






Somerset House is a Grade II listed Georgian Farm House set in pretty walled gardens.
The aim is to enable older people to lead complete and fulfilling lives, by assisting with everyday challenges whilst giving as much independence as possible and maintaining dignity in old age. Everything is done towards developing the very best support and environment for residents.
As a small care home, Somerset House is able to retain its...
Care Provided by Somerset House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Prices quoted are for guidance only, and are reviewed annually. All prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for full details of our terms and conditions.
The price(s) shown are provided by the care home. Contact Somerset House for full pricing details and T&Cs.
Contact Somerset House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Kingfisher Healthcare Ltd
- Private Owned
Person in charge
- Hollie Charvetto(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (25)
- Single Rooms with ensuite Wet Room (8)
Visiting
- If you are interested to come and see the home it is recommended to book time with the management team to make the most of your visit, however, you are also welcome to drop in anytime without booking ahead.
Parking
- Onsite parking available
Somerset House Reviews (29)
Somerset House has a Review Score of 9.3 (9.323) out of 10, based on 7 reviews in the last 2 years.
Over all time Somerset House has 29 reviews.
The food smells amazing and looks delicious.
There is no horrible smell in the home
Thank you so much for your feedback. We are delighted to hear that Somerset House has made a difference to your mum and that your visits here are enjoyable, especially seeing her smile!
My mum has been a resident of Somerset House for the last four years. From the start of her care at Somerset House, the staff have always made sure she is well cared for and discussed ways to make her feel at home. The staff really take the time to understand how best to support and care for their residents. My mum has built really positive relationships with staff who in my eyes go over and above in how they look after her and always treat her with kindness and generosity. I think my mum's health particularly her dementia has stayed stable and she seems even better in herself from staying in Somerset House. I would have no hesitation in recommending Somerset House to other people.
Thank you so much for taking the time to share such thoughtful feedback. It means a great deal to the whole team to know that the care and support we provide has made a positive difference to you and your family. We strive to provide a 'home from home' atmosphere here and to support each resident...
Having travelled 4 hours, the whole onsite team went above and beyond to make her/our arrival a special occasion.
Her room, although basic had been redecorated with plenty of storage for clothes and personal effects.
Within a few days mum soon settled into new routines and made friends with residents and staff alike.
The staff genuinely have mums best interests at heart and she feels happy and most importantly safe.
As a daughter, I can't thank the team enough for taking away my anxieties. We're now looking at mum becoming a permanent resident in the near future.
Thank you for your lovely feedback and for sharing your experience. It has been a privilege to get to know both you and your mum and we are so pleased that we have been able to ease some of your stresses. Most of all, we are delighted that your mum felt welcomed and supported from the moment she...
Since coming to Somerset House (2024) I have been well cared for and treated with kindness. A very homely feeling.
Many thanks for your kind review. I see we did not score as well as we would like on Food and Drink, and would like to explore this with you further. We have recently been seeking resident feedback including a survey of our catering services and will be formulating new menus as a result. We are also reviewing our suppliers to ensure quality is improved.
Overall a pleasant stay for me, meeting and conversing with interesting staff and residents. I wish the retiring staff well!
Many thanks for your kind review, and I am glad you had an overall positive stay. I will raise the catering issue and ask maintenance to check the furniture. We hope to see you again.
Staff exceedingly kind nothing too much trouble. Second visit to be done and wouldn't hesitate to come again should it be necessary.
Many thanks for your kind review. The staff welcome your feedback and positive comments.
As a family we're very pleased with how well Mum is since she's been at Somerset House. She takes part in all activities that are provided, is sociable with residents and staff, and her overall wellbeing has improved tremendously. Any questions we have are always answered, and to know that the staff there are 24/7 is very reassuring for us. They take very good care of Mum and we feel fortunate to have found this home for her. It feels very homely and Mum has settled in well. Our thanks to all concerned. A lovely place!
Thank you so much for your review - it means a great deal to us and the staff and is greatly appreciated.
Our friend is very content and feels secure. She says moving in was a very good decision.
Many thanks for your review. The staff will be pleased to know your positive opinion and welcome your feedback.
A bright and calm environment where my mother has felt sage and very much at home, which has given me peace of mind.
Many thanks for your kind review, which is helpful to ensure our services meet expectations. I am glad your mother has settled in so well. Best wishes.
My mother has been welcomed into the home, and whatever request to settle mum in has been met. As a family are welcome at any time of day, usually with a cup of tea. Very polite staff, nothing is too much bother, good old fashioned service.
I have found Somerset House very clean, helpful and supportive to my mother since she decided to live there. The home has many activities for the residents and my mother has been well cared for during her time staying there.
I would recommend this friendly care home to any family member.
I was also most impressed by the Somerset House newsletters.
Many thanks for your kind words. We are so glad to have been of help and hope to see you again soon.
Since moving into her room in the main home, she has quickly settled into the warm, caring atmosphere. She and I find the staff friendly, professional and with an understanding of what gives my mother a meaningful and dignified life. Her physical, medical and intellectual wellbeing is I know regularly reviewed.
For a 97-year-old with a sharp and sometimes discerning mind to say, if she has to be in care, then Somerset House is where she will stay, that's a testament in itself.
Many thanks for completing this review. Feedback like this is so important for the staff and team here at Somerset House. We will strive to improve on the areas where we didn't score full marks and would welcome any further specific comments when we next see you.
The staff are wonderful, very patient and always treat residents with respect. I am very pleased with the management as they keep me up to date with appointments and changes. The staff always welcome me in. Would recommend to any family member.
Many thanks for your kind review. The staff really appreciate your positive comments and your recommendation.
Very good experience with all aspects of Somerset House, all staff contact and interaction. Friendly, nice atmosphere. They have also done an exceptional job during lockdown during some very difficult times.
Many thanks for your kind review. Your response is greatly appreciated.
Somerset House was a warm, friendly and homely place. The garden was a pleasure for all. My husband often said how well he was looked after by the staff or (the girls as he called them). My family and I were so impressed with how warm and caring everyone was, especially through the difficult times of the Covid-19 epidemic.
Many thanks for your kind review. I note two of the categories reviewed did not score so well, and I will investigate and endeavour to ensure these are improved.
We give Somerset House the highest recommendation! The staff's genuine and dedicated care for the residents is admirable and a true example to all of how to care for an ageing community! The atmosphere is that of a close-knit family, and the staff always put the residents first to ensure the best quality of life for everyone at all times. Not only can the residents enjoy their lovely rooms, the range of public spaces and the super garden, but they also greatly benefit from a programme of diverse, engaging activities daily, with additional events throughout the year, connecting residents to the local community. The experience and expertise of the Somerset House manager and team, combined with their dedicated, thoughtful, friendly and empathetic approach make it a place that one would choose without hesitation, even when one is not yet at that point in life. Somerset House is a true gem!
Thank you so much for your very kind review. The staff will be greatly appreciative of your words and thoughts. Your generosity and support shown towards them and Somerset House will not be forgotten.
I find this a happy and secure place to live and am very happy to call it my home. We have a wide variety of activities and I especially like the flexercise sessions which end with various word games to keep our minds active.
The care home is very proactive. They understand my mother's needs and waste no time in putting the wheels in motion to ensure these are met. The staff are always very professional, kind and attentive.
Thank you for your kind review. One of our key attributes is that the smaller size and nature of Somerset House enable us to be pro-active and quickly respond to the changing needs and support required by our residents and this is reflected in your comments. We hope that this sets us apart from others and especially the larger care homes in the area.
Somerset House looks after her very well and the food is very good.
There are lots of activities, minibus trips and ice cream every Monday in the summer.
They have flexersize most days, skittles, bowls, board games, craft afternoons plus visiting groups. She is often tired when I visit!! The home is very clean and staff are very friendly and caring they don't rush her to do things. Parkinson's makes life very difficult.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Somerset House.
There are no upcoming events for Somerset House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Somerset House.
Accreditations
There are no accreditations posted yet for Somerset House.
Meet the Team (4)

