Beechmount

Rousdown Road, Chelston, Torquay TQ2 6PB
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9.5 18 Reviews
  • Beechmount, Torquay
Beechmount is a residential home situated in Chelston, a pleasant residential area of Torquay in the county of Devon, which is housed in an elegant period building.

There is a friendly and caring team on hand to provide care 24-hours a day assisting with all everyday needs and tasks. Each individual has a person-centred care plan allowing for choice and flexibility meaning you can spend your days as you wish encouraging independence.

Beechmount provides residential care and care for those who are living with dementia. Offering permanent placements and shorter respite breaks there is flexibility for your situation. A shorter respite break is ideal for those who require some TLC or might have family members going on holiday. This is also a great way of sampling what Beechmount has to offer prior to making any hard and daunting decisions when it comes to moving into a care home.

The detached Victorian Villa provides spacious and homely communal rooms with a large landscaped sensory garden feeling very much like a Country House. All bedrooms are fully furnished, complete with a television and many rooms have en-suite facilities.

The chef understands how important meal times are, which is why they talk to each individual regarding food preferences and menu choices. There is a varied and nutritious menu appealing to all taste buds and nutritional needs. Activities and life at Beechmount is paramount, the team offers a varied activity and events programme suitable to all personalities and preferences.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1050 – £1150
  • Self-Funded Residential Dementia Care: £1050 – £1150
  • RESPITE Self-Funded Residential Care: £1050 – £1150
  • RESPITE Self-Funded Residential Dementia Care: £1050 – £1150

These prices are only a guideline, please contact Beechmount to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Charlie Knight (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (22)

Visiting

  • Beechmount welcomes both indoor and outdoor visiting, with no restrictions

Parking

  • On site car park available, which leads to entrance porch

Beechmount Reviews (18)

9.5

Beechmount has a Review Score of 9.5 (9.537) out of 10, based on 8 reviews in the last 2 years.
Over all time Beechmount has 18 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Beechmount
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Review from Donna Y (Daughter of Resident) published on 14 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in this care home for 5 weeks after a fall at home and hospital admission.
She was always adamant that she did not want to go into a care home !
The first week she was unsure, BUT these last 3 weeks she settled and is very content
All her personal needs are met
She is receiving
hot meals & snacks throughout the day
The staff are fantastic!
She is cheeky to them and can be challenging but they genuinely love her which for a family is lovely to hear
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Review from Pauline C (Daughter of Resident) published on 28 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was in hospital and needed to go into respite care placement.
Mum was already in Beechmount, the manager held a room for dad so they could be together. Sadly, dad's health went downhill very quickly as he had congestive heart failure, within a few weeks of him being in Beechmount, the doctor
said he only had a couple of weeks to live. He was soon in bed 100% of the time, we stayed with him. We were all treated with compassion and respect throughout. Drinks and food were constantly being brought up to us. All the staff were so kind, going above the expected standards, coming to chat and becoming friends with us in a difficult situation. Dad was so at peace with everyone, he was arranging for me to organise a coach to take the staff to Ireland on holiday. This gave him a great deal of pleasure in his last days as dad said "They have done so much for us all, it would be good to do something nice in return". Dad didn't know he was dying, he kept saying "I hope we can go, it will be such fun".
Reply from Charlie Knight, Manager at Beechmount

Thank you for your lovely review, I will be sure to express your kind words and appreciation to all of our team.

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Review from Rufus C (Son-in-law of Resident) published on 28 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
First, I have to say that writing a review for Beechmount is akin to writing a review about a family member because, in effect, they have become an extension of family and we are all in this together.
Mum's (mother-in-law actually) dementia became acute enough that the council determined she was a
risk to Dad (father-in-law actually). Beechmount took Mum in, dispelling her fears and often confused anxieties with loving assurance.
When Dad's (father-in-law actually) health rapidly deteriorated to the point of needing care, Beechmont graciously made room for him. And whilst he needed to stay in a separate room (due to Mum's complications) Beechmount's staff made his last days incredibly positive and when he passed away, much like family, we all felt his loss.
Mum still resides there and whether it's sadness, confusion, tidying or just moments in need of a smile and a hug, love and respect are abundant amongst the staff in Beechmount Care Home. My wife and I are incredibly grateful for them.
Reply from Charlie Knight, Manager at Beechmount

Thank you for your kind words and feedback, I will express your appreciation on to all of our team.

