76 Middle Leaford, Shard End, Birmingham B34 6HA
Group: Yardley Great Trust
Person in charge: D Hambleton (Care Manager)
Local Authority / Social Services: Birmingham City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 29 Service Users
Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Cerebral Palsy • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment & Deafness • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Single Rooms: 29
Rooms with ensuite WC: 27
Weekly Charges Guide: Personal Care Single from £450 (These prices are only a guideline, please contact Greswold House to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Physiotherapy • Sheltered Housing • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Greswold House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8 (maximum of 10) for Greswold House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Greswold House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.792 for Greswold House is calculated as follows: ( (19 Excellents x 5) + (5 Goods x 4) ) ÷ 24 Ratings = 4.792
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.172 Points relating to the number of positive Reviews for Greswold House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 5.8 positive Reviews (29 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.8 Target = 0.172
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Greswold House has a Review Score of 8 (7.964) from 2 Reviews
Review submitted from a Website Submission by June F (Daughter of Resident) on Monday 1 January 2018. Relates to May 2017.
Mom was taken in on Christmas Eve 3 years ago and was treated with respect and dignity from the start. She was happy and loved here, the staff went over and above in their care for mom even dancing with her when she could not sleep. We could not have asked for better care for her and give full praise to the staff.
How likely would you be to recommend Greswold House? Extremely Likely
Alan Martin, Chief Executive at Greswold House responded to this review on 02 Jan 2018:
Thank you for your kind words and I'm glad our service met your expectations. Sorry for your loss.
There are currently no Care Home Idol entrants who have performed at Greswold House