Beechmount

Thank you!

My mum has been a resident of Beechmount for about 18 months and has always received good care. The staff are always available and caring. She seems happy and always joins in with the activities. Overall we find the home and staff suits mums needs very well.

Everyone at Beechmount have always been exceptionally caring and helpful. My father has felt happy and comfortable there from day one. I know he's safe and well. It is a great comfort to me to know that he is warm, clean, well fed and looked after.

Generally I think the care provided to my mother at Beechmount is very good. She is in the advanced stages of dementia and her health and cognition are now very poor. She is kept warm and the staff get her up in the morning and put her in her chair. Unfortunately, she is past the stage of being able to benefit from joining the other residents but she does spend a lot of hours alone in her room although I don't think that she'd probably benefit from more time being spent with her as she doesn't seem to recognise anyone and has no meaningful speech. It's difficult to know whether more interaction would be of any use. Sometimes she and her surroundings (her chair, the carpet) seem a bit messy and grubby but again this is tricky for the staff to manage given her lack of cognition and control.

Doing more activities for the residents which have increased for past 2 months. Majority of staff friendly and helpful. residents seem to enjoy the food that they are given and are given a choice of what they would like on the day.

There are activities and entertainment for the residents and visitors are welcome to participate.

She is cheeky to them and can be challenging but they genuinely love her which for a family is lovely to hear

Mum was already in Beechmount, the manager held a room for dad so they could be together. Sadly, dad's health went downhill very quickly as he had congestive heart failure, within a few weeks of him being in Beechmount, the doctor said he only had a couple of weeks to live. He was soon in bed 100% of the time, we stayed with him. We were all treated with compassion and respect throughout. Drinks and food were constantly being brought up to us. All the staff were so kind, going above the expected standards, coming to chat and becoming friends with us in a difficult situation. Dad was so at peace with everyone, he was arranging for me to organise a coach to take the staff to Ireland on holiday. This gave him a great deal of pleasure in his last days as dad said "They have done so much for us all, it would be good to do something nice in return". Dad didn't know he was dying, he kept saying "I hope we can go, it will be such fun".

Mum still resides there and whether it's sadness, confusion, tidying or just moments in need of a smile and a hug, love and respect are abundant amongst the staff in Beechmount Care Home. My wife and I are incredibly grateful for them.

The staff really are all angels without wings and work so very hard.

Beechmount is a really lovely home and has been a great comfort to our family during a very difficult time. The manager has created a real family atmosphere and together with her team of exceptional carers, cooks, cleaners and admin staff, has made very challenging situations bearable. The meals are frequent and generous and cater beautifully to the tastes of the elderly with lots of sweet treats and endless teas and coffees and biscuits. Their kindness to the residents also extends to family members who have been welcomed at all times with such warmth and friendliness.

Everyone is clean and fresh, and the home smells of good cooking. If my husband can't be with me at home, then this is a good substitute.

My wife became a resident of Beechmont has been in there for the past two years plus. From the very beginning she was made to feel safe and secure. All the staff have treated her with the greatest respect. Always clean clothes and looking comfortable. All meals provided, all top quality and regular attention given. The internal decoration of Beechmont has been completed. Always spotless maintaining a first class standard of cleanliness. Warm and comfortable. Recreation; eg. singing, games, drawing etc is exceptional

Excellent care taken of my friend, she is very well looked after. Her need always comes first. As a family, we are so happy to know she is well cared for, happy, safe and treated with dignity and respect.

This year has been difficult with COVID19 a part of our lives but all the staff at Beechmount have done an amazing job of keeping residents as safe as possible.

This is a family setting which has been thoughtfully put together for the best quality of life and care of the residents. I would definitely recommend this care home to others who want the best care for their relatives. Many thanks and love to all.

I like the food. I like the staff, everyone. I am very happy here. I liked it since I came here.

Beechmount is an absolutely incredible care home, I cannot fault them what so ever. The way they looked after my Grandpa made him feel so welcome at one of the hardest times in his life, the way they listened to his every need made him feel happy and safe right until the very end. I cannot thank the staff enough especially your manager he is the most hardworking organised person I know my Grandpa loved him, and because of that Beechmount is like a family to me to the point we are moving my Grandma there.

Beechmount is the best care home I have come across and I've seen quite a few in the Torbay area. Beechmount looked after my precious Dad until he passed away. He was always treated amazingly, everybody loved him, and the staff especially the manager spent a lot of time talking to him and making him feel welcome. My Dad was very happy here, so much so I am moving my Mum in soon as she is unhappy in her home. I know she will love it here.

My brother went into Beechmount in July 2019. I feel he is very well cared for and nothing is too much trouble. All of the staff are friendly and caring and I feel very happy that my brother is in good hands. He seems very happy and relaxed.