Dunmore Residential Home, Newton Abbot, Devon
Dunmore Residential Home, Newton Abbot, Devon
Dunmore Residential Home, Newton Abbot, Devon

Dunmore Residential Home is a ‘boutique’ care home for those who prefer a more personal and cosy atmosphere.

Located in the Teignbridge area, the home has panoramic views stretching across the local town of Newton Abbot and the surrounding countryside.

Compassionate staff at Dunmore provide a high level of care, offering residential care, respite, day care and dementia care.

Most of the bedrooms have glorious views of the valley, have en-suite facilities and are bright and airy. A conservatory, dining room and two communal lounges also offer breathtaking views over the valley.

An activities co-ordinator organises daily entertainment or activities for residents to take part in, which vary from reminiscence sessions, quizzes and bingo, to ‘Pets As Therapy’ sessions and entertainment. The home also organises regular outings to the town and local garden centres.

The kitchen team provide residents with delicious, wholesome and nutritious food, and adapt meals to suit individual needs and preferences.

Group: West Bank Residential Homes Ltd

Person in charge: Fiona Snow (Manager)

Local Authority / Social Services: Devon County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 28 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 28

Rooms with ensuite WC: 28

Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Dunmore Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 08 Nov 2017

Brand New Rooms just completed. Please contact us for more information

Reviews

8.1 Dunmore Residential Home has a Review Score of 8.1 (8.054)

The Review Score of 8.1 (maximum of 10) for Dunmore Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Dunmore Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.875 for Dunmore Residential Home is calculated as follows: ( (21 Excellents x 5) + (3 Goods x 4) ) ÷ 24 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.179 Points relating to the number of positive Reviews for Dunmore Residential Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.6 Target = 0.179

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Dunmore Residential Home?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Dunmore Residential Home

  • Daughter of Resident/Service User
    1
  • Wife of Resident/Service User
    1

My experience of this care home is 100% positive. The staff are amazing. The care is unfailingly good.
I was able to go in and out whenever I wanted - which was very often!
I felt very confident that my husband was getting the best care possible, from people who really did seem to care about the residents.
The food was good and well presented.
What more can I say - except that the views are breathtaking!

How likely would you be to recommend Dunmore Residential Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum, unfortunately, came to a point she couldn't be on her own, so we had to find a new home for her. We were so lucky that Dunmore Residential Home was available and since mum went in May she has totally relaxed. She knows people are there to help and care for her. The staff are wonderful and very kind. Her care is second to none. I know when I go home she is safe and well looked after. Thank you to all at Dunmore.

How likely would you be to recommend Dunmore Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submit a Review for Dunmore Residential Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Dunmore Residential Home

Job Vacancies

Staff Profiles

Fiona

Fiona Snow

Job Title: Registered Manager

Description:

Fiona has been working at Dunmore for 28 years and has gained qualifications in HNC in care management and Higher National Certificate. Fiona is an NVQ Assessor which enables her to help staff with their NVQ training in house. Fiona lives round the corner in Newton Abbot, with her husband, her dog Millie and she also has two children and a granddaughter. Her hobbies include spending time with her family and friends and travelling the world.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Dunmore Residential Home