Skipton Road, Ladywood, Birmingham B16 8JJ
Group: Birmingham City Council
Person in charge: Amanda McCarthy (Manager)
Local Authority / Social Services: Birmingham City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Local Authority Owned , Registered for a maximum of 32 Service Users
Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults
Specialist Care Categories: Alzheimer's
Single Rooms: 32
Latest Care Quality Commission* Report on The Norman Power Centre: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Norman Power Centre has a Review Score of 7.3 (7.338)
The Review Score of 7.3 (maximum of 10) for The Norman Power Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.2 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for The Norman Power Centre in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.182 for The Norman Power Centre is calculated as follows: ( (2 Excellents x 5) + (9 Goods x 4) ) ÷ 11 Ratings = 4.182
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.156 Points relating to the number of positive Reviews for The Norman Power Centre is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 6.4 positive Reviews (32 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6.4 Target = 0.156
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Di T (Niece of Resident) on Sunday 7 January 2018. Relates to January 2018.
My Aunt is a resident with the care provider, we visited today (and will be in a regular basis) every thing appeared to be clean, welcoming with a community spirt - please may it continue.
How likely would you be to recommend The Norman Power Centre? Extremely Likely
Overall Standard: Good
Care / Support: Good
Treated with Dignity: Good
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Don't Know
There are currently no awards/recognitions posted yet for The Norman Power Centre
There are currently no Care Home Idol entrants who have performed at The Norman Power Centre