Elton Park Care Home

Elton Park, Hadleigh Road, Ipswich IP2 0DG
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9.6 42 Reviews
  • Elton Park Care Home, Ipswich
Elton Park Residential Home is a high quality care service set in the peace and tranquillity of a private road in Ipswich. They aim to provide an excellent standard of care, based on the individual needs of the resident whilst enabling them to remain as independent as possible.

Proud to have a team of dedicated highly trained carers under the Care Manager providing 24 hour professional care in comfortable surroundings with dignity.

Meals are prepared daily by the Chef from fresh produce and presented to a high standard. A choice of main course menu is available at lunch and supper and they encourage the family to join the resident for meals.

All rooms are single with en-suite toilet & sink and are decorated and furnished to a high standard.

All aspects of services are treated with the utmost importance including the social and dining environment, personal hobbies and lifestyle. They organise regular outings and entertainment for residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1100
  • Self-Funded Residential Dementia Care: £950 – £1200
  • RESPITE Self-Funded Residential Care: £950 – £1100
  • RESPITE Self-Funded Residential Dementia Care: £950 – £1200

Fees Provided are just indicate ranges, actual fee would be provided after an assessment has been completed, as well as the room available / selected.

These prices are only a guideline, please contact Elton Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Amanda Thackery (Home Manager)

Local Authority / Social Services

Admission Criteria

  • We respect all race and religion
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (2)

Visiting

  • Flexible visiting times

Parking

  • Parking onsite

Elton Park Care Home Reviews (42)

9.6

Elton Park Care Home has a Review Score of 9.6 (9.557) out of 10, based on 9 reviews in the last 2 years.
Over all time Elton Park Care Home has 42 reviews.

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Date Published
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Reviewer Connection to Elton Park Care Home
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Total of 42, showing 1-20
Review from N H (Daughter of Resident) published on 2 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father is very happy living at Elton Park Care home. The team are always cheerful, friendly and have a positive attitude. Nothing is ever too much trouble. I know that dad's care and social needs are always met. The team encourage dad to participate in a variety of activities so I don't have to worry
that he is lonely or bored. The home is clean, spacious and safe.
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Review from S C (Son of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We as a family could not have wished for better care for our father. The staff were friendly. Always had time to speak to our father. The respect they showed our father was above and beyond although our father did not have a long stay before he passed away. The staff kept us informed at all times, and
treated us with respect and gave us the time we needed and support right up to the end.
Reply from Amanda Thackery, Home manager at Elton Park Care Home

Thank you for your lovely review, I will share this with the staff.

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Review from Steve L (Son of Resident) published on 10 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
In the 2 years, my mother was staying here at the care home they went out of their way and made my mother welcome and happy in her new chapter in their care, They made her feel at home and went out of their way to keep to her needs and informed me if there was problems.
Reply from jill sleeper, home manager at Elton Park Care Home

Our aim is to provide person-centred care whilst promoting open communication and involving our residents and family in the care and support we provide I will pass your very kind words onto the staff team It was a pleasure providing care and support to your loved one.

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Review from Sonia M (Wife of Resident) published on 5 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I arranged for my husband to stay at Elton Park for one week so that I could take a short holiday. I chose this care home after meeting the management and staff as I was impressed by their interest and attention to the details of him and his requirements. Unfortunately, I had an accident whilst I was
away I had to ask the staff to extend his stay. Initially, this was to be for one more week but ended up being for a further three weeks. They were understanding and helpful and I was relieved that they could accommodate him at a time when I was unable to care for him myself. He enjoyed his stay and became very fond of the staff who took amazing care of him. They went above and beyond the brief to ensure that he was happy and relaxed.
Reply from jill sleeper, home manager at Elton Park Care Home

Thank you for your kind words it was a pleasure to support you and your husband we are happy your husband enjoyed his stay at Elton Park Care Home I will pass your kind comments onto the staff team.

