Bimport, Shaftesbury SP7 8AX
Castle Hill House provides care provision that is designed in the best interests of each resident, offering private en-suite rooms and a friendly team of skilled professionals.
Anyone can become a residents, with the home belonging to a not-for-profit local charity. Secure interiors are organised to suit homeliness and flexibility, with call systems in place so carers can always be contacted.
Lovingly adapted to modern nursing care demands, Castle Hill is a pleasant place for loved ones to visit and place their trust and confidence.
Group: Cedars Castlehill
Person in charge: April King (Registered Manager)
Local Authority / Social Services: Dorset County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 30 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's • Challenging Behaviour • Parkinson's Disease • Stroke • Visual Impairment
Admission Information: Ages 65+.
Single Rooms: 28
Shared Rooms: 1
Rooms with ensuite WC: 16
Weekly Charges Guide: Personal Care Single from £775 , Personal Care Shared (per person) from £775 (These prices are only a guideline, please contact Castle Hill House to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Castle Hill House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Castle Hill House has a Review Score of 8 (8.000)
The Review Score of 8 (maximum of 10) for Castle Hill House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Castle Hill House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.833 for Castle Hill House is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.167 Points relating to the number of positive Reviews for Castle Hill House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6 Target = 0.167
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Castle Hill House?
Reviewer Connection to Castle Hill House
Review submitted from a Website Submission by Denise R (Daughter of Resident) on Wednesday 25 January 2017. Relates to June 2016.
After a respite break at Castle Hill, we felt confident that this was the right permanent home for Dad as his dementia became more advanced.
Castle Hill is safe, homely and friendly and the staff are always welcoming. Meals are freshly-cooked and varied, there are plenty of activities for residents and a secure, specially-designed garden. Dad also enjoyed his trips out, whether into town by wheelchair or further afield by minibus. The carers are dedicated, well-trained and friendly and with Castle Hill being a small home, they are able to get to know each resident and their needs well.
During Dad's final days and nights, I saw a great deal more of life at Castle Hill. The staff went out of their way to make Dad comfortable and support us aswell. We witnessed the kindness and care given to other residents both day and night and the hard work of the behind-the-scenes staff.
Again, we send our thanks to all at Castle Hill for their support and the excellent care given to my dad.
How likely would you be to recommend Castle Hill House? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Castle Hill House