7/9 The Riviera, Paignton TQ4 5EX
Levanto provides a homely environment for 24-hour personal care and skilled nursing, ideally situated to support an active and independent lifestyle with access to community amenities.
A highly-trained team are also qualified in the practice of dementia care, helped by a high staff to resident ratio.
In support of an active lifestyle, many interests and forms of entertainment are incorporated into the itinerary, such as music and movement classes and animal therapy.
Owner: Mr & Mrs A Cousins
Person in charge: Marion Cousins (Owner/Manager)
Local Authority / Social Services: Torbay Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 20 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Languages Spoken by Staff (other than English): Spanish; Castilian, French, Italian
Single Rooms: 14
Shared Rooms: 3
Rooms with ensuite WC: 7
Weekly Charges Guide: Personal Care Single £385 – £420 , Personal Care Shared (per person) £385 – £420 (These prices are only a guideline, please contact Levanto to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Levanto: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Levanto has a Review Score of 8 (8.000)
The Review Score of 8 (maximum of 10) for Levanto is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Levanto in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.75 for Levanto is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.25 Points relating to the number of positive Reviews for Levanto is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 1 Reviews ÷ 4 Target = 0.250
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Kathryn J (Wife of Resident) on Thursday 2 February 2017. Relates to December 2016.
My husband entered Levants in July 2014 with advanced Alzheimers. He was unable to walk or converse apart from a few words for the last 2 years.
The love and care he has received has been second to none and he remained in a happy, contented bubble during this time. I visited every day, feeding him for the last 12 months once a day due to some swallowing difficulties and staff became like a second family. He went into end of life care in December 2016 and their care was first class. He passed away peacefully in early January 2017
How likely would you be to recommend Levanto? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
Marion Cousins, Proprietor at Levanto responded to this review on 03 Feb 2017:
Thanks for your kind remarks Kathryn.