Brimley Lane, Bovey Tracey, Newton Abbot TQ13 9JS
Group: Avens Care Homes Ltd
Person in charge: Abbie Keoth (Manager)
Local Authority / Social Services: Devon County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 48 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's
Single Rooms: 48
Rooms with ensuite WC: 40
Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Prestbury Court Residential Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Prestbury Court Residential Home has a Review Score of 2.1 (2.083)
The Review Score of 2.1 (maximum of 10) for Prestbury Court Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 2.1 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Prestbury Court Residential Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 2.083 for Prestbury Court Residential Home is calculated as follows: ( (6 Satisfactorys x 3) + (1 Poors x 2) + (5 Very Poors x 1) ) ÷ 12 Ratings = 2.083
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Prestbury Court Residential Home is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 0 Reviews ÷ 9.6 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Moira S (Daughter of Resident) on Wednesday 9 August 2017. Relates to July 2017.
My 90-year-old mother is terrified after being in this home for three months, we have found her without a bra and pants/pads on several occasions. It really is not fit for purpose. I have found her very upset and depressed, the manager just talk's over you, clearly not stating the truth, blaming agency staff!
My mother was wanting to die, but after moving her out of here she perked up in her new home and l hope she can be treated with dignity in her final year's as she certainly had no dignity at Prestbury Court.
How likely would you be to recommend Prestbury Court Residential Home? Extremely Unlikely
Overall Standard: Very Poor
Care / Support: Very Poor
Treated with Dignity: Very Poor
Food & Drink: Satisfactory
Management: Very Poor
Safety / Security: Satisfactory
Value for Money: Very Poor
There are currently no awards/recognitions posted yet for Prestbury Court Residential Home
There are currently no Care Home Idol entrants who have performed at Prestbury Court Residential Home