Mount Hermon Care Home

85-87 Brighton Road, Lancing BN15 8RB

Mount Hermon is a homely accommodation, suited to the challenges of care for adults with dementia. Carers operate in a comfortable interior, where residents receive provision tailored to them personally, while enjoying views of the seafront.

Safety features for added peace of mind include a 24-hour nurse call system, smoke detectors and thermostatic radiators. The dining room overlooks the garden and there is also a patio seating area.

Personal taste and religious faith are respected, while a popular activities programme supports a positive daily lifestyle.

Group: Hestia Care Ltd

Person in charge: Lynn Knowelden (Manager)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 30 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 30

Rooms with ensuite WC: 24

Weekly Charges Guide: Personal Care Single from £750 (These prices are only a guideline, please contact Mount Hermon Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Mount Hermon Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.6 (maximum of 10) for Mount Hermon Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Mount Hermon Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.627 for Mount Hermon Care Home is calculated as follows: ( (39 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 59 Ratings = 4.627

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4 Points relating to the number of positive Reviews for Mount Hermon Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 3 Reviews ÷ 6 Target = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.6 Mount Hermon Care Home has a Review Score of 8.6 (8.627) from 5 Reviews


Average Ratings

  • Excellent
    4
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Mount Hermon Care Home?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Mount Hermon Care Home

  • Daughter of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Resident / Service User
    1
  • Son of Resident/Service User
    1
  • Volunteer
    1
  • more

The transition moving Mum into the home was supported and eased with the thoughtful help given by the staff. All the staff are always willing to help and suggest ways to help Mum and genuinely care and support her and the family. The home is always welcoming to me and the family when we visit, even offering to feed us.
The staff go over and above what I would have expected and have created a family feel to the home. I would definitely recommend the home.

How likely would you be to recommend Mount Hermon Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.4 out of 5

My mum is a long-term resident at Mount Hermon. From the outset I've felt that she is in the safest place for the kind of nursing care she needs: the staff are a marvellous bunch, supportive to her and to me. They're aware that even at an advanced stage of dementia, a resident is an individual with a unique personality and care needs.

How likely would you be to recommend Mount Hermon Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.6 out of 5

I have always been welcomed on arrival anytime and have never heard any unkind comments about residents. The social events that I have attended have always been jolly and suitable for resident's needs.

How likely would you be to recommend Mount Hermon Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.5 out of 5

Since the entry of my friend, aged 94 years, into Mount Hermon just over a year ago, I have visited weekly.
During that year she has been well cared for.
Her increasing needs have been catered for and she has been cared for as an individual and despite complete dependence, her dignity has been respected.
A bird feeder has been placed outside her window because she enjoys seeing garden birds.
The end of life care was exceptional to minimise her pain and be there for her.

How likely would you be to recommend Mount Hermon Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

I have been working for 2 1/2 years delivering and assessing staff towards formal qualifications. They always have a pleasant and professional response, understanding the individuals needs and working towards an excellent person centred approach. The individuals are supported to a high standard from staff and also management.

How likely would you be to recommend Mount Hermon Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Submit a Review for Mount Hermon Care Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Contact Details

Please provide your details as we may contact you to verify this review. Reviews cannot be submitted anonymously. Your details may be passed to the care provider or to its service provider handling reviews but not to any other third party. They will not be published. Please enter your own personal email address (the email of the care provider will not be accepted).

Your Review & Rating

This information will be published on the website, the care provider website and potentially on selected websites/social media. Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers. It can take up to 30 days for a review to be published or deemed non-compliant.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please do not use names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

2 Bed Vacancies

posted 30 Apr 2018

We have vacancies for residents who require dementia care. Please feel free to contact us for an informal look round our homely and welcoming home and meet with our Manager and staff

Awards / Recognitions

There are currently no awards/recognitions posted yet for Mount Hermon Care Home

Job Vacancies

Staff Profiles

No image found

Lynn Knowelden

Job Title: Registered Manager

Joined: 2014

Description:

Registered Manager profile – Lynn Knowelden:

Lynn has worked in the care industry since 1999, starting as a care assistant and working all the way up to Registered Manager. Lynn previously studied with the Open University to gain her NVQ3 & also went on to achieve her level 5 diploma, taking a particular interest in Dementia. Outside of work Lynn looks after her pet PUG called Reggie.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Mount Hermon Care Home