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Richmondwood

19 Richmond Park Avenue, Queens Park, Bournemouth, Dorset BH8 9DL
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Richmondwood, Bournemouth
Richmondwood, Bournemouth
Richmondwood, Bournemouth

Richmondwood is a Bournemouth care home that offers a pleasant and scenic location, where skilled professionals carry out quality elderly care provision while remaining versatile towards residents' lifestyles and personal freedoms.

Carers have shown good success in maintaining a homely atmosphere in which residents feel respected, without compromising on the efficiency of daily care practices.

The home is ideal for wheelchair users and has its own activities programme.

Care Provided by Richmondwood

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 22 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,340 - £1,710£1,340 - £1,710
Residential Dementia Care£1,340 - £1,710£1,340 - £1,710

Contact Richmondwood to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Richmondwood Ltd
  • Private Owned

Person in charge

  • George Smee (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (22)
  • Single Rooms with ensuite Wet Room (5)

Parking

  • Plenty of parking on site.

Richmondwood Reviews (44)

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9.7

Richmondwood has a Review Score of 9.7 (9.672) out of 10, based on 9 reviews in the last 2 years. Over all time Richmondwood has 44 reviews.

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Showing 44 reviews matching selected criteria
Review from D W (Son of Resident) published on 18 December 2025 Submitted via Website
Overall Experience

Richmondwood have delivered a wonderful experience at each stage of our care home journey. From the professional and comprehensive initial viewing to the 24-hour care and support provided day-to-day to residents, we have truly been given peace of mind that our loved one is in safe hands. Facilities are excellent and the care home is well run and managed by qualified, competent, and friendly caring staff. All aspects of essential care and beyond are handled effectively, with very timely communication and updates provided to family members. We couldn't be happier with the role Richmondwood are delivering at this challenging stage for us as a family.

Reply from Holly Glazer, Business Manager at Richmondwood

Thank you for your kind and thoughtful review. We're so pleased to know our team has provided reassurance, excellent care, and clear communication during this important time. Your feedback means a great deal to us and will be shared with our staff. Thank you for trusting Richmondwood.

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Review from Gabby B (Niece of Resident) published on 10 December 2025 Submitted via Website
Overall Experience

My Aunt has been very well cared for at The Richmondwood Care home. She has been there for many years. Her room is always warm. She is always clean and tidy. Well fed and plenty of drinks offered keeping her hydrated. I am kept well informed. Staff are always extremely friendly when I visit my Aunt. I would recommend this place to anyone. I would certainly consider it for mum when the time comes for her care needs.

Reply from Holly Glazer, Business Manager at Richmondwood
Thank you for your lovely words, we are really grateful for your thoughtful review.

Holly

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Review from Sarah D (Daughter of Resident) published on 10 December 2025 Submitted via Website
Overall Experience

My mother has been living at Richmond wood Care Home in Queens Park Bournemouth for over 2 years . She is very happy there and her care has been excellent. She has Alzheimer's and is frail and the home have been very responsive to her needs. The staff always alert me if they have any concerns and are quick to get medical help for her when needed. They have a great team of care workers who are very kind, caring and hard working but are also good fun . The monthly calendar of events for the residents are always good and the team go out of their way to include everyone. The physical environment of the home is well looked after as well, you can see that everyone takes great pride in their work. My mum always seems happy and is doing well thanks to their care.

Reply from Holly Glazer, Business Manager at Richmondwood
Thank you so much for your review Sarah.
We truly appreciate your lovely feedback, it means a lot to our team.

Holly

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Review from Judy H (Daughter of Resident) published on 18 June 2025 Submitted via Website
Overall Experience
Visited mum this weekend and had a lovely time with her at the care home , everyone was friendly and there was a loving caring atmosphere at all times . Stayed for a delicious lunch with mum and they laid the table for us beautifully, we even had swan shape serviettes !! They couldn't do enough for us .
Whilst having my meal I noticed how the staff treated the residents with kindness and respect .. it brought a tear to my eye to witness such humanity .

Thankyou Richmondwood House .

Reply from George Smee, Manager at Richmondwood

Thank you so much for your kind and heartfelt review. Your words truly mean a great deal to all of us here. We're deeply touched by your praise and so grateful that you took the time to share your experience.It's incredibly rewarding to know that the care and support we strive to provide each day...  

