Bishopsteignton House

Forder Lane, Bishopsteignton, Teignmouth TQ14 9SE

Bishopsteignton House, Teignmouth, Devon
Bishopsteignton House, Teignmouth, Devon
Bishopsteignton House, Teignmouth, Devon

Bishopsteignton House is a Victorian villa that has been thoroughly refurbished to provide skilled care for up to twenty-seven clients, with a team of friendly and experienced professionals.

The home is modernised and up-to-date with assistive products that suit the daily care needs, while being comfortably furnished and flexible towards independent lifestyles.

Together with quality care and surroundings, the service includes its own programme of activities and outings, with the care team always looking to support a pleasant and vibrant social atmosphere.

Group: Devon Care Group

Person in charge: Martha Redstone (Manager)

Local Authority / Social Services: Devon County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 27 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 25

Shared Rooms: 1

Rooms with ensuite WC: 20

Weekly Charges Guide: Personal Care Single from £550 , Personal Care Shared (per person) from £550

Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Bishopsteignton House do not have visiting hours, and operate an open door policy that welcomes visitors at any time

Parking:

Yes, the home has plenty of free parking available

Latest Care Quality Commission* Report on Bishopsteignton House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Bishopsteignton House has a Review Score of 9.6 (9.599)

The Review Score of 9.6 (maximum of 10) for Bishopsteignton House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Bishopsteignton House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.673 for Bishopsteignton House is calculated as follows: ( (75 Excellents x 5) + (29 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 107 Ratings = 4.673

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.926 Points relating to the number of positive Reviews for Bishopsteignton House is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.4 positive Reviews (27 registered maximum number of service users ÷ 5). 5 Reviews ÷ 5.4 Target = 0.926

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bishopsteignton House?

  • Extremely LIKELY
    8
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bishopsteignton House

  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    2
  • Resident / Service User
    1
  • Sister of Resident/Service User
    1

I have found the caring for my mother and the understanding of staff have for her completely and without exception, wonderful. As she is getting older she is needing more care and understanding and they give her that. This also helps me so much knowing that my Mum is as happy as she can be and I don't have to feel guilty or worry about her being in Bishopsteignton House. I always get a telephone call if there is a problem with Mum, like a fall and have trust in them. The staff also have the much-needed sense of humour.

How likely would you be to recommend Bishopsteignton House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lovely location and views over the river Teign, lovely caring staff and thoroughly recommended.

How likely would you be to recommend Bishopsteignton House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My brother was a resident at Bishopsteignton House for just over two months. I am his only relative and live in the East of England so was only able to visit him on a couple of occasions. The care he received was wonderful. All the staff were very caring and made the last weeks of his life happy and comfortable. Their support for me at this difficult time was excellent. All members of staff were kind and reassuring and I was kept informed. I cannot thank them enough.

How likely would you be to recommend Bishopsteignton House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Manager and staff are always calm, competent and reassuring. Mum has stopped worrying and is now so relaxed that her life has improved enormously.
The atmosphere is peaceful, the decor like a beautiful country hotel and the food is wholesome and tasty. Staff are always available to help and family and friends always feel welcome.

How likely would you be to recommend Bishopsteignton House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Mum took up residence in March after accepting the need for 24-hour care. This was not going to be provided whilst still living at home. The move to Bishopsteignton House was not without it's difficulties and challenges, but gradual acceptance of the new surroundings, and an appreciation of the new regime took place. My sister and I have been extremely grateful for the care and compassion shown - such a huge weight off our minds. My mother enjoys the friendliness of the staff and the warmth, comfort and outstanding views from her room. It has now become a home from home.

How likely would you be to recommend Bishopsteignton House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

5 star. Simply the best!!
As soon as you enter Bishopsteignton House you immediately know that this is where you want your loved one to be looked after. Everything is of an exceptional standard from the building to the loving and caring staff. It's management team are highly professional and this cascades through all the staff in every department and aspects of the residents daily care. Individual needs are continually assessed and nothing is overlooked in order to maintain the highest levels of healthcare and their overall well-being.

How likely would you be to recommend Bishopsteignton House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mother was resident at Bishopteignton House for two years up until her death in February. The quality of care she received whilst at the home was excellent. All the staff have a commitment to welfare showing loving compassion empathy & patience. My Mother was treated with dignity throughout. I have no hesitation in recommending this facility.

How likely would you be to recommend Bishopsteignton House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

A very pleasant environment with excellent staff who were very attentive.

How likely would you be to recommend Bishopsteignton House? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

The manager and staff were really kind and helpful and supported mum to get her back on her feet and walking so that she was able to go home. A lovely building in a really nice situation and well cared for. Very friendly staff and clients made for a pleasant stay.

How likely would you be to recommend Bishopsteignton House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Care Home Idol 2016

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