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Barchester Warren Care Home

157a Wroxham Road, Sprowston, Norwich, Norfolk NR7 8AF
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Barchester Warren Care Home, Norwich
Barchester Warren Care Home, Norwich
Barchester Warren Care Home, Norwich

The Warren is ideally located close to the stunning Norfolk Broads and English coastline as well as the everyday buzz of Norwich city centre. A purpose-built care home providing first-class residential care, they pride themselves in having created a relaxed, happy and safe community.

At the Warren, the varied range of activities and entertainment offers something for everyone. The Warren hosts a lively and stimulating environment, and in addition to residents...  

Care Provided by Barchester Warren Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Warren Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Elizabeth Tacliad(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2011
  • Number of floors: 1

Room Information

  • Single Rooms (44)
  • Single Rooms with ensuite Wet Room (13)

Barchester Warren Care Home Reviews (120)

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9.7

Barchester Warren Care Home has a Review Score of 9.7 (9.745) out of 10, based on 24 reviews in the last 2 years. Over all time Barchester Warren Care Home has 120 reviews.

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Showing 120 reviews matching selected criteria
Review from David B (Son of Resident) published on 16 March 2022 Submitted via Website
Overall Experience

Even though my dad was in The Warren for only a couple of months he soon settled in and using his own words “felt like home“. All the staff are really friendly, caring and compassionate and will go out of their way to accommodate any need. We were so impressed that the care home had a dedicated ‘events coordinator’ to organise daily events/activities, no day was the same. As for the catering, menus were changed daily and had a good variation to choose from. I would highly recommend The Warren.

Reply from Sabrina Souris, Admin Assistant at Barchester Warren Care Home

Many thanks for this lovely review, it was a pleasure to have Dad with us. I shall pass this on to the team.

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Review from S B (Son of Resident) published on 8 March 2022 Submitted via Postal Card
Overall Experience

Since my father entered The Warren on 10th December 2021 we have seen a vast improvement both physically and mentally. All the staff we have met have been friendly and professional. At present, he has not participated in any activities but this has been his choice. However, I would like to say from what I have seen in the home and on Facebook, the activities coordinator is a credit to The Warren and hopefully, my father will soon engage in the events.

Reply from Sabrina Souris, Administrative Assistant at Barchester Warren Care Home

Thank you very much for your review, it will be passed on to the team.

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Review from B P (Resident / Service User) published on 17 January 2022 Submitted via Postal Card
Overall Experience

I am very happy here, I think it's well run and the staff are so kind and helpful. The food is first class.

Reply from Elizabeth Tacliad, Acting General Manager at Barchester Warren Care Home

Thank you very much for your comment. Your comments will be passed on to the team. Thank you

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Review from D H (Son of Resident) published on 17 January 2022 Submitted via Postal Card
Overall Experience

Warm and professional service to clients and families.

Reply from Elizabeth Tacliad, Acting General Manager at Barchester Warren Care Home

Thank you very much for your comment. Your comments will be passed on to the team. Thank you

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Review from S K (Resident / Service User) published on 6 January 2022 Submitted via Postal Card
Overall Experience

I am quite happy at The Warren. All the staff are very happy, helpful and agreeable to help me and all the residents. There are many outings to go on and very vasried. The food is very good, rooms and lounge very comfortable. I have no complaints at all.

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Review from S W (Daughter of Resident) published on 22 June 2021 Submitted via Postal Card
Overall Experience

My father has lived at the Warren for nearly 5 years. He has been and remains very content. He loves his room and can have a lot of his things around him - his computer and TV for example as well as his recliner chair. The staff are lovely, caring and attentive, spending time chatting to him and helping him out when needed. The Warren was our first choice when it was decided he should go into a home. We've never had a moment of doubt.