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Review from Catherine M (Sister-in-law of Resident) published on 24 September 2024 Submitted via Postal Card
Overall Experience

I visit this person at least once a week. When I see him, he is always clean and well-kept. The staff do everything for him. Lovely food and such a warm atmosphere, he seems to be very happy there. 5-star treatment.

Reply from Holly Glazer, Business Manager at Richmondwood

Thank you so much for your review. I will pass your words on to the team.

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Review from T J (Resident / Service User) published on 6 September 2024 Submitted via Postal Card
Overall Experience

I am very happy I am here.

Reply from Holly Glazer, Business Manager at Richmondwood

Thank you for your review. We're so pleased you're happy.

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Review from Theresa J (Wife of Resident) published on 6 September 2024 Submitted via Postal Card
Overall Experience

My husband has dementia. It was taken out of my hands that he went into a care home and I am so pleased he is in this one. It is such a lovely place and the staff are just wonderful, very caring, friendly and happy, nothing is too much trouble.

Reply from Holly Glazer, Business Manager at Richmondwood

Thank you so much for your review Theresa, we really appreciate it.

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Review from S S (Brother of Resident) published on 29 August 2024 Submitted via Website
Overall Experience

My family friend feels safe and his needs are always met. He gets the best experience and feels valued. The staff are amazing and professional. Thank you Richmondwood for putting a smile on resident's faces. Keep up with the good work.

Reply from George Smee, Manager at Richmondwood

Thank you so much for your kind words. We are all passionate about what we do and giving our residents the very best. I am so pleased that it is recognised.

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Review from T D (Friend of Resident) published on 29 August 2024 Submitted via Website
Overall Experience

Amazing care home filled with love and care. The staff are wonderful and take such good care of every single resident each day. The activities are very inclusive and allow excitement and fun for the residents.

Reply from George Smee, Manager at Richmondwood

Thank you so much. Your kind words mean so much. Thanks for all you do to support the staff and residents. It is so appreciated.

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Review from Lesley W (Daughter of Resident) published on 22 November 2023 Submitted via Website
Overall Experience

My dad was fast tracked by the hospital for palliative care. The NHS/Social services team couldn't find anywhere suitable and, thank goodness I found Richmondwood. From the first phone call to the last visit, we felt so supported by the staff. The care my Dad got was exemplary, and the relationships he and the staff formed gave us such peace of mind. It was a tough seven months and I can't imagine having done it without the support of the care team. A care team is the best description I could give from the manager to the cleaner, everyone plays their part and we felt part of the Richmondwood family. Their social media page shows the range of amazing activities that are on offer for all abilities.

Reply from Holly Glazer, Business Manager at Richmondwood

Thank you so much for this lovely review, I have shared it with the team to remind them how wonderful they are.

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Review from L L (Daughter of Resident) published on 1 November 2023 Submitted via Website
Overall Experience
I can only praise this establishment. Administrative efficiency. Prompt and sympathetic response to queries and needs. Staff warm, friendly and sincere in their care and involvement.
Since my father has been at Richmondwood I am persuaded that the atmosphere of homeliness and security has served to improve his wellbeing.

Although he is unable to benefit or take part in the activities proposed I have seen what is programmed and find them varied and interesting.

Reply from Holly Glazer, Business Manager at Richmondwood

Thank you for your feedback, we really appreciate it.

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Review from S C (Friend of Resident) published on 25 October 2022 Submitted via Postal Card
Overall Experience

I was so impressed with the overall care my neighbour received. Nothing was too much trouble, such friendly staff. Wonderful surroundings, garden, rooms, view from the room window. Very clean and made visitors very welcome too. Highly recommend.

Reply from Holly Glazer, Business Manager at Richmondwood

Thank you. He is a pleasure to have here with us.

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Review from Issac J (Regular Volunteer) published on 5 September 2022 Submitted via Website
Overall Experience

Be rest assured of excellent service, state of the art facilities, and well trained staff at Richmondwood. A stickler for Covid-19 policies, proper hygiene and CQC compliance. Truly a topnotch rest home that stands out from the crowd.

Reply from Holly Glazer, Business Manager at Richmondwood

Thank you for your review. We really appreciate your kind words.

