Sevington Mill

Sevington Lane, Willesborough, Ashford TN24 0LB

Group: Veecare Ltd

Person in charge: Jane Yuill (Manager)

Local Authority / Social Services: Kent County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 44

Shared Rooms: 3

Rooms with ensuite WC: 44

Weekly Charges Guide: Personal Care Single £400 – £800 (These prices are only a guideline, please contact Sevington Mill to find out the exact price for your requirements.) (These prices are only a guideline, please contact Sevington Mill to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Sevington Mill: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.2 Sevington Mill has a Review Score of 7.2 (7.221)

The Review Score of 7.2 (maximum of 10) for Sevington Mill is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.8 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Sevington Mill in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 3.771 for Sevington Mill is calculated as follows: ( (6 Excellents x 5) + (27 Goods x 4) + (13 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 48 Ratings = 3.771

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.45 Points relating to the number of positive Reviews for Sevington Mill is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 2 Reviews ÷ 10 Target = 0.200

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    0
  • Good
    3
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Sevington Mill?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Sevington Mill

  • Friend of Resident/Service User
    2
  • Sister of Resident/Service User
    1
  • Wife of Resident/Service User
    1

On entering Sevington Mill, it is apparent that it's very outdated (even though the new manager has had new carpets fitted in the main lounge), the furniture needs to be replaced. I can say the staff on duty seemed pleasant enough, if not loud. My friend's commode in her room was full and I had to ask for it to be emptied. Hygiene should be a priority.

How likely would you be to recommend Sevington Mill? Neither Unlikely or Likely

Average Rating: 

 2.8 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Poor

Value for Money: Poor

I have found my sister is very happy at this home all the residents seem to be very contented with the home, the staff are very caring towards the patients in their care. I go over to see my sister 3 times a week and the place has always got a good atmosphere among the residents in there. You never hear them complain only to say how good the staff are towards them. The place is kept spotless and the variety of food is excellent.

How likely would you be to recommend Sevington Mill? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Much improvement in the last visit (12 months). Much cleaner, lighter environment. Residents all look well cared for. Very impressed.

How likely would you be to recommend Sevington Mill? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The management at Sevington Mill has improved greatly during the last year. There have been many improvements, both in staff and amenities. The home is bright and welcoming, the lounge/dining room is a very pleasant area which looks out over the garden area. The staff here are extremely capable, kindly and patient with all the residents. I understand there are also a number of activities which are designed to motivate the residents. There are some areas which could do with improvement, mostly of a cosmetic nature, which will probably be done in time! e.g some of the bedrooms/ensuite toilet areas need a "lick of paint!" The food is very good and adequate nicely presented.

How likely would you be to recommend Sevington Mill? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

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