Russell Court

Overfield Road, Dudley DY1 2NY
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9.6 91 Reviews
  • Russell Court, Dudley
Russell Court nursing home offers residents modern later life living where they can continue to lead meaningful lives.

The modern home features bedrooms with ensuite, a large dining room, a homely conservatory and a secluded garden.

The professional, friendly and compassionate team works tirelessly to ensure each resident feels supported and maintains a good quality of life.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £900 – £1050
  • Self-Funded Residential Dementia Care: £900 – £1250
  • Self-Funded Nursing Care: £950 – £1200
  • Self-Funded Nursing Dementia Care: £1000 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1200
  • RESPITE Self-Funded Nursing Care: £1300 – £1300
  • RESPITE Self-Funded Nursing Dementia Care: £1300 – £1300

Excludes hairdressing, private chiropody fees and newspapers.

These prices are only a guideline, please contact Russell Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Russell Court Care Home Ltd

Person in charge

  • Claire Logan (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Local Authority Residents with Top Up, Self funding residents
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (38)

Parking

  • Parking available on site

Russell Court Reviews (91)

9.6

Russell Court has a Review Score of 9.6 (9.606) out of 10, based on 32 reviews in the last 2 years.
Over all time Russell Court has 91 reviews.

Overall Experience
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Reviewer Connection to Russell Court
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Total of 91, showing 1-20
Review from Terrence P (Respite Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very pleased with everything connected with Russell Court. Every single person was very nice, the food was lovely, and the people were excellent. I can't say anything but praise for everyone.
Reply from Claire Logan, Registered Manager at Russell Court

Thank you so much for your kind words and thoughtful feedback. We're absolutely delighted to hear that you had such a positive experience at Russell Court. It means a great deal to us that you found the team to be friendly, the food enjoyable, and the overall atmosphere excellent. Your praise is truly appreciated and will be shared with everyone here-it's comments like yours that make what we do so rewarding. Thank you again!

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Review from V L (Respite Resident) published on 4 August 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Staying here enabled me to walk again, particularly grateful to physio staff.
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Review from Neil B (Son of Resident) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly and helpful staff, always welcomed with a smile. There were a few issues when my mother first arrived however they have been resolved.
Reply from Claire Logan, Registered Manager at Russell Court

Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that you and your mother feel welcomed and supported by our team - creating a warm and friendly environment is something we truly value.We also appreciate your understanding regarding the initial issues upon your mother's arrival. I'm glad to hear they have been resolved, and please rest assured that we are always here to listen and improve wherever we can.If there's ever anything more we can do to support you or your mother, please don't hesitate to reach out. We're committed to providing the best possible care and comfort.

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Review from L G (Friend of Resident) published on 30 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our friend was admitted to Russell Court in November 2024 directly from Russell's Hall Hospital, after suffering a bleed on the brain.


She improved enormously during the five months that she was a resident there, where she received care and encouragement from the physio team, occupational therapist

and nursing staff - headed up by a particular member of staff, who was always happy to answer questions and concerns.


Admin made sure that our friend's husband was cared for too when he was visiting. The new lady took over as manager during 'our' time there, and made a significant difference. She was also a great sounding board when we were looking at the way forward, or had any specific worries. She was a star!


Our friend has moved to a home which is more convenient for her husband to visit, but we were all sad to leave Russell Court behind!


I have given four stars rather than five, as the fabric of the building needs some attention, and the rooms are not very generous in size.

Reply from Claire Logan, Registered Manager at Russell Court

Thank you for your thoughtful feedback about your friend's time at Russell Court. We're thrilled to hear that she made such progress, and it's rewarding to know our team's care contributed to her recovery. Your kind words will be shared with everyone involved. We're also grateful for your recognition of the support provided to her husband during visits. At Russell Court, we focus on holistic care, which includes supporting families. Your comments about the building and room sizes are noted and will inform our ongoing improvements. While we're sad to see your friend move on, we understand the importance of proximity for her family and wish her continued happiness in her new home. Thanks again for your balanced, constructive review!

