresworth? Extremely Likely

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Average Rating:   5 out of 5

Meresworth is a very welcoming, bright home with comfortable rooms and community spaces. The care is personalised to each resident, is very caring and calm, with a variety of activities available for those who wish to take part - residents are encouraged to do so. The larger day activity room organises various activities. The coffee lounge, leading onto a courtyard garden, is a very good social area with families.

How likely would you be to recommend Meresworth? Extremely Likely

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Average Rating:   4.7 out of 5

Décor and cleanliness are excellent.
Regular activities and decorations to keep residents aware of events of interest.
Residents are kept well groomed and dressed in own clothing.
There are drinks and snacks on hand throughout the day.
Staffing levels are fair.
The room alarms are often left ringing in the residents' sitting area and they are very loud and invasive.
Some items (possessions) have been lost but mainly a good effort is made to care for residents' possessions.
The staff are friendly and helpful, privacy and personal dignity is sometimes a bit lax.

How likely would you be to recommend Meresworth? Likely

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Average Rating:   4.1 out of 5

The staff in Meresworth are always very caring, thoughtful and professional, as are all the staff. Mum is always clean and appears to be happy, always smiling at the carers.

How likely would you be to recommend Meresworth? Extremely Likely

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Average Rating:   4.3 out of 5

Always friendly smiling and welcoming to visitors. Mum says the staff are lovely, the room is good and the food is excellent. Pleased with all aspects of the care and well-being for my mum as well as the professionalism, helpful nature of support offered to all of the family.

How likely would you be to recommend Meresworth? Extremely Likely

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Average Rating:   4.4 out of 5

The home has a friendly, caring atmosphere; the home is always decorated with the current celebration eg Easter, Valentines, Queen's birthday etc.
The staff know the residents well and understand their needs.
There is also good communication, staff to residents, staff to relatives.
I cannot fault the home, my mother has been a resident for 15 months and has settled well and appears to be calm and relaxed whenever I visit or occasionally relatives.
I feel she is safe and well cared for at the home.

How likely would you be to recommend Meresworth? Extremely Likely

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Average Rating:   4.3 out of 5

Highly recommended The staff are very caring and work hard to maintain as good a quality of life for the residents as can be hoped for given their circumstances. The home is well managed and very clean. The manager is always looking for ways to improve. the staff are very open and friendly. My mother has been a resident for 12 months and as she has Alzheimer's both her physical and mental health has deteriorated but the home has adapted to these changes seamlessly, providing me with good support. There is a good range of activities.

How likely would you be to recommend Meresworth? Extremely Likely

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Average Rating:   4.2 out of 5

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Bed Vacancies

2 Bed Vacancies

posted 21 May 2018

1 Dementia Care 1 Residential Care

Awards / Recognitions

There are currently no awards/recognitions posted yet for Meresworth

Job Vacancies

Staff Profiles

No image found

Gabriela Svaboova

Job Title: Home Manager

Description:

Specialisms
Gabriela Szaboova has a range of qualifications including a BSc qualification with the British Computer Society, A Levels in Slovak, English, Economics, Accountancy, Management and Marketing and is currently completing her Diploma Level 5 in Health and Social Care.
Qualifications
Currently Completing Diploma Level 5 in Health and Social Care
Other languages
Slovak

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Meresworth