Owner: Abitalib F Ebrahimjee
Person in charge: Farhan Ebrahimjee (Manager)
Local Authority / Social Services: Swindon Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 16 Service Users
Registered Care Categories*: Dementia • Detention Under Mental Health Act • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment
Admission Information: Ages 65+.
Single Rooms: 10
Shared Rooms: 3
Rooms with ensuite WC: 0
Weekly Charges Guide: Personal Care Single £700 – £950 , Personal Care Shared (per person) up to £475 (These prices are only a guideline, please contact Bluebells to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Bluebells: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.1 (maximum of 10) for Bluebells is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Bluebells in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.818 for Bluebells is calculated as follows: ( (9 Excellents x 5) + (2 Goods x 4) ) ÷ 11 Ratings = 4.818
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.313 Points relating to the number of positive Reviews for Bluebells is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 3.2 positive Reviews (16 registered maximum number of service users ÷ 5). 1 Reviews ÷ 3.2 Target = 0.313
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Bluebells has a Review Score of 8.1 (8.131) from 1 Reviews
Review submitted from a Website Submission by Edward C (Son of Resident) on Monday 5 March 2018. Relates to July 2017.
I had heard the phrase "Russian Roulette" whilst contemplating finding a care home for my dad and it was so true. The first place I found turned out to be a very superficial care environment. You never really know until your loved one has been resident for a time - they made medication mistakes and didn't manage his medical needs at all well. During a hospital stay, I was fortunate to find out about Bluebells and saw the difference immediately. They had a tremendous focus on detailed planning for person-centred care, which really stood out. They also really worked hard to customise the environment for my dad, including installing an ethernet cable overnight before dad came to stay. Dad loved baseball, so he was able to watch from day one. Bluebells is small, so you get to know everyone. They really do care about the people in their care as individuals. My dad was not well but they brought real joy to him in the last months of his life. I unreservedly recommend them.
How likely would you be to recommend Bluebells? Extremely Likely
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