Drayton House

50 West Allington, Bridport DT6 5BH

Owner: Andrea Quirk

Person in charge: Andrea Quirk (Manager)

Local Authority / Social Services: Dorset County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 19 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 13

Shared Rooms: 3

Rooms with ensuite WC: 7

Weekly Charges Guide: Personal Care Single £750 – £850 , Personal Care Shared (per person) £700 – £700 (These prices are only a guideline, please contact Drayton House to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Drayton House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 6.4 (maximum of 10) for Drayton House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Drayton House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.792 for Drayton House is calculated as follows: ( (19 Excellents x 5) + (5 Goods x 4) ) ÷ 24 Ratings = 4.792

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.632 Points relating to the number of positive Reviews for Drayton House is based on 1 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 = 3 then divided by 2 = 1.500

    2. Target of 3.8 positive Reviews (19 registered maximum number of service users ÷ 5). 1 Reviews ÷ 3.8 Target = 0.263 , then divided by 2 = 0.132

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

6.4 Drayton House has a Review Score of 6.4 (6.424) from 2 Reviews


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Drayton House?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Drayton House

  • Daughter of Resident/Service User
    1
  • Partner of Resident/Service User
    1

My Mother has been a resident here for a year. Mum's needs are always met. She is very well cared for. Her choices are sought and acted upon and much care is taken to ensure her dignity is protected. The staff are very caring, knowledgeable, friendly, good humoured and go that 'extra mile'. Many activities are arranged for the residents to partake in if they wish, however, if she decides not to partake her choice is always respected. Due to the skills of the manager and staff skilfully managing what are extremely complicated logistics of taking a group of elderly residents out for the day, we were all recently able to enjoy a very memorable day out. I regularly visit Mum at various times during the day and evening and I am always welcomed by the staff, often staying for a meal. Food is freshly prepared and a choice is offered. The Manager and her staff are very approachable. The atmosphere is very 'homely' and Mum is safe and well cared for at all times...

How likely would you be to recommend Drayton House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

Andrea H Quirk, Proprietor/Manager at Drayton House responded to this review on 15 Dec 2016:

Thank you for you kind comments. It is always helpful to receive feedback so that we can evaluate/improve our service delivery. We strive to provide a warm, homely, safe environment for our residents where they can realise their full potential and enjoy a good quality of life. Activities within the home and trips out of the home ensure that residents are provided with social interaction as well as interesting and stimulating activities. We are happy that residents relatives join in with the life of the Home and contribute to our resident's well-being.
Andrea H Quirk - Proprietor

Excellent home, nothing is too much trouble. Kind, caring staff. The staff go out of their way to help others and are always pleasant and polite. The residents were always dressed nice and in clean clothes. I saw the meals when I was visiting and they looked lovely and delicious. My loved one had an enjoyable stay at Drayton House, they enjoyed the varied activities and especially seeing the pet budgie.

How likely would you be to recommend Drayton House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

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