106 Cambridge Street, St Neots PE19 1PL
The private and secluded setting of Bethany Francis House belies its position on the fringe of the charming town of St Neots, Cambridgeshire.
Bethany Francis House offers the services and comfort of a country house hotel coupled with the informality and independence of an individual home. What makes this possible is a combination of space and style in a uniquely friendly environment.
At Bethany Francis carers believe that the training and support of all staff plays a major role in ensuring high standards are maintained. Staff at Bethany Francis focus on providing a positive person-centred approach towards residents’ care, supporting each individual resident according to their precise needs.
Tailored care plans are drawn up on an individual basis with residents in conjunction with their relatives to ensure that care delivery is discreet and appropriate, enabling residents to enjoy the highest quality of life while retaining their privacy, independence and dignity. These plans are regularly reviewed so that they can be adjusted as a person’s needs change, ensuring appropriate care delivery at all times.
At Bethany Francis, the emphasis is firmly on creating an environment that is a true home from home. Carers especially encourage residents to personalise their rooms to create a homely and relaxing atmosphere in which they feel completely comfortable.
Staff are keen to support and provide guidance to residents in pursuing their interests and hobbies. Bethany Francis employs a full-time activities co-ordinator, and take great pride in their activity programmes, which is designed around individual abilities to promote a sense of well-being and achievement in each of the residents.
The home boasts a wide variety of general rooms to enable residents to maintain their own space while enjoying a social atmosphere.
Group: A D R Care Homes Ltd
Person in charge: Susan Schofield (Manager)
Local Authority / Social Services: Cambridgeshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 34 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment & Deafness • Stroke
Admission Information: Ages 65+.
Single Rooms: 28
Shared Rooms: 3
Rooms with ensuite WC: 21
Weekly Charges Guide: Personal Care Single £550 – £750 , Personal Care Shared (per person) £525 – £575
Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room
Latest Care Quality Commission* Report on Bethany Francis House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Bethany Francis House has a Review Score of 7.3 (7.314)
The Review Score of 7.3 (maximum of 10) for Bethany Francis House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Bethany Francis House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.167 for Bethany Francis House is calculated as follows: ( (3 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.167
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.147 Points relating to the number of positive Reviews for Bethany Francis House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6.8 Target = 0.147
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Bethany Francis House?
Reviewer Connection to Bethany Francis House
Submitted from a Website Submission by Amina B on Tuesday 19 July 2016. Relates to July 2016.
Lovely home in a beautiful setting just outside St Neots, great location for visiting relatives as station is only a 5 min walk. The staff are very genuine and caring towards the residents. Very pleasant home all round!
How likely would you be to recommend Bethany Francis House? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Good
Food & Drink: Good
Safety / Security: Good
Value for Money: Good
Tony Rudd, Director at Bethany Francis House responded to this review on 20 Jul 2016:
Thanking the author of the review for their kind words. We have passed this on to the staff who are very thankful for the praise.
There are currently no awards/recognitions posted yet for Bethany Francis House
There are currently no Care Home Idol entrants who have performed at Bethany Francis House