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Review from L H (Friend of Resident) published on 2 September 2022 Submitted via Website
Overall Experience

Superb standard of compassionate care. This home feels like a home. Yesterday was Tuesday at the proms day, the residents watched the proms together, sang along, laughed at Norman Wisdom falling into a box together all whilst enjoying light refreshments and the company of the marvellous in-house entertainment coordinator. They were all so happy.

Reply from Holly Glazer, Business Manager at Richmondwood

Thank you for your review. We really appreciate your kind words.

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Review from J D (Son of Resident) published on 1 September 2021 Submitted via Website
Overall Experience
My father is staying at Richmondwood for four weeks respite and absolutely loves the staff and the home. The whole team is so friendly, kind and always very helpful. Nothing is ever too much trouble.

The new manager and the home's owners are very friendly, kind and always willing to help with anything. The food is nice and the gardens are simply beautiful. My dad speaks very highly of Richmondwood care home and we will be recommending it to family and friends!

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Review from Martin H (Friend of Resident) published on 13 August 2021 Submitted via Website
Overall Experience

I visit my friend at Richmondwood once a week. He is extremely well looked after and cared for by an excellent team. There are excellent daily activities to keep residents stimulated. The food is very good and the new manager is very helpful. My friend really enjoys living at Richmondwood Care Home.

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Review from Liliana M (Private Carer of Resident) published on 9 July 2021 Submitted via Website
Overall Experience

A lovely person-centred residential home that emphasises the importance of family and good quality of care. Friendly and kind staff and management. Homely environment and beautiful garden. A home from home!

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Review from Gareth J (Son of Resident) published on 16 October 2018 Submitted via Postal Card
Overall Experience
Having seen inside many nursing homes across the UK I think the care and compassion, combined with consideration makes Richmondwood exemplary.
We were lucky that my mother had the opportunity to receive their care in the short time she had.

Well done and thank you.

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Review from Jaqui B (Daughter of Resident) published on 15 October 2018 Submitted via Website
Overall Experience

My father has been a resident at Richmondwood for a few years and considers it to be his home from home. He is so happy, the staff are wonderful, and the food is all freshly prepared every day to provide him with a really healthy and varied diet. The home is always spotless, and the recent refurbishments have been made with the residents' comfort in mind. There are activities most days of some kind, and certainly, my father looks forward to them very much! His favourite room is the conservatory and I usually sit there with him when I visit. I would highly recommend Richmondwood to anyone looking for a homely and relaxed atmosphere, as well as good care and surroundings, for their relative or friend.

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Review from Michelle F (Daughter of Resident) published on 15 October 2018 Submitted via Website
Overall Experience

Lovely and homely. My mother stayed there in respite from the hospital for 5 months. All the staff were very kind and understanding and helped my mother recover enough to be able to go back to her own home. Almost every day there were activities. Meals were homemade. The staff and the management were very accommodating.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 February 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Richmondwood.

Upcoming Events

There are no upcoming events for Richmondwood.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Richmondwood.

Accreditations

There are no accreditations posted yet for Richmondwood.

Meet the Team (4)

George Smee
George SmeeJob Title:Registered ManagerJoined: 2022

George was our Manager for 2 years back in 2006-2008 and has remained close friends with Holly. Since 2008 she has gained a vast amount of training and experience in various health and social care settings and we are thrilled to have her back at the helm.

Sarah Pillinger
Sarah PillingerJob Title:Deputy ManagerJoined: 2011

Sarah (aka Pilli) joined Richmondwood in August 2011 as a Sunday cook and has worked in most of the roles within the home, including Registered Manager. She has completed her Level 3 in Health & Social Care, and is a fountain of knowledge and great support to George and all the staff.

Holly Glazer
Holly GlazerJob Title:Business ManagerJoined: 2008

Holly took over the running of Richmondwood in February 2008. She has completed NVQ 3 & 4 in Health & Social Care and Leadership & Management in Care Award. In January 2020 she became the Business Manager to spend more time on business matters and provide support to the Manager.

Lucy Glazer
Lucy GlazerJob Title:Facilities ManagerJoined: 2011

Lucy joined the family business in 2011 and is responsible for the maintenance of the home and garden.

Frequently Asked Questions about Richmondwood

What types of Care is Richmondwood registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Richmondwood have?

There are 22 Single Rooms.

What are the Facilities & Services at Richmondwood?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Richmondwood to the centre of Bournemouth?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Richmondwood to verify any information. View our terms and conditions. Richmondwood has an Enhanced Service -more info.