Carrington House is a homely residence that has been purpose-built for care provision, ideal for living a comfortable and active lifestyle while having the support of skilled and friendly care workers around the clock.
The home offers EasyPC for residents, and Skype to maintain contact with friends and relatives that may not live locally. The home is close to local shops, the library, cafes and Wincanton's local amenities.
All staff receive a full induction and ongoing training, keeping up-to-date with care sector developments.
Group: Somerset Care
Person in charge: Audrey Haywood-Ball (Manager)
Local Authority / Social Services: Somerset County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 44 Service Users
Registered Care Categories*: Dementia • Old Age
Admission Information: Ages 65+.
Single Rooms: 44
Rooms with ensuite WC: 19
Weekly Charges Guide: Personal Care Single £680 – £850 (These prices are only a guideline, please contact Carrington House to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room • Residents Internet Access
The Review Score of 8.1 out of 10 for Carrington House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 6 Reviews over all time.
b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 24 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.214 for Carrington House is calculated as follows: ( (33 Excellents x 5) + (21 Goods x 4) + (14 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 70 Ratings = 4.214
b) 5 Points are available for the number of Positive Reviews in the last 24 months. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews; 3.00 points for the first Positive Review, and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. The calculation is the same as above, except the points are divided by 2.
The 3.84 Points relating to the number of positive Reviews for Carrington House is based on 3 positive Reviews in the last 24 months and is calculated as follows:
3.00 + 0.25 + 0.25 = 3.5
Target of 8.8 positive Reviews (44 registered maximum number of service users ÷ 5). 3 Reviews ÷ 8.8 Target = 0.341
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Carrington House has a Review Score of 8.1 (8.054) out of 10 and an Average Rating of 4.2 out of 5 from 6 Reviews over all time
Review from Ian B (Resident) published on 11 December 2018
Submitted via Website •
Report
• Ian B is Extremely Likely to recommend Carrington House.
Average rating
4.5
out of 5
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jean J (Daughter of Resident) published on 10 August 2018
Submitted via Website •
Report
• Jean J is Extremely Likely to recommend Carrington House.
Average rating
4.7
out of 5
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Iris B (Sister of Resident) published on 25 June 2018
Submitted via Postal Card •
Report
• Iris B is Likely to recommend Carrington House.
Average rating
4.1
out of 5
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M G (Daughter of Resident) published on 30 March 2017
Submitted via Postal Card •
Report
• M G is Neither Unlikely or Likely to recommend Carrington House.
Average rating
2.9
out of 5
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Madeleine E (Daughter of Resident) published on 20 March 2017
Submitted via Postal Card •
Report
• Madeleine E is Extremely Likely to recommend Carrington House.
Average rating
5
out of 5
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dave C (Brother of Resident) published on 29 September 2015
Submitted via Website •
Report
• Dave C is Extremely Likely to recommend Carrington House.
Average rating
4.2
out of 5
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Caring
Effective
Responsive
Safe
Well-led
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February 2016
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