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The team work closely with GPs, District Nurses, OT's, Social Workers, the Care Home Matron, etc. to ensure residents get appropriate specialist...
Arlington House is a family owned and run residential care home just up from seafront that specialises in dementia care. The home offers care & support for people with a range of age related health needs and prides itself on providing safe, timely care in a respectful, dignified manner.
The team work closely with GPs, District Nurses, OT's, Social Workers, the Care Home Matron, etc. to ensure residents get appropriate specialist support. Residents are cared for according to their detailed personalised care plans, carried out by friendly and supportive staff who get to know each individual to build up trust and familiarity. The team at Arlington House consider residents part of their big extended family who's home they are privileged to work in.
Arlington House has a wonderful Head Chef and chef who produce the most delicious, healthy, freshly cooked meals for residents - with snacks and drinks available throughout the day and night.
Care Provided by Arlington House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 33 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Arlington House to confirm what's included and get a personalised quote:
Our fees vary depending on the individual's needs, they do not include hairdresser, chiropodist, newspapers, clothing, alcohol, toiletries and other similar items of a personal nature/preference.
The price(s) shown are provided by the care home. Contact Arlington House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Owner
- Montesano Care Ltd
- Private Owned
Person in charge
- Julie Slater (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (33)
Visiting
- Visiting is an important, crucial part of the residents lives. The home encourages visits but ask that visits are booked in advance in order to provide the best experience for both the resident and visitor. Visits are booked by calling the office (9.00am to 5.00pm Monday to Friday).
Parking
- There is ample street parking directly outside the home but please be aware of parking restrictions between 10am to 11am and 7pm to 8pm. Parking Wardens operate during these restricted times.
Arlington House Reviews (11)
Arlington House has a Review Score of 8.5 (8.501) out of 10, based on 6 reviews in the last 2 years.
Over all time Arlington House has 11 reviews.
My father is a current resident of Arlington House and I am very pleased with the help and support I get from the staff and management with the welfare of my father. As I live at a distance away, the staff and management are my eyes and ears and keep me posted at all times and I have a lot of time...
My father is a current resident of Arlington House and I am very pleased with the help and support I get from the staff and management with the welfare of my father. As I live at a distance away, the staff and management are my eyes and ears and keep me posted at all times and I have a lot of time for there help towards me. I know if there is a change, somebody will contact me and the conversations I have from time to time do confirm my fathers health and welfare are being taken care of and all IT issues as well. The staff did a good job in the recent heatwaves, as my father was checked on regularly and had a jug fluids at all times.
Thank you for your review which is much appreciated. Speak soon, David.
My aunt has been a resident at Arlington House Care Home since December, 2022 and in all this time I have never heard her say a bad word about her care. Unfortunately I live abroad and have been unable to visit her as often as I would wish but whenever I have, I have seen how well she is cared for....
My aunt has been a resident at Arlington House Care Home since December, 2022 and in all this time I have never heard her say a bad word about her care. Unfortunately I live abroad and have been unable to visit her as often as I would wish but whenever I have, I have seen how well she is cared for. Her medical needs are met and she has told me that she feels 'safe and well cared for and that the staff are kind and patient." Walks or rides in wheelchairs are organized weather permitting and she really appreciates that possibility. Her room is warm and clean and I believe she benefits from the art classes which take place.
Thank you for your review, which is very much appreciated. It's a pleasure to have your aunt stay with us, we thoroughly enjoy her witty banter and her help with the laundry! She is also wonderful with the other residents - we're lucky to have her. Regards David.
Mum has been at Arlington House for 3 years in November. She loves living there and feels very lucky to have her ensuite room on the ground floor. Mum is 91 , an ex nurse who has dementia, is deaf (wears hearing aids) and is registered partially sighted due to macular degeneration. Mum uses a...
