Nethercrest Residential

Brewster Street, Simms Lane, Netherton, Dudley DY2 0PH

Nethercrest Residential, Dudley, West Midlands
Nethercrest Residential, Dudley, West Midlands
Nethercrest Residential, Dudley, West Midlands

Nethercrest Residential in Dudley is partnered with Nethercrest Nursing and specialises in a wide range of care services depending on the individual needs of their client.

Services include long and short stay care, respite care and convalescent care. Staff are dedicated to the rehabilitation of residents, together with a general practitioner respite scheme.

Owned by care provider Astonbrook Care, Nethercrest Residential offers all of its residents a personalised care plan, as well as access to a number of alternative services such as aromatherapy, reflexology, religious services and chiropody.

Group: AstonBrook Care Homes

Person in charge: Caroline Crawford (Manager)

Local Authority / Social Services: Dudley Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 43 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Assessment required before admission. Ages 60+.

Single Rooms: 43

Rooms with ensuite WC: 20

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

Latest Care Quality Commission* Report on Nethercrest Residential: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

6.7 Nethercrest Residential has a Review Score of 6.7 (6.661)

The Review Score of 6.7 (maximum of 10) for Nethercrest Residential is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Nethercrest Residential in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 3.545 for Nethercrest Residential is calculated as follows: ( (6 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 11 Ratings = 3.545

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.116 Points relating to the number of positive Reviews for Nethercrest Residential is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8.6 Target = 0.116

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    0
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Nethercrest Residential?

  • Extremely LIKELY
    0
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Nethercrest Residential

  • Daughter of Resident/Service User
    1

Having recently gone through, yet again, another management change and a change of long-serving staff, we as a family are hoping there will not be a decline in the care of our mum and she will continue to be treated with the dignity and respect she has had, since coming to the home in November 2012.
The staff are always pleasant and polite and show a genuine level of care and interest to mum, we feel we are kept informed of any changes in her health.

How likely would you be to recommend Nethercrest Residential? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

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Awards / Recognitions

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Care Home Idol 2016

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