Bannow Retirement Home

Overall we find there is a very relaxed atmosphere. Staff go over and above my expectations of a care home, to provide excellent care. Daily interactive activities lifts moral and confidence. very supportive and caring.

Bannow has been a great find, the staff are its greatest asset and my godmother is already booked in for her next stay.

When our mum first went to Bannow, we were a bit concerned that the lounge had a scruffy look. However, we soon realised that Dave and his staff genuinely seemed to care about their residents, which was much more important to us. This is still the case today, a year + later. The staff are lovely, caring & thoughtful. Abbey is doing a great job and has chose well with the events organiser who has already made such a difference. We're grateful to all the staff. They do need an additional downstairs toilet though!

The care given to my wife is excellent and she is very happy in the home and I am glad that I chose this home for her.

For me personally, the reassurance of knowing my husband is safe, supported and treated with kindness and respect is invaluable. I visit regularly and I'm always kept up to date with how he's doing. Thank you to the whole team at Bannow.

I cannot praise the staff enough for what they have done for my mother and I can see what a good relationship she has with all the staff. She is like a different person, making jokes, laughing and even beginning to walk again.

My aunt has been a resident at Bannow Retirement Home for almost a year and the care she has been given is of a very high standard. She has dementia and moved to Bannow from another care home. Since she has been at Bannow she has improved physically, is now able to walk a little, and is well enough to spend her days with the other residents in the sitting room. Her verbal skills have improved and she is now very talkative and happy. All of the improvements in her health can be credited to the friendly and kind staff and to the management of Bannow.

I’m so thankful Dad got to spend his final days at Bannow and I can’t thank the manager and her team enough for everything they did for him.

My mother has Alzheimer's and has been cared for at Bannow for the last three years. I live in the US and am able to visit only periodically. I telephone each week and the staff go out of their way to make sure that my mother can hear and understand me on the phone, which she is not always capable of doing, but the staff are patient and encouraging. When I do visit, the atmosphere at Bannow is a happy and helpful one; residents are always engaged in some activity or interest to suit their abilities. Bannow is clean and above all, does not smell as one walks in the front door! The manager is always ready to answer questions or let me know if some mishap has occurred with my mother and what has been done to help her. Finding Bannow was the best thing I have done for my mother and has allowed our family to rest easy, knowing that our mother is cared for and loved.

I am a relative of a resident at this care facility. Since his arrival at Bannow, I have been to visit many times and I have found that I have always come away thinking that this a great place to be. The building is a gorgeous Victorian building, with lots of communal space; it has a nice day room and dining room, as well as a charming library for residents to sit, read and enjoy the quiet. Moreover, I have visited on Sundays and have thoroughly enjoyed seeing the residents sitting down for a roast dinner. As for his room, it is a spacious room with a pleasant view which is kept clean and tidy. Having originally been at a different care home which was run very poorly, his mental state has colossally improved since being moved to Bannow. I think the homely feel of the building, combined with the very friendly and helpful staff has ensured this as a lovely place for him to be.

My father has been at Bannow for over 2 years now and has been reasonably happy for someone in his condition (he has dementia). It is a nice large house with a (secure) garden for the residents where my father has his own private room, but also many communal areas in which he can be social. He arrived confused and very angry, and I have seen nothing but patience in the staff, both with his temperament and condition and helping me get things arranged as I live over 4 hours drive away from where he is. The staff are always in the communal areas, not just attending to needs, but chatting to and keeping the resident's company. They've been good in letting me know when dad needs stuff or when they need to make decisions around his care and why.

I am extremely happy with the care given in Bannow. The staff are exceptionally helpful and friendly and I have no concerns that my father is being looked after and cared for. We are never made to feel unwelcome when we visit and the staff are great with the residents. Such a difference compared to my father's previous care home. We are happy to have found Bannow and most importantly my father is so relaxed and happy there.

I had, in fact, removed him from the first care home and had him at home for several months. When his health dictated that he should go back into care, myself and the social workers spent weeks checking out places. We settled on Bannow - so pleased we did. My friend is settled and happy and the atmosphere is relaxed and calm. There's a lovely library which is his haven.

I'm now in a position to feel I can stop worrying about dad, with so many other background duties to do as well as my own to sort.