Reply from Pedro Campos, General Manager at Barchester Warren Care Home

Dear S W, thank you very much for your comment. It is a pleasure to spend time with dad. Your comments will be passed on to the team. Thank you

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Review from M S (Son of Resident) published on 7 June 2021 Submitted via Postal Card
Overall Experience

My mother is extremely happy here. She regularly tells me how well the staff look after her and if she wants anything she only has to ask. The communication during the Covid Pandemic has been very good. The new manager is clearly making further welcome improvements, including meals and entertainment. The Warren has a caring lovely atmosphere thanks to the hard work and dedication of all the staff, including admin and management.

Reply from Pedro Campos, General Manager at Barchester Warren Care Home

Dear MS, thank you very much for your comments. It is really appreciated and good to know that Mum is very happy at the Warren. All feedback is welcome and I will pass these to our Team. Thank you

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Review from V K (Sister of Resident) published on 6 May 2021 Submitted via Postal Card
Overall Experience
My sister was a resident at Barchester The Warren for almost four years. She died March 15th this year at The Warren - she loved her last years there, considered it her "home" and always gave thanks and credit to all staff for their care and attention.

Many thanks to you all.

Reply from Pedro Campos, General Manager at Barchester Warren Care Home

Dear V K, thank you very much for your feedback. I will pass your comments to the team.

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Review from D G (Daughter-in-law of Resident) published on 27 April 2021 Submitted via Postal Card
Overall Experience

My mother-in-law was looked after and cared for with much understanding, patience and care. My only gripe is the room being so small for the amount of money charged, otherwise, the home is lovely.

Reply from Pedro Campos, General Manager at Barchester Warren Care Home

Dear Dolores, Thank you very much for your comments. All the comments are very welcome to the Team at The Warren. I will pass your comments to the Team. Thank you

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Review from Harry B (Son of Resident) published on 22 April 2021 Submitted via Postal Card
Overall Experience
Kind, caring, tolerant staff. Excellent food and service.

A wealth of activities.

Reply from Pedro Campos, General Manager at Barchester Warren Care Home

Dear Harry thank you very much for your review. It is very much appreciated. All feedback is welcome to the Team at The Warren. I will pass your comments to the Team.

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Review from Donna L (Daughter of Resident) published on 26 February 2021 Submitted via Website
Overall Experience

My mother lives in The Warren Care home and has done for a number of years. We are very pleased with the care and the staff and Mum is well looked after and generally content. The staff have been supportive and are quick to call in the doctor if concerns with Mums health. Very satisfied and would recommend the home 100%. The recent refurbishment and the new pod have made the environment even better and it is great we can visit mum during Covid.

Reply from Jayne Smith, Administrator at Barchester Warren Care Home

Dear Donna, thank you so much for your review, it is a pleasure to llok after your mum and we are pleased you can visit her and spend quality time.

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Review from Patricia R (Respite Resident) published on 6 January 2021 Submitted via Postal Card
Overall Experience

Lovely.

Reply from Jayne Smith, Administrator at Barchester Warren Care Home

Thanks you so much for your review, it was a pleasrure to look after you during a difficult time for all and we wish you the best for the future.

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Review from J D (Daughter of Resident) published on 21 December 2020 Submitted via Website
Overall Experience

Barchester slow out of the blocks to deliver on visitor pods. The Warren still does not have a warm safe pod for people to visit relatives. The current arrangements are that visitors sit outside on a patio and chat to the resident who sits in a small lounge by open patio doors. Today (3/12/20) its 6 degrees and raining... not a good experience for either party. The roll-out of visiting pods is being run by Barchester HQ who to date still have 30% of their homes awaiting appropriate visitor arrangements for Covid. Winter comes the same time every year it should not have come as a surprise, the roll out basically started too late. The arrival date for the pod at The Warren is 16th December and Barchester state that all homes will be equipped by Christmas. On behalf of residents and visitors let's hope they finally deliver.

Reply from Jayne Smith, Administrator at Barchester Warren Care Home

I am sorry you had a bad experience with your visit. We are doing all we can to make visits possible, and you will be pleased to know we now have a warm and comfortable pod for visitors and residents.

