4 Windsor Road, Worthing BN11 2LX
Owner: R Beeharry
Person in charge: Nissy Sam (Manager)
Local Authority / Social Services: West Sussex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 24 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 24
Rooms with ensuite WC: 2
Weekly Charges Guide: Personal Care Single from £481 (These prices are only a guideline, please contact Fitzroy Lodge to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Fitzroy Lodge: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Fitzroy Lodge has a Review Score of 7.3 (7.291)
The Review Score of 7.3 (maximum of 10) for Fitzroy Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.1 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Fitzroy Lodge in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.083 for Fitzroy Lodge is calculated as follows: ( (4 Excellents x 5) + (5 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 12 Ratings = 4.083
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.208 Points relating to the number of positive Reviews for Fitzroy Lodge is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 4.8 positive Reviews (24 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4.8 Target = 0.208
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Y J B (Daughter of Resident) on Monday 26 June 2017. Relates to June 2017.
My first experience of a care home was quite a learning curve. My mother who arrived in a very bad way after 3 weeks in hospital was a difficult resident. Not only did the staff care for my mother in a kindly manner but they supported me as well. She is now settling down and I am kept informed of her state of progress good or bad. I visit 3 to 4 times a week and I am able to observe the daily routine of the home. The manager keeps me well informed about my mother and her health.
The residents are smartly dressed, a hairdresser visits weekly, and a staff member carries out manicures every week giving the ladies a choice of nail polish.
The food looks good and all diets are catered for.
All medical needs are taken care of, and the home has a good relationship with all the required professionals.
Trust is a hard thing to gain when you hand over a family member to someone else to care for but I have trust in Fitzroy Lodge and the excellent staff who make the home work so well.
How likely would you be to recommend Fitzroy Lodge? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Good
Value for Money: Good
There are currently no Care Home Idol entrants who have performed at Fitzroy Lodge