Ashtonleigh

This is a safe and secure environment for Dad to be in. Staff are first rate. Not sure on how much encouragement there is for Dad to attempt to get out of bed with his broken hip now repaired? The staff always keep me updated on any change to dad or his medication.

Every time I visit all seems good. The staff seem very pleasant and polite. The lady on reception always goes over and above to help me in whatever I ask. Nothing appears to be too much trouble as the staff always seem very busy.

The care, support and welfare my Father receives at Astonleigh is very good, he has been at the care home for several years now. All of the staff and management treat my Father with respect and integrity for which my brother and I are very grateful for. The facilities and the rooms are clean and kept tidy, the food is always freshly prepared and if there are any dietary requirements they are always catered for. My Father is happy there and has built a loving relationship with all of the staff and this is very good to see, knowing that he is being looked after and cared for. I would like to thank everyone at Astonleigh for their hard work and care shown to all of your residents.

Since Mum came to you in November I feel very happy as all the staff are wonderful, Mum's had a few issues but they have been dealt with very quickly. Everyone is so helpful and happy in themselves, really a nice home, Mum loves her room.

Very pleased with the care that my husband is receiving. He has dementia and has been in Ashtonleigh Care Home since February 2022. The only problem I have is that he is often wearing someone else's clothes, although all his clothes have his name on them.

My husband seems to be very happy at the home, but on visiting I have found that his bed is wet in the late afternoon still from the morning, I've also had to change his bed myself and also wash him by hand, on more than one occasion, think that I would like to see him showered at the very least once a day, and would hope that his bed should never be left wet from morning till night.

My Brother and I have been very impressed and pleased with the way Mum is cared for at Ashtonleigh. The staff are always very cheerful, kind and caring, and they work well together as a team. They keep us involved and well informed of Mum's welfare, and it's good to know she is in a safe place. It feels like the right place for Mum to be, and she seems to have settled well - she is always telling me how she loves the food. I know I always feel very welcome there when I'm able to visit.

The carers and support staff are excellent. Very caring. The home itself is always warm and comfortable with cheery staff, very good food and always kept clean and tidy. The residents and visitors are made to feel welcome and one of the family. There are always things to do for the residents for motivation and periodic entertainment.

Residents are well looked after by caring and helpful staff. The home has a relaxed and friendly atmosphere and the staff and management always do their utmost to accommodate the residents' wishes/preferences.

Our experience over the last 18 months has been excellent. The care home is very friendly which is how my mum likes it. The staff are very caring, obliging and willing to help with everything. The staff always keep us well informed with any health issues, and activities in the home The atmosphere in the home is always very welcoming to visitors at all times. My mum is very happy and content and we rest easy knowing she is very well taken care of. The meals are excellent and well presented. Cleaning and hygiene are also very good. The entertainment is usually good.

I am absolutely over the moon with the care my mum has within this home. The staff are very professional, caring and loving individuals, especially at this dreadful time of the corona virus outbreak they have all been so kind and hard working to make sure our family members are kept safe. I have nothing but empathy and respect for all for them. Well done you wonderful people I, for one, know that my mum is in safe hands thank you.

I can recommend Ashtonleigh without reservation.

Sadly I had to make the choice for my mum to go into care, I changed my mind so many times until it became dangerous for her to be left in her home. I’d been to see a few homes and each time I walked out with a heavy heart. “I couldn’t leave her there” I kept saying. Until I randomly walked into Ashtonleigh after a friend said go. I felt I walked into a family home, I could honestly say I could live there myself let alone my beloved mum. The feel of the home from the reception to each and every member of staff - managers, nurses, carers, kitchen, cleaners, activities - all absolutely amazing and caring. My mum has quite complex needs and each one is met. They’ve even managed to make a social butterfly of her as she loves the company and activities eg the singing they put on. My mum is safe and cared for, that’s all anyone could ask for. Doctors visits to getting her hair done. I can leave there knowing she is looked after and the guilt I felt has gone.

I was quite impressed with the attentive and personal care the resident is receiving. It feels nice and homely with caring and attentive staff working with challenging individuals needing a broad variety of attention.

We are very pleased with the level of care my stepfather gets at Ashtonleigh and he is very happy there. We could not recommend this home more highly.

Always a very welcoming environment and is always busy, there are always members of staff in all parts of Ashtonleigh doing something to entertain the residents. A good homely atmosphere.

Astonleigh has an extremely friendly feel to the home. When we decided Mum could no longer live independently we looked at several other homes. Astonleigh was well above the standard of the others we saw. Mum has settled in well at Astonleigh and we are as a family so pleased with the care she receives, the room and the facilities available. I would highly recommend this home to anyone looking for quality care for their loved one.

My mother was in hospital then was transferred to this home as she needed 24-hour care. It was done professionally but it did take quite a while.

I went in for a weeks respite and found I liked everything about the home. I will definitely come back for more respite or perhaps as a permanent resident. I would find nothing to complain about.

Having my mother in law here certainly took the pressure off my disabled brother in law and also ourselves. Sadly she has now died but we would not hesitate to recommend this care setting here at Ashtonleigh to anyone who asks us.