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Review from S S (Son of Resident) published on 2 April 2020 Submitted via Postal Card
Overall Experience

Although my 91 year old mother was only in The Warren for 3 days before she passed away. The care she did receive was first class. All the staff there went above and beyond to do their best for her and me. I would highly recommend The Warren without a doubt.

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Review from Jan F (Niece of Resident) published on 12 March 2020 Submitted via Website
Overall Experience
Our auntie lived at The Warren Care Home for 15-months. We were very grateful for the excellent quality of care at the end of her life, and we felt our Auntie was being very well looked after.
When she was in better health her complaints were about the lack of staff and lack of timely attention to her needs, for example, she had to wait a very long time to be pushed in her wheelchair back to her room from the dining room; as she couldn't walk that far.
From a family point of view, it was difficult to establish, if the fee we were paying for her care was fair since there was no transparency and we saw our initial fee inflated twice during the first month of her residence. There was also a large initial fee for the preparation of her 'care' documentation.

Overall, we are very satisfied.

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Review from M G (Son of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience

The staff and carers at The Warren were always kind and helpful. The amenity value of the communal areas was greatly improved by the recent refurbishment and remodelling. The circulation areas (corridors) in the older part of the building are still too narrow and claustrophobic (some natural light from above may improve this).

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Review from J F (Resident / Service User) published on 28 January 2020 Submitted via Postal Card
Overall Experience

Initial welcome was friendly, helpful and informative. This attitude continued throughout my stay. The dining room was excellently served with spotless table linen. I was able-bodied but very aware of the extreme patience and kindness of the staff towards those less able, both physically and mentally.

Reply from Emma Bayne, Manager at Barchester Warren Care Home

Thank you for your positive feedback. The team are really pleased that you enjoyed your stay with us.

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Review from S D (Niece of Resident) published on 24 December 2019 Submitted via Postal Card
Overall Experience
All the staff showed great care and compassion not only to my aunt in her last days but to all the family. Nothing was too much trouble.

Eac carer gave lovely anecdotes and stories my aunt had shared with them, showing how well they knew her and spent time with her.

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Review from J T (Wife of Resident) published on 14 October 2019 Submitted via Postal Card
Overall Experience

I am extremely grateful to everyone at The Warren for the very kind and considerate care given to my husband during his stay in September and early October 2019. Many thanks to you all.

Reply from Emma Bayne, General Manager at Barchester Warren Care Home

Thank you Joan. It was a pleasure to have your husband stay with us and meet you and your lovely family.

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Review from Dave F (Friend of Resident) published on 9 August 2019 Submitted via Website
Overall Experience

The care home manager was superb, professional and very caring. She could not have been more helpful. Based on her I would recommend to all my friends.

Reply from Jayne Smith, Administrator at Barchester Warren Care Home

Thank you for your positive review - we value all feedback.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 August 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (69) & Events (1)

News
  • 21 Jul 2026

    To kick off the start of Wimbledon we held our own tournament! With the teams arranged, games played, semi finals matched and the final was in play. Well Done to...

  • 21 Jul 2026

    With this wonderful weather we have been having it would be rude not to make the best of it. We visited Waterloo Park and the Waterloo Park Pavilion Cafe -...

  • 21 Jul 2026

    Today we marked American Independence day. We had a food tasting and tried Beef Jerky, some Hot Raspberry Popcorn and some Salted Caramel peanut bars. We also held a Donut...

Upcoming Events

Awards / Recognitions (16)

Accreditations

There are no accreditations posted yet for Barchester Warren Care Home.

Meet the Team (10)

Elizabeth Tacliad
Elizabeth TacliadJob Title:General ManagerJoined: 2021

Hi, my name is Elizabeth, and I am the General Manager here at The Warren. Welcome to our website!

I have a background in nursing in my home country and I have completed my level 5 diploma in leadership and management in health and social care in England. In my 16 years of working in healthcare, I have learnt to lead by example and ensure every resident is treated as the unique individual that they are.