Joining Somerset House in August 2025, Hollie is now Registered Home Manager for Somerset House. Starting as a young carer for her family, Hollie developed a deep passion and care for others from a young age. Hollie has been in the care sector since 2005 and qualified as a Learning Disability Nurse in 2013. She has a thirst for knowledge, enjoys personal development and training and has a passion for training and upskilling others. Hollie has a wealth of experience in both Nursing and Residential Care across a wide range of environments, including day care, home care, hospital care, prison liaison nursing and even a nursing secondment in Croatia, teaching and developing their nursing practice. She has a strong commitment to clinical excellence and creating person-centred care in a homely environment to create a meaningful life for those living here. Hollie believes that the key to a meaningful life is keeping the residents at the heart of everything we do.
In her spare time, Hollie loves spending time with her family and pets, travelling or heading off on an adventure, especially when it involves nature and (most importantly) animals! Hollie finds peace in going for a scenic drive or attending music gigs/festivals - soaking up good music and good company!

Giles has owned Somerset House since May 2011. A chartered surveyor by profession, he has been working with care businesses for many years and has owned and run several other small care homes in the past. Like Hollie, the manager, Giles believes that the secret to running a successful care home is to ensure that the well-being of the people who make it their home is always a priority.

Christy recently joined the team at Somerset House in August 2025, bringing a wealth of knowledge and experience in Residential Care. Christy, also known as Chris, has a wide range of experience prior to Somerset House, including agency, residential and nursing care. He has quickly built a strong rapport with staff, residents, their relatives and their loved ones.
Chris has great clinical experience and is bringing a new lease of life to Somerset House, introducing technology to enhance day-to-day routines. Chris can often be found dancing with residents, bringing humour and entertainment to the home, creating smiles all round!
In his spare time, Chris enjoys travelling and sightseeing with his family, reading science books or catching a movie on the big screen. Chris has a deep interest in space, watching the stars and finding spectacular stary views.

Cheryl has worked at Somerset House for around 5 years now, developing a deep knowledge of the home and a strong rapport with residents, relatives and staff. She has been in the care sector for an impressive 42 years! Cheryl has a wealth of knowledge and experience in residential care, including home care, residential care, and nursing care, before joining the team.
Cheryl is a strong leader in promoting independence and person-centred care and loves creating memorable moments for the residents to enjoy! She has a personal connection to Somerset House as her mum lives here in the home, which supports her deep passion for creating a home from home. Cheryl places the residents at the heart of everyday.
In her spare time, Cheryl is a mother and a grandmother with a big family. She enjoys visiting her family in Australia, walking her dog and spending time with her grandchildren!
Frequently Asked Questions about Somerset House
What types of Care is Somerset House registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Somerset House have?
There are 25 Single Rooms.
What are the Facilities & Services at Somerset House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Somerset House to the centre of Bristol?
11.0 mile(s) as the crow flies, distance by road may be significantly further.
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