Brierfield

58 High Road, Trimley St Mary, Felixstowe IP11 0SY

Brierfield, Felixstowe, Suffolk
Brierfield, Felixstowe, Suffolk
Brierfield, Felixstowe, Suffolk

Brierfield is set in the peaceful and historic village of Trimley St Mary in Felixstowe. The home is run by an experienced team who have remained at the home for many years. Brierfield treats every resident as if they were family and the home always keeps residents' privacy and dignity intact. The home has an excellent local reputation and is much loved by residents and the families. These great comments can be read on their latest inspection report. The home had a grand extension open in August 2010 and had its existing building refurbished to a very high standard. Carers focused on making the home as user friendly as possible with lots of innovative ideas to help residents find their way around. Brierfield is now the Number 1 most recommended home in the whole of Suffolk! It is also number 1 in Felixstowe. The home was a finalist in the 2012 and 2013 Care Team of the Year Award by the Great British Care Awards. Brierfield was also a finalist in the Stars of Suffolk 2012.

Group: J & S Health Care Ltd

Person in charge: Le-An Greeves (Manager)

Local Authority / Social Services: Suffolk County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 26 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Care Home for Elderly with Dementia. Ages 65+.

Single Rooms: 22

Shared Rooms: 2

Rooms with ensuite WC: 10

Weekly Charges Guide: Personal Care Single £750 – £850 (These prices are only a guideline, please contact Brierfield to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Brierfield: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Brierfield has a Review Score of 9.7 (9.674)

The Review Score of 9.7 (maximum of 10) for Brierfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Brierfield in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.674 for Brierfield is calculated as follows: ( (89 Excellents x 5) + (43 Goods x 4) ) ÷ 132 Ratings = 4.674

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Brierfield is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.2 positive Reviews (26 registered maximum number of service users ÷ 5). 10 Reviews ÷ 5.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Brierfield?

  • Extremely LIKELY
    10
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Brierfield

  • Wife of Resident/Service User
    4
  • Daughter of Resident/Service User
    3
  • Husband of Resident/Service User
    3
  • Son of Resident/Service User
    1

My wife came into care in August 2017. My daughter and I have always been most impressed with the very high level of care for my wife and for other residents. It can't be easy but all the staff have shown great patience and consideration for her at all times.

How likely would you be to recommend Brierfield? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

After a contretemps in the dining room when a male resident berated a lady for eating too slowly, all the diners left and I heard the lady crying. I had been feeding my wife in an area next to the dining room and was going to investigate. I arrived at the corner of the room in time to see a senior carer arrive. He didn't see me as he knelt down and held the lady's hand and asked her to stop crying. She said, "I want to die". He said softly "No you don't you are very upset by what the man said, he really didn't mean it, it was just his illness talking. He has probably forgotten about it already and you should put it out of your mind and forget it too". His approach was comforting sympathetic and encouraging.

He continued "I'll make you a nice cup of tea, would you like that?". She said she would. He returned shortly and held her hand again and told her to wait a while for her tea to cool.
She said, "You are very kind". He replied that he was just doing his job.

I felt privileged as visitors rarely see staff performing in such a professional way and I was impressed. I congratulated him and again, he said he was just doing his job. I am glad to know that I have this calibre of staff member looking after my wife. When care homes seem to have bad press, this was a shining example of what residential homes are really about.

How likely would you be to recommend Brierfield? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The residents are treated with care and friendliness. This, in my opinion, is what a home should be about. Brierfield is a very nice home.

How likely would you be to recommend Brierfield? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

The home is always clean and tidy. Residents appear to have the right amount of freedom and security. My mother has always been treated with the appropriate care and kindness by all staff at the home, in what is a challenging job. My mother's family have always been welcomed and given the courtesy and friendliness that makes visits 'enjoyable' in the circumstances.

How likely would you be to recommend Brierfield? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I am very happy with my mum's care. The carers are lovely to her. I've not had any issues with her care since my mum has lived there. I don't see much of my mum as I have a lot to deal with at home, so it's nice to know she is being well cared for. If there are any problems, I know they will be in touch.

How likely would you be to recommend Brierfield? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has been a resident since February 2017. The care and love he receives from all the staff is incredible.
Caring for dementia patients is not easy but they do it with care, respect and love.
This is a very happy home and I feel blessed my loved one is in their care. They have given me so much support at this very difficult time in my life.

How likely would you be to recommend Brierfield? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My wife has been a resident for 32 months and I am very satisfied with the care she receives. The care home has a homely atmosphere and all the staff are helpful, polite and discreet. My wife cannot walk, talk or feed herself but she is usually happy and smiles at the carers when they help her.

Although she cannot physically participate she enjoys the weekly "keep fit" sessions and the monthly religious visits. She is regularly weighed and has visits from hairdresser, chiropodist and medical staff if required.She also enjoyed her outing to the "Hut" and fish and chips. There have been numerous musical events which are very enjoyable. Apart from Christmas I am not present at meal times but believe the food to be of very good standard.

How likely would you be to recommend Brierfield? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I am satisfied with my husband's care at this home, any problems are always dealt with promptly by staff/management and in a cheerful and caring manner.
He is encouraged to do things himself where possible and receives his medication regularly (important for a Parkinson's disease sufferer).
Visitors get a friendly welcome when we visit.

How likely would you be to recommend Brierfield? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

A very welcoming home.
Mum is very well looked after.
Very caring staff.
They make sure she is not left on her own for too long as she is unwilling to mix at the moment.
Despite name tagging all clothes, I have still not seen 2 new nightdresses mum came in with, although she has clothes belonging to others.
Overall very pleased with the care being received.

How likely would you be to recommend Brierfield? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I will never be able to re pay all the staff for taking such good care of my dad. All staff are so friendly and care is second to none. Thank you all staff.

How likely would you be to recommend Brierfield? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am delighted with the care my husband receives. He is extremely happy here. The staff are excellent. I have noticed that the residents who cannot move have drinks taken to them on a very regular basis. When I have my husband out he is always anxious to go back.
The food is excellent. The d├ęcor shows a lot of interest to the residents. The quiet room as all the walls and ceiling painted as though you are on a beach which must take residents back to their childhood. e.g Punch and Judy, deck chairs and the sea and sand. The other rooms have also been done and the garden.

How likely would you be to recommend Brierfield? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2015

Top 20 Care Homes East of England 2015

Recipient: Brierfield

Date: Sunday 01 Feb 2015

more details

Top 20 Care Homes East of England 2014

Recipient: Brierfield

Date: Saturday 01 Feb 2014

more details

September 2012

Finalist in Care Team of Year

Recipient: Brierfield

Date: Thursday 20 Sep 2012

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Brierfield