I love working for Barchester and leading the team at The Warren in the care and support of residents to provide first-class service that meets their individual needs. We have a truly lovely home and a fantastic team.

My vision is to create a 'home from home' environment, where residents are actively involved in organising events, making decisions, and planning their care.

Jade Labrum
Jade LabrumJob Title:Deputy ManagerJoined: 2021

Hi, my name is Jade

I have worked within the care sector for over ten years now. I have experience working within the hospital, residential care, dementia and nursing care.
I find working in care very rewarding and find it especially so being able to support residents to have the quality of life they want and deserve.

I have been at The Warren since April 2021, I am really enjoying working for the company and I have been welcomed by all the residents and team, making my job role a pleasure.

Jade

Poliana Carla Stenczel
Poliana Carla StenczelJob Title:AdministratorJoined: 2017

My name is Poliana, and I am proud to say I have worked for Barchester for 8 years, in different roles.

I am currently in the process of getting my Level 3 AAT qualification and am very pleased to have been able to take on this new role; this has allowed me to develop my skills further.

The team at The Warren are excellent; I am proud to be part of such a great group.

Sabrina Souris
Sabrina SourisJob Title:Admin AssistantJoined: 2018

Sabrina has worked for Barchester Healthcare for over 20 years and joined the team here at The Warren in 2018. Sabrina is the first person most people will see when visiting and is a great asset to the team.

Lisa Roll
Lisa RollJob Title:Head HousekeeperJoined: 2014

Lisa has worked at The Warren for 5 years becoming Head Housekeeper in August 2018. Lisa and her team are on hand to assist with any housekeeping issues and always keep the home looking clean and tidy.

Kirstie Bush
Kirstie BushJob Title:Activities CoordinatorJoined: 2020

My name is Kirstie and I am lucky enough to be the Activities Coordinator here at The Warren.

I have many years of experience working in Activities leisure and lifestyle roles.

I love being part of the Warren team and supporting our residents to live their best lives with fun, interesting, and varied activities available every week. I always feel that the importance of residents' input into our weekly planner is important giving all residents equal opportunity to explore new interests as well as keeping up with previous interests and hobbies.

Jon Watts
Jon WattsJob Title:Head of MaintenanceJoined: 2019

Jon joined the team at The Warren in February 2019 and is always on hand to help staff and residents with any maintenance issues. Jon is a valued member of the team and has a positive can-do approach.

Afua Menkah Nuakoah
Afua Menkah NuakoahJob Title:Head ChefJoined: 2023

My name is Afua Menkah Nuakoah, and I am the Head Chef here at The Warren Care Home in Norwich.

I am self-motivated with good knowledge and an in-depth understanding of the preparation and presentation of meals.

As the Head chef, I take pride in my work and diligent care to ensure daily meals are prepared as per the weekly menu’s requirements.

I am highly organised and have excelled at managing and working closely with the kitchen team and all the staff members to ensure the effective running of the kitchen.

Carl Wright
Carl WrightJob Title:Senior CarerJoined: 2019

Hi, my name is Carl and I am a Senior Carer here at The Warren.

Following a long career in teaching children I decided to have a change and follow my passion to look after the elderly.

I have been working at The Warren for 5 years now. Our residents have so many fantastic stories that they share and I really enjoy getting to know their families and friends too when they come to visit.

I really enjoy working at The Warren and nothing drives me more than providing the best possible care for all of our residents who choose to make The Warren their home.

Mar Moore
Mar MooreJob Title:Team LeaderJoined: 2015

Hi, I'm Mar and I have been part of Barchester Health Care since 2015 and enjoy being a Team Leader at The Warren.

My team and I help our residents to enjoy life to the fullest by providing all the daily assistance that each person needs. We are on hand every day to help with the smallest of tasks, and the residents all know they can count on us to be there whenever we are needed.

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