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Review from Jen P (Sister of Resident) published on 17 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been at Beechmount Care Home for over three years, I can honestly say it is the best care home and he is so very well cared for, I can tell he is so happy there.
All of the staff are so friendly and helpful and nothing is too much trouble, they really do go above and beyond their duties
and are like an extended part of the family.
I have recommended this home to friends and they are very happy too.
I can honestly say there is nothing that I would change, it is the most happy place and I can see all the residents that live there are happy and cared for when I visit my brother.
The staff really are all angels without wings and work so very hard.
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Review from Lesley F (Wife of Resident) published on 7 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beechmount is a really lovely home and has been a great comfort to our family during a very difficult time. The manager has created a real family atmosphere and together with her team of exceptional carers, cooks, cleaners and admin staff, has made very challenging situations bearable. The meals are
frequent and generous and cater beautifully to the tastes of the elderly with lots of sweet treats and endless teas and coffees and biscuits. Their kindness to the residents also extends to family members who have been welcomed at all times with such warmth and friendliness.
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Review from John P (Husband of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Taking into consideration, my visits to other care homes where my relatives were in care. I find that Beechmount reaches all the necessary standards.
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Review from W M (Wife of Resident) published on 6 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beechmount is a warm, friendly home where all the staff work over for all the residents, take time to talk to them and make sure they are warm and fed.
Everyone is clean and fresh, and the home smells of good cooking. If my husband can't be with me at home, then this is a good substitute.
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Review from Stanley B (Husband of Resident) published on 31 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife became a resident of Beechmont has been in there for the past two years plus. From the very beginning she was made to feel safe and secure. All the staff have treated her with the greatest respect. Always clean clothes and looking comfortable. All meals provided, all top quality and regular
attention given. The internal decoration of Beechmont has been completed. Always spotless maintaining a first class standard of cleanliness. Warm and comfortable. Recreation; eg. singing, games, drawing etc is exceptional
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Review from Chris B (Friend of Resident) published on 26 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent care taken of my friend, she is very well looked after. Her need always comes first. As a family, we are so happy to know she is well cared for, happy, safe and treated with dignity and respect.
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Review from Lynn N (Daughter of Resident) published on 16 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is well supported and very happy with the care she receives. She talks about how lovely the staff are and how they make her laugh.
This year has been difficult with COVID19 a part of our lives but all the staff at Beechmount have done an amazing job of keeping residents as safe as possible.
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Review from J C (Daughter of Resident) published on 14 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home has put our minds at rest because of having to put our mum into care.
This is a family setting which has been thoughtfully put together for the best quality of life and care of the residents. I would definitely recommend this care home to others who want the best care for their relatives.
Many thanks and love to all.
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Review from J T (Resident) published on 5 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like the food. I like the staff, everyone. I am very happy here. I liked it since I came here.
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Review from Chantelle S (Granddaughter of Resident) published on 20 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beechmount is an absolutely incredible care home, I cannot fault them what so ever. The way they looked after my Grandpa made him feel so welcome at one of the hardest times in his life, the way they listened to his every need made him feel happy and safe right until the very end. I cannot thank the
staff enough especially your manager he is the most hardworking organised person I know my Grandpa loved him, and because of that Beechmount is like a family to me to the point we are moving my Grandma there.
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Review from Gillian S (Daughter of Resident) published on 20 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beechmount is the best care home I have come across and I've seen quite a few in the Torbay area. Beechmount looked after my precious Dad until he passed away. He was always treated amazingly, everybody loved him, and the staff especially the manager spent a lot of time talking to him and making him
feel welcome. My Dad was very happy here, so much so I am moving my Mum in soon as she is unhappy in her home. I know she will love it here.
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Review from J P (Sister of Resident) published on 31 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother went into Beechmount in July 2019. I feel he is very well cared for and nothing is too much trouble. All of the staff are friendly and caring and I feel very happy that my brother is in good hands. He seems very happy and relaxed.
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Review from C H (Daughter of Resident) published on 3 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother is very happy and contented which she wasn't before hard when living at home. She likes the activities and carers. She is also happy with her room.
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Review from Janet T (Daughter of Resident) published on 11 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During the initial visit to Beechmount, the manager emphasised that it was the residents home and visitors were welcome at any time. Families, including children and pets, were there. Laughter came from residents, visitors and staff. We chose Beechmount for our mother. The management at Beechmount is
professional with high standards and expectations of the staff who receive regular training. The residents are treated with respect and their dignity is preserved. Residents are involved in making choices, wherever possible. There are opportunities throughout the day and night, if necessary, for residents to eat or drink. So important when people forget or lose interest in food and drink. All of the staff are caring and loving, giving reassurance to residents who are stressed or upset. Beechmount is a happy place where there is often laughter. When our mother was nearing the end of her life, all staff were so kind and loving, making her as comfortable as possible, returning frequently to see if her needs had changed. They took care of us too, both day and night. I cannot praise them enough for all of their kindness. It was such a good decision when we chose Beechmount.
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Review from S D (Daughter of Resident) published on 31 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mum had been a resident at Beechmount for about 20 months before she passed away on 26th July 2018. She had frontal temporal lobe dementia and the staff worked hard to meet her ever-changing needs, often challenging needs. The staff showed care and patience. It was very homely and had a lovely family
feel. The manager was switched on to staff and residents and was lovely and understanding - always ready for a chat. They all cared for my Mum right to the end.
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Current Review Score: 9.5 (9.537)