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Review from Diane C (Sister-in-law of Resident) published on 5 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very pleased with the care my sister in law is receiving. Slight issues that have arose and been dealt with, putting in place a plan to resolve them. Being a new resident we are still in the settling in stage. Required moving from upstairs to down stairs which has improved her socialising.
Reply from jill sleeper, home manager at Elton Park Care Home

I am pleased you are happy with the care and support that you feel your sister-in-law is receiving I will pass your kind words onto the staff team.

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Review from P J (Husband of Resident) published on 4 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife had unfortunately been quite poorly and after a long time spent in hospital and a decision I didn't take very lightly we as a family decided that we could no longer cater for my wife's needs at home. Elton Park was a home we asked for as my wife had spent some respite there the previous year.
She was given the same room she had previously which I thought was lovely and we came over to bring all of her home comforts before she arrived. Since she has been in I visit almost on a daily basis and the staff are all so welcoming and I can tell my wife is in the best place for her.
Reply from jill sleeper, home manager at Elton Park Care Home

Thank you for your very kind words our aim at Elton Park is to deliver person-centred care within a homely environment we welcome all visits to the care home. I will pass your feedback on to all of the staff at the care home.

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Review from S J (Daughter of Resident) published on 4 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum had been in hospital for around 8 weeks prior to finally being admitted to Elton Park Care Home and I can honestly say it was the biggest welcome relief to not only get my mum into a home I had requested as she had previously had a week's respite here in 2023. The care and support that all the
staff at Elton Park have given my mum after her hospital stay was so much more attentive to my mum's personal needs they have built her confidence back up as she was treated so poorly in hospital. We visit almost on a daily basis and my family and I feel so welcomed by all the staff here, and we can see the happiness on my mum's face when the carers check in on her.
Reply from jill sleeper, home manager at Elton Park Care Home

Thankyou for your lovely feedback our aim at Elton Park care home is to promote life skills and independence to ensure all of our residents feel happy and empowered I will pass your comments on to the staff team at Elton Park