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Review from E R (Respite Resident) assisted by family/friend published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was in the care home for 6 weeks. I was looked after by several carers, who were excellent. The physios got me walking and eventually got me to walk to the toilet with my walker and not have to use the commode.
The food was very good.
Reply from Nhazia Qayum, Director at Russell Court

Thank you so much for your lovely feedback. We're so pleased to hear that you felt well cared for during your six-week stay with us.It's wonderful to know that our team of carers and physiotherapists were able to support your recovery and help you regain your mobility. Achieving the independence to walk to the toilet is a significant step, and we're proud to have been part of your journey.We're also glad you enjoyed the food-our kitchen team will be delighted to hear that their efforts made a positive impression.Wishing you continued strength and good health, and please don't hesitate to reach out if we can be of any support in the future.

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Review from M R (Wife of Resident) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I went to see my husband nearly every day at the care home. The people I met were very nice and very good. The physios got him walking along to corridor and he managed to get to the toilet with help from a carer and his walker. When he returned home after 6 weeks, he had improved and was able to walk
to the toilet with the help of a carer and myself. He has not had to use the commode.
Reply from Nhazia Qayum, Director at Russell Court

Thank you so much for your kind words and for taking the time to share your experience. We are truly grateful for your trust in our care team and are delighted to hear about your husband's progress during his stay with us.It is heartening to know that our physiotherapists and carers were able to support his recovery and help him regain his mobility. We understand how important these milestones are, and we're so pleased he has been able to return home with greater independence.We'll be sure to pass on your appreciation to the team - your feedback means a great deal to all of us.Wishing you and your husband continued strength and good health.

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Review from Gwen T (Respite Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My time at Russells Court (although for health reasons) was like being in a family hotel.
I could not have asked for better care and support. It is only due to the staff and physios that I was back on my feet after just under 4 weeks. Thank you.
The management played a big role in this by keeping
me informed and providing transport to my hospital visits.
I will be forever grateful to everyone for helping me through a painful time. Thank you.
Reply from Fiona Brewin, Home Manager at Russell Court

Thank you so much for your kind words. I am so glad we could be of assistance during your ill health. If there is anything else we can do to support or you just need a friendly face, a chat and a cuppa, please do not hesitate to call or pop in.

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Review from C G (Brother of Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to express my sincerest thanks for the care of my brother. He was admitted to Russell Court in August 2024 with terminal cancer, and he spent the last six months of his life there. He was treated with respect, and his welfare was carefully assessed, and his care administered by considerate
and competent care assistants and medical personnel who liaised with the Palliative team. It is a comfort and blessing to me that he was kept as comfortable as possible to the end, and he passed away peacefully in his sleep.
Reply from Fiona Brewin, Manager at Russell Court

I would like to thank you for taking your time to complete a review after your brothers passing. It was a pleasure to support him achieve what he could throughout his deteriorating health. It was a true honour to care for him ensuring that he had a quality of life and experienced a pain free passing.

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Review from M D (Wife of Resident) published on 16 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband is in this home, he is cared for amazingly meals look lovely and hygiene is great. All the staff are lovely, the residents play games to stay entertained, and have a TV in the room which my husband enjoys watching films and TV and listening to the radio.
Reply from Nhazia Qayum, Director at Russell Court

Thank you so much for your kind words. It was a pleasure to support his recovery and we wish you both all the very best.

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Review from J J (Daughter of Resident) published on 7 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Father has received excellent care here. The staff are very caring and supportive and go the extra mile to make this difficult time a little easier.
Reply from Emma Harley, Home Manager at Russell Court

Thank you very much for taking the time to leave us feedback. This is a lovely review and is greatly appreciated regarding the care your father received.

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Review from L H (Wife of Resident) assisted by family/friend published on 7 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Russell Court have taken excellent care of my husband. They have also been very supportive of me and my family.
Reply from Emma Harley, Home Manager at Russell Court

Thank you very much for taking the time to leave us feedback. This is a lovely review and is greatly appreciated.