Overview of Review Score

The Review Score of 9.5 (9.537) out of 10 for Beechmount is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.737 for Beechmount is calculated as follows: ( (74 Excellents x 5) + (17 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 95 Ratings = 4.737
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Beechmount is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (20)

Charlie

Charlie Knight

Job Title: Registered Manager Joined: 2018

Hello, my name is Charlie and I am the registered manager at Beechmount. I have been in social care for 14 years, and I am passionate about providing good quality care. Here at Beechmount, we are compassionate, dedicated and have a long-standing staff team. Enabling us to have good working relationships, enabling our residents to feel safe and supported, and most importantly, they are happy in their own home.

Lovely

Lovely Magee

Job Title: Team Leader Joined: 2021

Hello, My name is Lovely, and I am a Team Leader here at Beechmount. I have been part of the team for over 4 years now, and I have thoroughly enjoyed my role. I am passionate in caring for the elderly and with gaining knowledge through experience I continue developing my skills. Beechmount is a friendly environment and we share the same goals of providing good quality care for the people we support.

Emily

Emily Jarvis

Job Title: Team Leader

Hello, I'm Emily and I'm a Team Leader at Beech Mount.

Natalie

Natalie Head

Job Title: Head Chef and Admin Joined: 2020

Hello, I'm Natalie and I'm the head Chef at Beechmount, I have been here since 2020. I am passionate about good food and diet. I also do a part time Admin role at Beechmount, and I enjoy being apart of the team. More recently I am Beechmount's green champion and will be driving forward the improving resource efficiency and environmental performance of our organisation.

Anita

Anita Sandford

Job Title: Chef

Hello, I'm Anita, one of the Chef's at Beech Mount.

Mark

Mark Knight

Job Title: Maintenance persons Joined: 2023

I am the maintenance person for Beechmount and have been here since 2023. I have had a varied working background since leaving school. I'm a hands-on person, and I enjoy having varied jobs to do around the home and gardens. I often find myself having a natter with the people we support and like hearing their life stories.

