






Fair Haven Care Home, in Ely, provides a compassionate care service, maintained by trained and friendly professionals and tailored to individual need.
Good training and career development opportunities are in place and keep standards high, while there is much for residents to enjoy alongside care as part of home life.
The home has strong community links and takes any safety or regulatory procedures very seriously.
The home will encourage you to maintain as much independence as you are able. Forge new friendships and help and support you in anyway they can.
Care Provided by Fair Haven Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees vary depending on whether you would like an En-suite room, and your level of needs.
The price(s) shown are provided by the care home. Contact Fair Haven Care Home for full pricing details and T&Cs.
Contact Fair Haven Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care For Your Life Ltd
- Private Owned
Person in charge
- Cherie Gardiner(Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2012
Room Information
- Single Rooms (30)
- Single Rooms with ensuite Wet Room (12)
Visiting
- You are welcome to visit your family members at your convenience during the day. Always welcome visitors to see residents.
Parking
- Ample on-site parking
Fair Haven Care Home Reviews (22)
Fair Haven Care Home has a Review Score of 9.6 (9.596) out of 10, based on 10 reviews in the last 2 years.
Over all time Fair Haven Care Home has 22 reviews.
Having regularly visited my mother at Fairhaven over the last 3 years I am always struck how friendly and personal the service is. It is really home from home and everyone is treated as an individual with great respect and kindness. There seem to be constant efforts to brighten and enrich the days for the residents and any little event warrants a celebration to be enjoyed by all. Many of the staff have been here since I first started visiting and it seems a happy atmosphere, important for staff and residents alike. I am so glad we chose Fairhaven for Mum, she couldn't be in a better or more caring place
We were able to see how hard they all work to ensure the comfort, safety and dignity of residents and are grateful for how much they liked and looked after Mum.
My mum has lived at Fairhaven for several years. I visit regularly and my sister visits daily. My mum is happy and content and always praising the staff saying how wonderful they are and how well she is cared for. The food always looks appetising and the staff are always very welcoming, offering us refreshments and homemade snacks when visiting. My mums room always feels warm and Cozy. She likes the warm Cozy environment. The manager is always available on site and is friendly, accommodating, and empathetic. I have built a posetive close relationship with Fairhaven staff and the manager. I feel my mums needs are well met. Well done Fairhaven.
I visit my nanna several times a week. She has very poor eyesight and terrible hearing she chooses to spend most of her time in her room. Staff always spend one-to-one quality time with her. She is always telling me how wonderful the staff are her room is always very clean and tidy and the staff always make me feel very welcome. when I leave my Nanna I know she is being very well looked after.
My mother has been at Fair Haven for just over a year now and as soon as she arrived they made her feel at home, this has continued, we feel extremely lucky to have found such a wonderful home, the staff are excellent and so caring, any issues with her health we are told about as soon as possible.
Thank you for your kind review of your experience at Fairhaven. The staff team strive to provide care and support in a way which recognises preferences, respect and dignity for everyone. We will ensure your kind words are passed on to the staff team.
As the son of a resident at the care home I am very happy with the care my father receives. He always clean and tidy whenever I go to see him. The manager and staff keep me informed of anything I should know about and are very responsive if anything is not right calling in medical assistance when needed. The staff are always happy and helpful if I am concerned about anything.
I have visited my friend at Fairhaven Care home for 3 years. On arrival to the home my friend was very unwell, life expectancy was short. Due to the fantastic care, support and expert knowledge of the staff she is now very stable. Nothing is ever too much trouble for any of the staff if approached for advice or help. Meals are always prepared freshly by the onsite team whom endeavour to meet each individual's needs. I will go as far to say one of my other friends was struggling to look after her father. I strongly recommend that they approach the home. As a result, he's now a much loved and cared for resident as are all other residents. Excellent team of professionals with great communication skills .
