Carrington House

Carrington Way, Wincanton BA9 9BE

Carrington House is a homely residence that has been purpose-built for care provision, ideal for living a comfortable and active lifestyle while having the support of skilled and friendly care workers around the clock.

The home offers EasyPC for residents, and Skype to maintain contact with friends and relatives that may not live locally. The home is close to local shops, the library, cafes and Wincanton's local amenities.

All staff receive a full induction and ongoing training, keeping up-to-date with care sector developments.

Group: Somerset Care

Person in charge: Audrey Haywood-Ball (Manager)

Local Authority / Social Services: Somerset County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 44 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 44

Rooms with ensuite WC: 19

Weekly Charges Guide: Personal Care Single £680 – £850 (These prices are only a guideline, please contact Carrington House to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room • Residents Internet Access

Overview of Review Score

The Review Score of 8.1 out of 10 for Carrington House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 6 Reviews over all time.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.214 for Carrington House is calculated as follows: ( (33 Excellents x 5) + (21 Goods x 4) + (14 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 70 Ratings = 4.214

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews; 3.00 points for the first Positive Review, and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. The calculation is the same as above, except the points are divided by 2.

    The 3.84 Points relating to the number of positive Reviews for Carrington House is based on 3 positive Reviews in the last 24 months and is calculated as follows:

    1. 3.00 + 0.25 + 0.25 = 3.5

    2. Target of 8.8 positive Reviews (44 registered maximum number of service users ÷ 5). 3 Reviews ÷ 8.8 Target = 0.341

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.1Carrington House has a Review Score of 8.1 (8.054) out of 10 and an Average Rating of 4.2 out of 5 from 6 Reviews over all time

Average Ratings

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Average Rating:  Average rating  4.5 out of 5

Rooms very comfortable. Staff excellent, willing and helpful. Food good for such an establishment.
Would recommend.

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Average Rating:  Average rating  4.7 out of 5

My mother came here from another care home and decided that she was so happy and felt safe she wanted to stay. She loves all the people who care for her and we are extremely happy with the way in which she is looked after. Her overall wellbeing has improved immensley. I would also like to make a special
mention to the lovely lady in the admin office as she explained to me how the financial process would work, never having done this before. Thank You.

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Average Rating:  Average rating  4.1 out of 5

Overall care of my brother is very good.

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Average Rating:  Average rating  2.9 out of 5

Always short staffed. Two arms for forty residents.

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Average Rating:  Average rating  5 out of 5

I have lauded Carrington House to all who care to listen. My mother had spent almost 2 years there and had changed from a lonely, anxious woman, to a happy fulfilled lady often taking other residents under her wing, Carrington gave a new purpose to mothers life. She had outstanding care on all fronts
and often said "It's very good here" she totally loved all her 'girls' carers and I have no hesitation in totally recommending Carrington House to anyone who is considering a residential home for either parent.

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Average Rating:  Average rating  4.2 out of 5

I have been impressed by the care and cooperation of the staff at Carrington Care Home - particularly the manager. She has always made the time for a chat and an update on my sister's condition - and as I am not resident in the UK, she has been most efficient at keeping me updated by email. All the
other staff are very caring, the facilities are good and I am most relieved that my sister is in a safe, caring environment. Thank you all so much...

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Care Quality Commission (CQC) Rating

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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