What types of Care is The Vineries registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at The Vineries?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Vineries to the centre of Great Yarmouth?

6.4 mile(s) as the crow flies, distance by road may be significantly further.

The Vineries care home, Winterton Road, Hemsby, Great Yarmouth, Norfolk NR29 4HH

The Vineries

Winterton Road, Hemsby, Great Yarmouth NR29 4HH

8.5 8 Reviews

Care Provided

Primary Care Categories

Older Person Care
Dementia
Mental Health Condition
Physical Disability
Visual / Hearing Impairment

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
Dementia Residential Care
For a maximum of 24 Service Users

Dementia Care Types

Mild Dementia
Moderate Dementia

Other Care Provided

Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Convalescent Care
Acquired Brain Injury (ABI)

Facilities

Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Lift
Wheelchair Access
Gardens
Television point in own room
Residents Internet Access

Funding & Fees

Weekly Charges per Person

Self-Funded Residential Care: £920 – £950
Self-Funded Residential Dementia Care: £928 – £980

The above fees exclude Hairdressing, Chiropody and toiletries.

These prices are only a guideline, please contact The Vineries to find out the exact price for your requirements.

Funding Types Accepted

Self Funding (Private)
Local Authority with Top Up
Local Authority
NHS Continuing Healthcare (CHC)

Good to Know

Owner

The Vineries Ltd

Person in charge

Hayley Gall (Manager)

Local Authority / Social Services

Norfolk County Council

Admission Criteria

Admission after an assessment, private clients, NHS and Norfolk county council welcome.
Ages 65+

Care Home Design/Build

Purpose Built: Yes
Last Refurbishment: 2023
Number of floors: 3

Room Information

Single Rooms (22)
Couples/Companion Rooms (0)
Single Rooms with Ensuite Wet Room (14)

Visiting

Welcome visitors to come and spend quality time with loved ones, Open visiting, no appointment necessary.

Parking

Space for parking, please note the car park can be particularly busy between 7-8 am, 13.45-14.15pm. Parking available at the burial ground next to Tasty Kebab

Review from Trevor K (Son of Resident) published on 8 August 2024 Submitted via Website • Report

Overall Experience

Mum has been in vineries since April and I couldn't have found a better place for her. Every single member of staff from top to bottom are fantastic, in every possible way. Their care, patience, friendliness etc are all exemplary, it's impossible for me to find a single bad thought about any of them

or of the entire establishment.
I feel extremely comfortable in the fact that my mum is in the best place and is safe and being looked after.
Greatly appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Liz M (Sister-in-law of Resident) published on 24 April 2024 Submitted via Website • Report

Overall Experience

My sister-in-law went into The Vineries Care Home in 2022 as she had broken her wrist and needed daily care.
She stayed in there for nearly 2 years until she sadly passed away with a Brain Tumour in March 2024.
Not only was the manager and every one of her staff so kind, helpful, compassionate and

caring to her throughout, but to us as her family too. Always accessible. Top marks to all, through everything with many thanks from her brother and myself.

Reply from Hayley Gall, Manager at The Vineries

Thank you for your kind words. It was a pleasure looking after your family members and also helping to support you through a very difficult time. Myself and the staff as well as many residents miss her greatly.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Glenda H (Daughter of Resident) published on 12 December 2022 Submitted via Website • Report

Overall Experience

My mum was a long-time resident in The Vineries and she sadly passed away recently. I can never thank the kind caring staff enough for how well they looked after her, especially during her last months when she was becoming so poorly. Every single member of staff was so kind to Mum and me, indeed they

looked after me too, always welcoming no matter the time of day or night. Mum was happy and content in this lovely care home, she retained her dignity and enjoyed the company of both residents and staff. Nothing was too much trouble and I used to look forward to visiting Mum, they definitely kept her going. I would recommend this home to anyone looking for a secure and happy caring place for themselves or a relative.

