St Martin's

189 Woodway Lane, Walsgrave, Coventry CV2 2EH

St Martin's Residential Home accommodated sixteen elderly service users living in one of the fourteen single or one shared accommodation. Being a bungalow, all of the bedrooms are on the ground floor. Three of the bedrooms at St Martins Residential Home have en-suite facilities. There is a very large lounge with a large window looking over the lovely patio area; linked to the dining room. There is a large reception area by the entrance where residents may wish to sit to read books. There is a large, pleasant, well-maintained garden with a large patio area that has a canopy with tables and chairs. Both, the patio area and the large garden are accessible to the residents. The large patio area can be accessed through the lounge whilst the access to the large lawn area is made through the patio area. There are 3 walk-in showers and 1 large bathroom with 6 toilets. All the bedrooms benefit from a TV point as well as a wash basin.

Group: Midlands Care

Person in charge: Stevie Commins (Manager)

Local Authority / Social Services: Coventry City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 16 Service Users

Registered Care Categories*: Dementia • Detention Under Mental Health Act • Eating Disorders • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Anorexia/Bulimia/Self Harming • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Drug Dependence (past or present) • Epilepsy • Head/Brain Injury • Hearing Impairment & Deafness • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 14

Shared Rooms: 1

Rooms with ensuite WC: 3

Weekly Charges Guide: Personal Care Single £550 – £575 , Personal Care Shared (per person) from £525 (These prices are only a guideline, please contact St Martin's to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Sheltered Housing • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

St Martins Residential Home is situated in the Walsgrave area of Coventry; close to Walsgrave Hospital, Coventry and nearby local amenities. St Martins Residential Home can be reached by both public and private transport. Wood Way Lane, Coventry runs of the Ring Road (Hinckley Road/Anstey Road - A46600). The home has plenty of parking available at the front of the house with plenty of off road parking.

Parking:

St Martins Residential Home in Coventry has parking space in its front drive for 6 cars.

Latest Care Quality Commission* Report on St Martin's: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 7.1 (maximum of 10) for St Martin's is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for St Martin's in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.5 out of 5 from 18 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.592 for St Martin's is calculated as follows: ( (147 Excellents x 5) + (46 Goods x 4) + (19 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 213 Ratings = 4.592

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.5 Points relating to the number of positive Reviews for St Martin's is based on 18 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4 then divided by 2 = 2.000

    2. Target of 3.2 positive Reviews (16 registered maximum number of service users ÷ 5). 18 Reviews ÷ 3.2 Target Reached = 1 , then divided by 2 = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.1 St Martin's has a Review Score of 7.1 (7.092) from 18 Reviews


Average Ratings

  • Excellent
    11
  • Good
    7
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend St Martin's?

  • Extremely LIKELY
    15
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to St Martin's

  • Daughter of Resident/Service User
    5
  • Resident / Service User
    3
  • Brother-in-law of Resident/Service User
    2
  • Sister of Resident/Service User
    2
  • Son-in-law of Resident/Service User
    2
  • more

My visits to my sister in law are always a pleasurable experience.
I always find her well fed and cared for. The staff here are always most welcoming.

How likely would you be to recommend St Martin's? Extremely Likely

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Average Rating:   4.1 out of 5

All round good experience.

How likely would you be to recommend St Martin's? Extremely Likely

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Average Rating:   4.7 out of 5

The staff are great, my husband has never looked so well. He is 87yrs old now and has lots of medical problems.
On his birthday in March, they had a lovely surprise tea party.
I have already decided that if I need a home this is the one I will be going into. Food is great and I always get a cup of tea while I visit.
Well done St Martin's.

How likely would you be to recommend St Martin's? Extremely Likely

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Average Rating:   4.8 out of 5

When I visit my sister in law at St Martin's the staff and manager were very welcome and talk time to talk to the residents and me.

How likely would you be to recommend St Martin's? Extremely Likely

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Average Rating:   5 out of 5

I came to visit my sister in law with my wife and was made to feel very welcome.

How likely would you be to recommend St Martin's? Extremely Likely

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Average Rating:   5 out of 5

The care home looks after my father's needs. It is homely. The staff are excellent and nothing is too much trouble and they really care. What more could I ask for.

How likely would you be to recommend St Martin's? Extremely Likely

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Average Rating:   4.8 out of 5

The staff take care of everything my Father-in-law needs. There care and support is amazing. 10 out of 10 to all.

How likely would you be to recommend St Martin's? Extremely Likely

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Average Rating:   4.9 out of 5

Since my mum entered St Martin's over two and a half years ago. I have found the care staff to be caring and considerate adapting their care for my mum as her health circumstances have changed. Sadly, this has sometimes been disrupted due to the constant change of management four times in two years, but hopefully, this will now settle down. Any concerns which have been mentioned to the present manager have been immediately addressed and rectified. I feel my mum is treated with respect, is safe and well and nourished. The care staff are kind and approachable.

How likely would you be to recommend St Martin's? Likely

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Average Rating:   3.8 out of 5

I've been coming to St Martin's 2 days a week since last summer. The staff are very kind and helpful and look after me very well. You can have a laugh and a joke with them. I stayed for a week and although I found it very hard because it was my first time, the staff all took care of me and spent time with me. It feels homely because it's smaller and it is easy to find my way around.

How likely would you be to recommend St Martin's? Extremely Likely

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Average Rating:   4.3 out of 5

I find the staff of St Martin's caring, always very nice, pleasant and helpful. I always speak well of St Martin's.

How likely would you be to recommend St Martin's? Extremely Likely

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Average Rating:   5 out of 5

My husband has been going to St Martin's daycare two days a week since July '16. He has been well looked after by the kind, friendly and caring staff. Everywhere is clean and very homely.

How likely would you be to recommend St Martin's? Likely

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Average Rating:   4.3 out of 5

Very kind and caring, the staff are great.

How likely would you be to recommend St Martin's? Extremely Likely

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Average Rating:   4.2 out of 5

100% happy with the care and attention all the staff give to my Father-in-law. They are very caring and thoughtful in every aspect dealing with his illness.

How likely would you be to recommend St Martin's? Extremely Likely

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Average Rating:   5 out of 5

I like the people.
I like the food.
I like the manager.

How likely would you be to recommend St Martin's? Extremely Likely

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Average Rating:   4.5 out of 5

Excellent, very helpful carers, they cannot do enough for you.

How likely would you be to recommend St Martin's? Extremely Likely

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Average Rating:   5 out of 5

Christmas in the home was entertaining because of a local school, entertainer and a choir came in to make the residents feel seasonal and homely. Staff are excellent showing the caring side of their occupation to the full and have a good rapport with all the residents. The home is decorated for Christmas and makes for a very pleasant atmosphere.

How likely would you be to recommend St Martin's? Likely

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Average Rating:   3.8 out of 5

Superb care, absolutely brilliant, no problems.

How likely would you be to recommend St Martin's? Extremely Likely

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Average Rating:   4.7 out of 5

A wonderful caring place to make your home, with lovely, considerate skilled staff.

How likely would you be to recommend St Martin's? Extremely Likely

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Average Rating:   5 out of 5

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