Meads House

26 Denton Road, Eastbourne BN20 7ST

Meads Care is an established, family-run care service with 20 years of specialist experience providing care for people living with dementia and individuals affected by past or present mental health challenges.

It offers a range of care services from professional care in your home to long-term residential care.

Meads Care provides person-centred care; considering the needs of our residents and home-care clients with sensitivity and respect, offering as much support as possible.

Residential care is provided at Meads House, a well-maintained Edwardian house located in the peaceful residential area of the Meads in Eastbourne.

The daycare at Meads House can benefit both people with dementia and their caregivers. If you care for someone with dementia full-time, daycare can provide you some time to yourself; to rest, take time out or to run errands.

Should you need it, Meads House also offers respite care, providing a safe, comfortable and caring place for a short-term stay for your loved one. If you are considering longer-term residential care for you or your loved one, Meads House can help.   

At Meads House, residents benefit from expert 24-hour care, airy and bright accommodation, wholesome home-cooked meals, a regular entertainment schedule and a large, well-kept garden.

It aims to create a comfortable and happy home, tailored to the requirements of residents.

At Meads House, the services offered include:

•        Long or Short Term Residential Care
•        Respite Care
•        Day Care
•        Specialist Dementia Care

Owner: Nifinara Ltd

Person in charge: Jacqueline Bradley (Manager)

Local Authority / Social Services: East Sussex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 16 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Gujarati, Hindi, Portuguese, Romanian, Russian, Ukrainian

Single Rooms: 16

Rooms with ensuite WC: 16

Weekly Charges Guide: Personal Care Single £650 – £750 (These prices are only a guideline, please contact Meads House to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Meads House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.6 (maximum of 10) for Meads House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Meads House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.583 for Meads House is calculated as follows: ( (67 Excellents x 5) + (38 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 108 Ratings = 4.583

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Meads House is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 3.2 positive Reviews (16 registered maximum number of service users ÷ 5). 10 Reviews ÷ 3.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Meads House has a Review Score of 9.6 (9.583) from 10 Reviews


Average Ratings

  • Excellent
    6
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Meads House?

  • Extremely LIKELY
    10
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Meads House

  • Daughter of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Grandson of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • more

I am very happy with the care my mum is receiving.
She is looking well, enjoys her meals and the activities and in particular, being able to play the piano in the lounge with encouragement from the staff. There is a calm and welcoming atmosphere whenever I visit.
The staff are kind, respectful and friendly and the manager very approachable. I am very pleased to have found this home for my mum.

How likely would you be to recommend Meads House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

We were left with a tough decision to make as to which care home to move my grandmother, but when we visited Meads House, that was to be it. It felt kind to be in Meads House. I was impressed with how they handled Dementia especially making my grandmother feel very welcome and safe. Just seemed and felt like a home rather than the new stereotypical care facilities which look good in the outward but does not necessarily hold any substance within, we will definitely be recommending the care home to others.

How likely would you be to recommend Meads House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

Exceptionally friendly and caring staff - always polite, gentle, patient, respectful and smiling. The food is very good, and ample tea/coffee & biscuits are provided throughout the day (for visiting guests as well!). Lovely gardens and a big, light sitting room. Some of the residents' rooms are rather small but the place offers excellent value for money compared with other care homes in the area. As specialists in dementia care, this is an excellent choice for anyone with dementia. Meads House has offered help to my mother that other care homes could not offer.

How likely would you be to recommend Meads House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

My Mother entered the home March 2017 with advanced Alzheimer's and Dementia. She soon settled in to her new environment with the help of the management and very welcoming staff.
My family and I found all the staff to be very friendly and caring making our mothers stay a happy experience, we could relax knowing she was in good care.
Thank you all.

How likely would you be to recommend Meads House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

The resident we visited was in very good heart and happy with his care. The main communal lounge was clean and comfortable. Thank you for the coffee and biscuits.

How likely would you be to recommend Meads House? Extremely Likely

Overall Standard

Care / Support

Cleanliness

Treated with Dignity

Staff

Management

Safety / Security

Average Rating:   3.7 out of 5

P Moskal, Managing Director at Meads House responded to this review on 04 Apr 2018:

Thank you very much for your review, we appreciate your feedback and will follow up with you especially in regards to the remarks of the cleanliness so that we can keep on improving on our service. We are pleased to know that our ‘care’ has been satisfactory.

Having made many visits, I am impressed with the friendliness and caring nature of all your staff. Nothing seems too much trouble and there is always a smile.

How likely would you be to recommend Meads House? Extremely Likely

Overall Standard

Care / Support

Treated with Dignity

Staff

Management

Rooms

Average Rating:   4.2 out of 5

This home has looked after Mum since June 2017 and from the owners, manager and all the staff, the quality of care and friendliness is excellent. They have always been professional, kind and helpful to our family, friends who visit, and to Mum.

A well managed and run residential care home in a lovely area of Eastbourne.
Thank you, Meads House.

How likely would you be to recommend Meads House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

I found that my friend was looked after very well by very kind and caring staff.
The staff were respectful and well trained to look after my friend having Dementia.
The food was always freshly cooked and presented appealingly.
The home always appeared clean and odour free.
We used the beautiful garden to sit and chat.
We were offered a cup of tea and biscuits whenever we visited.
I would strongly recommend Meads Care Home.

How likely would you be to recommend Meads House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

The care given to my mother is outstanding. All the staff know her and the family very well and understand her needs. Nothing is too much trouble. It is well run by a professional team led by a dedicated care manager. It is always clean. There is a friendly happy atmosphere and we are always made welcome, no matter what time we turn up.

I particularly like the little things that make Meads House stand out. For example; my mother is always dressed in colours that go together. They know the music she likes and play it for her. They talk to her about her past. They know what food she really likes. The team know the extended family very well. We feel we are involved in her care. I cannot praise the team at Meads House enough. In short, my mother feels loved, cared for and safe.

How likely would you be to recommend Meads House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

Great home, great staff, homely atmosphere and led by a great manager. Highly recommended by our family.

How likely would you be to recommend Meads House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

Submit a Review for Meads House

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Contact Details

Please provide your details as we may contact you to verify this review. Reviews cannot be submitted anonymously. Your details may be passed to the care provider or to its service provider handling reviews but not to any other third party. They will not be published. Please enter your own personal email address (the email of the care provider will not be accepted).

Your Review & Rating

This information will be published on the website, the care provider website and potentially on selected websites/social media. Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers. It can take up to 30 days for a review to be published or deemed non-compliant.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please do not use names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

1 Bed Vacancy

posted 10 hours ago

Ground floor en-suite room

Awards / Recognitions

There are currently no awards/recognitions posted yet for Meads House

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Meads House