Reply from Hayley Gall, Manager at The Vineries

It was a pleasure being able to care for Mum for many years. Both yourself and Mum became part of our Vineries family and it is always so sad when we have to say goodbye. We thank you for your kindness and support of the home over the years. Hayley, Janslyn and team Vineries

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Stuart M (Son of Resident) published on 14 November 2022 Submitted via Website • Report

Overall Experience

My mother lived in the Vineries for two and a half years. Obviously, Mum and ourselves were worried about the situation beforehand. However, there was no need to be. From the beginning of her stay there, she was made to feel very welcome by the amazing staff and also the other residents. She was very

comfortable and happy. Due to her illness, she found it hard to join in with activities, but this wasn't a problem as the staff always went the extra mile in including her the best they could. Whenever we rang, we could always speak to her or ask the staff questions. Whenever we visited Mum, she was always clean and happy. The home always looked and smelt clean. We were always informed immediately of any health issues or doctor visits. It is reassuring to know that a loved one is being cared for so lovingly and well. From the carers to management, we couldn't be more grateful.

Reply from Hayley Gall, Manager at The Vineries

Thank you so much for your review, it was an absolute pleasure looking after your mum, we also thank you for your support. Hayley Gall.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Deborah P (Granddaughter of Resident) published on 9 November 2022 Submitted via Website • Report

Overall Experience

My nanny has been living at the care home for several years and I wanted to say what a lovely place it is. Whenever I visited, the staff were always so lovely and caring, both to my nanny and to myself. She loved her time there and her whole face lit up when she saw certain members of staff. I believe

she was truly comfortable there and that means so much. Thank you so much to all the wonderful staff that cared for my nanny. I'll miss you all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Val T (Daughter of Resident) published on 1 June 2022 Submitted via Website • Report

Overall Experience

My Mum has been living in The Vineries for the last 4 weeks. She has advanced dementia and we as a family were very concerned about how she would settle. In truth, it was us that struggled more than she did. The management and staff have made it so easy. They are to start with the most professional

people that I have dealt with but above that, they are kind, caring and totally reassuring people. My Mum has taken to the change remarkably well. She is happy and contented which is all we could ask for. This I’m sure is down to how the home is managed and the recruitment of amazing but appropriate staff. A huge thank you to all.

Reply from Hayley Gall, Manager at The Vineries

Thank you so much for your kind words. We, as a home, pride ourselves in delivering the love and care that we would want for our own family members. It is a pleasure to be able to help care for Mum and seeing how happy and content she is makes our day every day. It is also a pleasure supporting you as a family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Melanie L (Daughter of Resident) published on 18 August 2021 Submitted via Website • Report

Overall Experience

My mother was a resident in The Vineries for over 9 years, during that time up until COVID hit, I was visiting regularly. The staff were always friendly, caring, and nothing was too much trouble. If I had any worries, I would ring anytime and they would sort it out. During COVID they adapted so well

to all of the new regulations. When Mum came out of the hospital, they worked so hard to get her back on her feet, they couldn’t have tried any harder if she had been one of their own family. The last couple of weeks, with testing and PPE, I was allowed to sit with her in her room, the compassion shown to me and Mum was unbelievable. The night she died, me and my family were with her, we were looked after so efficiently and kindly that we won’t ever forget that care and love we were given. The staff are so lovely, I am going to miss them as they became a big part of my life as well. Thank you all, you lovely people. Worth your weight in gold. Truly angels.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Anne J (Daughter of Resident) published on 7 July 2021 Submitted via Website • Report

Overall Experience

What can I say? My dad has just spent a few months in the Vineries after a spell in hospital. Right from the offset, we were kept involved in every aspect of his care. Right down from the manager and the staff have all been lovely. The care my dad has received has been exemplary and it’s thanks to them

he is strong enough to come home.

Reply from Hayley Gall, Manager at The Vineries

Thank you for your kind comments, it was a pleasure helping to care for your father, it gives the whole team great pleasure knowing we were able to help your father become strong enough to return home to your loving care.
We take great pride in helping to support our client's and also being a support network for families through difficult times.