Linu

Linu Jose

Job Title: Health Care Assistant Joined: 2021

I'm Linu, and I have been at Beechmount since 2022. I love my job here at Beechmount. Beechmount is a small, cosy home where the residents are the centre of. We pride ourselves on providing good quality care.

Darren

Darren Bellingham

Job Title: Health care assistant Joined: 2022

Hi, I'm Darren, I joined the team in 2022, I enjoy working with the staff team assisting the people we support with all aspects of their daily living and good wellbeing.

Marius

Marius Barte

Job Title: Health care assistant Joined: 2017

Hi, I'm Marius, I joined the team in 2017, I enjoy my role at Beechmount helping people with their daily living.

Rita

Rita Jeanes

Job Title: Health care assistant Joined: 2022

Hi, I'm Rita, I joined the Beechmount team in 2022, Beechmount has a homely feel. I enjoy being a part of the people we supports daily living and a part of the team.

David

David Maddern

Job Title: Health Care Assistant Joined: 2022

Hi, I'm David. I joined the team in 2022. I have always had a care background, and I enjoy and continue to help others with their daily living and wellbeing. I use my vast experience to enable the residents I look after to have the best quality of life.

Carla

Carla Fawkes

Job Title: Health care assistant Joined: 2024

Hi, I'm Carla, I joined the team in 2024. I came into care as a new career challenge and change. I find my role very rewarding and enjoy assisting the people we support with their daily living.

Sheena

Sheena Jacon

Job Title: Night care assistant Joined: 2022

Hi, I'm Sheena, I joined the team in 2022, I enjoy spending time with the people we support and helping them to be as comfortable as possible. I also enjoy being part of the team here as everyone works together to be a homely, happy place

Grace

Grace Baby

Job Title: Night care assistant Joined: 2022

Hi, I'm Grace I have been at Beechmount since 2022, I enjoy assisting the people we support with their daily living. I find my role here very rewarding

David

David Davis-James

Job Title: Night care assistant Joined: 2023

Hello, I'm David. I have been part of the team from 2023, I enjoy my role as it is a rewarding and I like spending time with the people we support assisting them with their daily living.

Tammy

Tammy Davis

Job Title: Night care assistant Joined: 2022

Hi, I'm Tammy, I have been a part of the Beechmount team since 2022. I have enjoyed many roles within the team including domestic, days and now nights. I find Beechmount is a homely environment and enjoy being a part of the team supporting people we look after how they like to be.

Tammy

Tammy Davis

Job Title: Night care assistant Joined: 2022

Hi, I'm Tammy, I have been a part of the Beechmount team since 2022. I have enjoyed many roles within the team including domestic, days and now nights. I find Beechmount is a homely environment and enjoy being a part of the team supporting people we look after how they like to be.

Claire

Claire Rogers

Job Title: Domestic Joined: 2006

Hi, I'm Claire and I've been a domestic at Beechmount since 2006, I enjoy my role and I have pride and satisfaction in what I do.

Lucy

Lucy Davis

Job Title: Domestic Joined: 2017

Hi, I'm Lucy and I'm a domestic at Beechmount, I have been part of the team since 2017. I enjoy my role and find my role most satisfying. I like spending time with the people we support and often join in with activates in the home.

Hollie

Hollie Darke

Job Title: Domestic Joined: 2024

Hi, I'm Hollie and I'm the newest member of the Beechmount team, I started here in late 2024. I am thoroughly enjoying my role as a domestic.

Frequently Asked Questions about Beechmount

What types of Care is Beechmount registered for?

Older Person Care, Dementia, Learning Disability / Autism & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Beechmount have?

There are 22 Single Rooms.

What are the Facilities & Services at Beechmount?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Beechmount to the centre of Torquay?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Beechmount to verify any information. View our terms and conditions. Beechmount has an Enhanced Service - more info.