Mum has been at Arlington House for 3 years in November. She loves living there and feels very lucky to have her ensuite room on the ground floor. Mum is 91 , an ex nurse who has dementia, is deaf (wears hearing aids) and is registered partially sighted due to macular degeneration. Mum uses a walking frame. I visit every morning and see the owners, manager and of course the nurses/carers. All members of staff are always kind and caring and mum is always greeted with a smile and treated with respect. Any concerns staff have are alway mentioned to me. Her physical and emotional needs are met. She regularly has her hair cut and is seen by a visiting chiropodist. Mum is always clean and tidy, as is her room. She loves the food and is helped to eat if required. Medical practitioners from Wish Park surgery visit regularly. There are regular activities during mornings and afternoons. Mum especially loves singing. Our whole family are very happy that mum is Arlington House.
Thank you very much for your review, Teresa. So glad to hear you, your family and most importantly mum are happy with our service. We love having her here, she like all our residents are a big part of "family" life at Arlington House and we very much enjoy her company - and singing! Regards David.
She has needs due to her Dementia and the staff and...
She has needs due to her Dementia and the staff and management always inform us of any issues she has and if she ever needs to visit or be visited by the doctor or surgery.
The staff are caring and professional.
Thank you for your review and kind comments which are much appreciated and will be shared with the staff. Regards David.
3months ago I transferred my Mother from a local nursing home she had resided in for nearly 3years to Arlington House. I will not say why I felt the need to move her, only that it was a huge decision to make and it took me along time before I felt totally comfortable that I had chosen the right...
The only regret I have is that I didn't do it sooner as she has flourished. With the help of staff she took to the move easily, is calmer in herself and more importantly has found her appetite again, helped by the good traditional home cooked food received daily. The staff/management are very friendly, they work as a passionate caring team and are very accommodating to the extended family as well.
Thank you for your review, Paula. We are so happy to have your mum staying with us - it's an absolute pleasure - and delighted she has flourished since coming to Arlington House. I will ensure the staff are made aware of the positive impact they have made. Regards David.
I am posting this review following one I originally wrote in November 2025, which I removed after speaking with one of the co-owners of the home. My initial concern related to communication when visiting a friend who lives there. At times I found communication with staff limited, and discussions...
I am posting this review following one I originally wrote in November 2025, which I removed after speaking with one of the co-owners of the home. My initial concern related to communication when visiting a friend who lives there. At times I found communication with staff limited, and discussions with the manager could feel abrupt, leaving me unsure whether concerns were fully acknowledged. After submitting the review, a co-owner contacted me we had a conversation about my concerns, He acknowledged that the manager's communication style could sometimes come across as abrupt, and I removed the review in good faith. However, during a later visit I felt the concerns had not been addressed. In January The manager entered my friend's room and began speaking without knocking or acknowledging the resident. When I later tried to discuss this privately, the manager became confrontational and dismissed my concerns, very unprofessional. My friend has moved to better home. Below standard management.
We are obviously disappointed that you have had a negative experience. Following our conversations, I gave you my personal mobile so that you could always reach a member of management rather than feel the only way to start dialogue was to leave a review. We talked at length and I fully appreciated...
We are obviously disappointed that you have had a negative experience. Following our conversations, I gave you my personal mobile so that you could always reach a member of management rather than feel the only way to start dialogue was to leave a review. We talked at length and I fully appreciated you felt superfluous in your elderly neighbour's life now she had moved to a care home. You may be aware we had a situation where someone visiting your friend had to be escorted off the property and we raised a safeguarding against them. This was a great shame as it ultimately led to your friend having to move home in order for her to maintain that friendship. We are very sorry that this has not been a good experience but hope the new placement is working for both of you. Kindest regards, David Steedman.
My father's needs were met to the highest standard and nothing was too much trouble.
My father required a...
My father's needs were met to the highest standard and nothing was too much trouble.
My father required a ground floor bedroom due to his condition and mobility, he was offered a light and airy room that overlooked the garden.
The food was a highlight for my father, the home-cooked meals were varied, tasty and appealing. Homemade desserts and cakes were always available.
Management were always available when needed, they were helpful and informative, offering help and advice when required.
I can’t thank Arlington House management and staff enough for all they did to make my father's stay with them the happiest that it could possibly be.
Everyone at the home worked tirelessly especially during Covid and the trying times that it presented. The home is outstanding in my opinion, thank you.
Thank you so much for your kind review. It was such a pleasure to have your dad with us, we miss having him around. I hope all is well with you both.