As daughter of the resident i am happy with the care home, the staff are friendly and keep us well informed. Mum doesn't really want to be alive, this has been like this since her partner died 4yrs ago. She has good days and bad days, she is very Composmentis. She chooses to keep herself to herself. The staff know what mum is like.
Thank you for your kind words about Fairhaven Care Home. Whilst you say that Mum is currently having a difficult time, the staff endeavour to ensure that she receives the physical and emotional support she needs, which respects her good and bad days.
Excellent care from the manager and staff and ALL the carers at Fairhaven. Any problems have always been sorted, and we have had no complaints about the care we have received for my mum. Always well cared for and well fed. Highly recommend.
Thank you for kind review and recommendation of Fairhaven Care Home. Our staff work hard to ensure that residents are receiving a good standard of care and support. They are led well by the Manager who will always address concerns raised to satisfaction. We are grateful for your positive comments.
We sre very very happy with the care my mum received here. She is very well looked after and is so happy all the time singing and dancing. It fills us with joy to see her so happy. The main carers are so brilliant with mum and all the carers are very good and kind with her and she smiles and likes them all. Would highly recommend this home to any body.
Thank you for taking time to review your experience of Fairhaven Care Home. Our staff work hard to ensure that all residents have a positive stay and to be recognised for their efforts will make such a difference.
My wife has Alzheimer's, Fair Haven provides a safe, comfortable and friendly environment for her to live in. The management and staff are professionally caring and ensure that her physical and emotional needs are attended to in an efficient and timely manner. The food is excellent and drinks are provided constantly throughout the day. Their activities officer ensures that they have plenty to do and provides stimulating activities throughout the week.
The home was always clean and didn't smell (some homes seem to have an odour).
The rooms were always clean and tidy.
Mum seemed happy but due to dementia, we knew she wasn't always right in what she said.
The food looked and tasted great and like mum, there was always someone who needed help and it was given.
I would like to thank all those who helped mum for the last 4 months of her life.
They looked after us as a family throughout her time there.
Caring home with good staff who respect the resident in every way. Lovely atmosphere. Lovely residents. Friendly and approachable members of staff. Helpful and kind,
We have always found the staff kind and very understanding when we have phoned. When visiting my uncle they have always shown compassion and kindness to him and have always treated him with great dignity. We know he has received excellent care over the 2 1/2 years he has been here and especially over the last few months when he has been really poorly. A very big "thank you" to all the staff who cared for him.
My elderly friend was cared for, for 2 years up to his death. No one could have been looked after better, he was always clean and well dressed, right up until his death, and aftercare from the staff was wonderful. I would recommend this home to anyone.
My husband was resident for only three weeks but had superb, care, attention and kindness.
My mother-in-law was here before her health deteriorated and we were delighted with her care. Now my mum has had to have care due to a broken hip and dementia. All the carers are up-beat and positive, showing respect and great care to each residents, not matter how annoying they can be! Mum is full of praise for the care and the kindness shown to her. We can visit any time and are made most welcome. The food is excellent and plentiful, my mum is a fussy eater, but is eating everything.
I visit a client at Fair Haven Care Home who I have known for a short while before he moved there. My comments are that I've been very impressed with the high level of individual care he has received. I am in no doubt this has contributed to is longevity and happy demeanour.
My mother has dementia and no longer speaks, is unable to write or walk, the people looking after her are very caring and helpful. Any problems they always let me know, as mum can no longer talk or feed herself the carers have to and are very patient, they do a brilliant job, I cannot praise them enough.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 August 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Fair Haven Care Home.
There are no upcoming events for Fair Haven Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Fair Haven Care Home.
Accreditations
There are no accreditations posted yet for Fair Haven Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Fair Haven Care Home
What types of Care is Fair Haven Care Home registered for?
Older Person Care, Dementia, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Fair Haven Care Home have?
There are 30 Single Rooms.
What are the Facilities & Services at Fair Haven Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Fair Haven Care Home to the centre of Ely?
5.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fair Haven Care Home to verify any information. View our terms and conditions. Fair Haven Care Home has an Enhanced Service -more info.