Meadowside, Staines-upon-Thames, Surrey
Meadowside, Staines-upon-Thames, Surrey
Meadowside, Staines-upon-Thames, Surrey

Anchor’s Meadowside is located at the heart of the Staines community, within a short walk of Staines Park in Middlesex.

The home provides friendly and comfortable residential and dementia care for up to 51 customers.   

This Anchor facility provides a comfortable environment, where residents can lead a relaxing lifestyle with a number of activities to take advantage of such as arts and crafts sessions and links with local facilities in the community.

Meadowside takes the nutrition and medication requirements of all residents very seriously, having tailored personal care plans through collaboration with health professionals and relatives.

The care staff take the time to get to know customers and tailor care plans to meet their care needs.

Group: Anchor

Person in charge: Beata Gozdur (Manager)

Local Authority / Social Services: Surrey County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 51 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Czech, Spanish; Castilian, Portuguese

Single Rooms: 51

Rooms with ensuite WC: 0

Facilities & Services: Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Meadowside: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 Meadowside has a Review Score of 9.4 (9.417)

The Review Score of 9.4 (maximum of 10) for Meadowside is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Meadowside in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.437 for Meadowside is calculated as follows: ( (72 Excellents x 5) + (61 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 142 Ratings = 4.437

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.98 Points relating to the number of positive Reviews for Meadowside is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.2 positive Reviews (51 registered maximum number of service users ÷ 5). 10 Reviews ÷ 10.2 Target = 0.980

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    8
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Meadowside?

  • Extremely LIKELY
    11
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Meadowside

  • Daughter of Resident/Service User
    4
  • Granddaughter of Resident/Service User
    2
  • Resident / Service User
    2
  • Friend of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • more

This home is very good, clean and all the staff are very caring and the food is well cooked and well presented.
Very good at keeping all patients happy!
Thank you.

How likely would you be to recommend Meadowside? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are welcoming, supportive, kind and caring. The facilities are good and the atmosphere is excellent. A really nice residential home.

How likely would you be to recommend Meadowside? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Staff continue to give excellent support and care and we have very good relationships with all the carers and management team. Very enjoyable "chilli quiz" evening.

How likely would you be to recommend Meadowside? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Meadowside is a very welcoming home. The staff are generally aware of residents needs, but on occasions when understaffed the agency staff are not as well informed/used to some of the resident's requirements.
Overall the home is clean but maybe a little tired in terms of the kitchen areas and bedroom decoration.
Bright sunny outlooks over the park is a boost for all. There are varied activities daily which residents are encouraged to join in.

How likely would you be to recommend Meadowside? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

I have been well cared for during my stay but I must say the meals are always a type of poultry., What is wrong in using roast pork or pork chops?

How likely would you be to recommend Meadowside? Neither Unlikely or Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From the receptionists as you enter to the care staff looking after my mum, they are all excellent, friendly and welcoming. Nothing is too much trouble. The staff at Meadowside do their best to make my mum safe and happy in their home.

How likely would you be to recommend Meadowside? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have been visiting for nearly 2 years. I have been very welcomed by carers and residents, visiting hours are very open during the day and evenings. Activities are plentiful during the year with friends and relatives who are all very welcome. The carers put their all into making the residents life in old age very cosy and comfortable.

How likely would you be to recommend Meadowside? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Mum was welcomed into the home and has received excellent care over the last nine months. Everyone has been very helpful and kept us informed regularly on how mum is settling in. The staff are friendly and cheerful and the home has the best interests of the residents at heart.

How likely would you be to recommend Meadowside? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

When we come to see my nan, she is happiest I've seen her in a long time. I see the staff are polite and kind to her, which makes me happy to see. I don't like the thought of a loved one in a home but I can see a smile on her face and fears are gone. Thank you for that.

How likely would you be to recommend Meadowside? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Wasn't happy about my Mum going into a care home but she wanted to go and now seeing how happy she is I am happy for her. She has people around her all the time she can chat to. The staff are brilliant and very friendly. The only problem she finds fault with is the food.

How likely would you be to recommend Meadowside? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My Nan had to be admitted to a residential home as she felt unsafe living alone. We were all very worried as you see so many stories where residents are ill-treated. However, the care she has received has been exceptional. Nothing is too much trouble it seems and it has been a weight lifted to see my Nan happy once again. Thank you (although she has said the food isn't the best).

How likely would you be to recommend Meadowside? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

The home is nice, my room is nice and cosy. The people are very nice and friendly and so are all the other residents.

How likely would you be to recommend Meadowside? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Poor

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

August 2017

CQC rated Good August 2017

Recipient: Meadowside

Date: Tuesday 15 Aug 2017

more details

March 2017

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Meadowside