My brother-in-law became ill and unresponsive on a Saturday. We received a telephone call from the manager to inform us. She explained that he was poorly and that a duty Dr had been called out to see assess him. The call to the Dr was made very quickly and he was prescribed antibiotics for a chest...
We received another call from the manager Saturday evening to reassure us and again a call on Sunday.
Due to the quick action taken by the staff, what could have been a fatal infection is being cleared and he is recovering.
We are so very grateful for all the kindness and care by everyone at Arlington House. Thank you.
Thank you for your kind words, we are so pleased that your brother-in-law's health has improved. He's been with us over 6 years and as with all our residents he's very much part of the family. Big thanks go to our wonderful staff for their care, hard work and dedication.
He was very well looked after - the staff were very friendly, caring and supportive and I felt like my father definitely got the best care for his needs.
Thank you to everyone at Arlington House...
He was very well looked after - the staff were very friendly, caring and supportive and I felt like my father definitely got the best care for his needs.
Thank you to everyone at Arlington House for giving my father the best opportunity.
Fantastic management run this care home, before the COVID19 pandemic I thought this, but even more so now. They have put the resident care and protection first. The residents are treated with respect and dignity at all times and it is more like a family than a clinical feeling which has helped our...
Fantastic management run this care home, before the COVID19 pandemic I thought this, but even more so now. They have put the resident care and protection first. The residents are treated with respect and dignity at all times and it is more like a family than a clinical feeling which has helped our family feel better about being in a care home. I highly recommend Arlington House.
Mum had been in Arlington House a year when we went into the first lockdown. She was extremely happy in the home and told me every time I had visited how good they were to her. They locked down early to keep the residents safe and we were grateful for that even though it was hard not to see her. We...
Mum had been in Arlington House a year when we went into the first lockdown. She was extremely happy in the home and told me every time I had visited how good they were to her. They locked down early to keep the residents safe and we were grateful for that even though it was hard not to see her. We did get to visit in 2020, but it was hard for her to hear me, 3 foot down a table and wearing a mask, so I write her letters telling her all the family is doing and the manager goes and reads them to her. The staff have been wonderful having to cope with extreme difficulties in the early days of Covid, and the owner got us a pod, so we could see her before Christmas. Presents and little treats have still found their way into her because they are so well organised and take them early so they can be sanitised. She enjoys her food now and eats a meal. Can't praise the staff and owners enough. Excellent care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 June 2024Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Arlington House.
There are no upcoming events for Arlington House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Arlington House.
Accreditations
There are no accreditations posted yet for Arlington House.
Meet the Team (1)

Having experienced first hand how Dementia and old age impacted my own father and those close to him I wanted to do something to help others in the...
Having experienced first hand how Dementia and old age impacted my own father and those close to him I wanted to do something to help others in the same position. With the help and support of my wife, Roxana we set up what was to become a successful and well respected domiciliary care company providing care for our customers in their own homes.
After several years and much thought we took over Arlington House in 2018 as we felt it would suit our more hands-on approach and enable us to be more involved, accessible and supportive of our residents and staff. What has been particularly rewarding is the sense of extended family, not just with our residents and staff but with our residents loved ones as well. We're all in this together!
Since March 2019 and with the support of a dedicated team of staff and our amazing Care Manager Chilie the home has been totally transformed, slowly but surely. We have instilled our ethos of patience, care, empathy and love. To us, “the resident always comes first”. We now have a happy well supported home where our residents know that they are genuinely cared about and that their best interests are at the forefront of everything we do.
We genuinely love what we do, it's far from easy but most things worthwhile rarely are.
Frequently Asked Questions about Arlington House
How much does Arlington House cost?
The care home lists weekly fees per person between £1,360 and £1,450 for residential care (respite between £1,360 and £1,450) and between £1,360 and £1,450 for residential dementia care (respite between £1,360 and £1,450). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Arlington House registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Arlington House have?
There are 33 Single Rooms.
What are the Facilities & Services at Arlington House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Arlington House to the centre of Hove?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Arlington House to verify any information. View our terms and conditions. Arlington House has an Enhanced Service -what an Enhanced Service includes.