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Review from Kath L (Daughter of Resident) published on 22 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad has spent nearly two weeks of respite here and honestly, it’s the staff that make Elton spark - a very special place. They are there for the families as much as they are for the residents. They show so much care, compassion and kindness to everyone who walks through the door. They are gentle and
patient with even the most challenging situations. I have great respect for them. They could do with another pair of hands in the kitchen or an area where family and visitors could make or purchase drinks and snacks as you have to call on a member of the care team if you need anything and as willing as they are they are very busy.
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Review from Julia R (Friend of Resident) published on 21 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
On my visit, it was very welcoming, with great managers and staff on hand to assist with anything. The home has a friendly atmosphere, well organised and efficient. Easy to find and park. Security was excellent with a locked door with use of a keypad and I was asked to sign in and out of the visitor
book.
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Review from S W (Daughter of Resident) published on 23 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad went to Elton Park Care Home for a respite, and soon settled in and requested it to become his permanent home.
He always found the staff to be caring and nothing was too much trouble.
When I visited my dad I also felt the staff were caring, attentive, friendly, and considerate towards Dad and
all his family members.
I cannot praise all staff enough for the care and love they showed
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Review from Karen S (Daughter of Resident) published on 17 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father stayed in Elton Park Care Home for the last 20 months until he sadly passed away in Elton about 4 weeks ago.
My dad was very happy and he always felt safe in Elton.
The carers/staff were very considerate, respectful and kind, the last 4 weeks they were very supportive of my dad and all my
dad's children and family.
My dad passed away with dignity and respect.
We felt as a family that Elton Park Care Home was definitely the right choice as it became my dad's home.
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Review from A T (Partner of Resident) published on 27 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having worked in care all my life I am impressed with the care and dignity I observed. I wish I had known about Elton Park when my late mother passed she was in another home which thankfully closed down. Whilst Elton Park has non of the blingy decor seen these days but sold oak of classic style the
sorts the residents grew up in. One of the main things I noticed was how residents look well turned out, happy and relaxed just what we all want for our family members when their time comes to receive more hands-on care. Very refreshing to see.
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Review from Tania L (Daughter of Resident) published on 24 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care, support, and willingness of the staff at Elton Park, in my experience with our dad, is beyond exceptional. Nothing seems too much trouble for them and they really do go that extra mile in putting the people in their care at ease. The Manager is approachable, whilst professional, the staff
same ways. The building and grounds are very clean and well kept, the food appears tasty, hot drinks are regularly offered and squash is continuously available. Overall I am 100 percent satisfied with my interactions with the Home and (despite my initial reservations about our dad going into residential care) I am truly satisfied that the decision was made as he's positively thriving.
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Review from Carol G (Daughter of Resident) published on 3 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved to Elton Park Care Home on February 14th after the death of my mum. The staff were lovely helping my dad settle in and always happy to keep me updated on how my dad was. When visiting my dad the staff always made time to talk to me about my dad. The room was well decorated and kept clean
and tidy but still homely. My dad was happy there and was well cared for by all the staff. Although he was only with them for a few weeks until he died it gave me peace of mind that he was well cared for.
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Review from K R (Daughter of Resident) published on 24 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers we have dealt with have been very pleasant and helped my mother. Since residing here has gone from strength to strength. Eating and drinking well and socialising with other residents. Home is always clean and tidy and smells fresh. Food looks edible and tasty. Residents look well cared for. Nothing
is too much for them.
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Review from Sean C (Son of Resident) published on 22 March 2022 Submitted via Website • Report
Overall Experience 3.0 out of 5
I am very concerned about the care my father has been getting. Since being at Elton Park he has broken both of his hips. Now I accept that at 83 Dad is frail but he has only been in the home since October 2021 and despite a number of previous falls, there was nothing this serious. My concern comes from
a phone call which I received yesterday telling me that my father had fallen again over the weekend. However, the person I spoke to could not tell me when or the circumstances of the fall - just that Dad was OK. We currently can't go to see Dad because Elton Park has Covid. I am concerned that staffing levels are not sufficient to provide the necessary support to allow Dad to be safe at all times. Dad has had his room changed and although this one is better it desperately needs decorating and lacks any homely touches. Having said this, Dad's relationships with the carers are good and they are excellent. My concern is that there are just not enough of them to keep Dad safe.
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Review from M W (Respite Resident) assisted by family/friend published on 15 March 2022 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
My first taste of respite care and found it extremely disappointing. Never saw the home manager. During my stay, a jumper, vest, 2 towels, and 2 luxury facecloths purchased for the stay were lost. Despite the home being nowhere near capacity, I had a room at the furthest end of the building. Food not
always suitable for my type 2 diabetes. Was not offered a bath or shower during my 6-night stay.
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Review from J M (Daughter of Resident) published on 3 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am confident that my father is being well looked after. The staff are all wonderful.
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Review from S F (Daughter of Resident) published on 27 May 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mum was a permanent resident here for just 8 months. A real home from home. The care she received was excellent, which to me is more important than the home having a cinema! Unfortunately Mum died in the home. The whole team treated us and my Mum with the greatest respect, for which I will always
be grateful.
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Review from C D (Daughter of Resident) published on 28 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad came to Beech Lawn on New Year's Eve after the death of Mum. His care has been outstanding. Everyone is so kind and compassionate. As a family, we are very grateful.
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Current Review Score: 9.6 (9.557)

Overview of Review Score

The Review Score of 9.6 (9.557) out of 10 for Elton Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.657 for Elton Park Care Home is calculated as follows: ( (69 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 102 Ratings = 4.657
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Elton Park Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Jul 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Elton Park Care Home

What types of Care is Elton Park Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Elton Park Care Home have?

There are 31 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Elton Park Care Home?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Elton Park Care Home to the centre of Ipswich?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elton Park Care Home to verify any information. View our terms and conditions. Elton Park Care Home has an Enhanced Service - more info.