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Review from S P (Daughter of Resident) published on 8 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care team at Maple Wing was excellent. Her room was really good and the cleaning staff were first class. All of the staff we encountered were pleasant and helpful. The nursing team was really good.
There is a nice day room downstairs but it is under-utilised and patients are not encouraged to use
it. The specialist podiatry team was only available for diabetic patients. This was a real shortcoming and resulted in Mum leaving with an infected foot ulcer.
Reply from Emma Harley, Home Manager at Russell Court

Thank you very much for taking the time to leave us feedback about your experience at Russell Court. I am pleased to hear your experience was mostly positive. We have noted your feedback regarding shortcomings in additional services, regrettably, Podiatry is a service provided by the NHS and we are unable to influence their referral criteria or appointments. We take all feedback seriously and aim to continually improve the service therefore we will endeavour to continue to discuss all health concerns with the GP, and where necessary will request that referrals to services such as podiatry are made.

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Review from Lynn R (Respite Resident) assisted by family/friend published on 25 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are wonderful, caring and always smiling. My rehab is going well, physios are doing a great job for me. The food is excellent, they have accommodated my dietary needs as I have had bariatric surgery and can only eat pureed food and no dairy at all. It will be a sad day when I leave but
a great day as next stop is back home. I cannot thank all here at Russell's Court for the care, help, and rehab I have received.
Reply from Emma Harley, Home Manager at Russell Court

Thank you so much for taking the time to leave us feedback. This is a fabulous review of the home as a whole; including the kitchen staff & rehab team, which it is greatly appreciated. You will be missed when you return home, but we are proud to have been a part of your journey to being back at home.

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Review from Leigh R (Husband of Resident) published on 9 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can't fault the rehab my wife is receiving she has come a long way with the help of all the staff here the room she is in is clean and warm. The food is very good and she is checked on at regular intervals wouldn't want her anywhere else while she is undergoing rehab.
Reply from Emma Harley, Home Manager at Russell Court

Thank you so much for taking the time to leave us feedback. This is a lovely review of the home as a whole, including rehab placements and it is greatly appreciated.

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Review from Jane R (Daughter of Resident) published on 24 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent 6 weeks of rehabilitation here. She was treated with care and utmost dignity.
As a relative visiting I was always welcomed with a smile and greeted with warmth by all staff.
The decor was a little tired and a fresh lack of paint was due soon I would have thought, but the most important
thing was the care which was excellent.
We were also allowed to bring the family dog in - excellent.
Other care homes I have visited.
Reply from Emma Harley, Home Manager at Russell Court

Thank you very much for taking the time to leave us feedback. This is a lovely review and is greatly appreciated regarding the standard of care received. The decor throughout the home is refreshed at differing periods throughout the year, to ensure full refresh during the year. I can confirm corridor areas and some bedrooms are due to be refreshed during the final quarter of 2024.

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Review from June B (Respite Resident) assisted by family/friend published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff were kind, attentive and helpful. They often went above and beyond what was asked of them. They were always cheerful. However, some of the night staff could be abrupt and over-vigorous in handling.
Reply from Emma Harley, Home Manager at Russell Court

Thank you very much for taking the time to leave us feedback about your experience at Russell Court. I am pleased to hear your experience was mostly positive. We take all comments and views seriously so I would like to assure you we will look into the comments you have made regarding night staff and will take any steps necessary to help improve the service all staff provide moving forward.

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Review from T F (Daughter of Resident) published on 7 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was moved to Russell Court for rehabilitation following a fall, that had resulted in a break of the leg and ankle along with subsequent unexpected health complications. Dad has never been in nursing home setting and as family this was new to us all. From the outset, the professional care, patience
and respect shown to my dad has been exceptional and continues to be so; this has extended to us as a family. It is a time of uncertainty, meaning there a several occasions where we are seeking reassurance, have questions whether it be nursing home related or requiring clarity from various clinical experts external to the home; the management, clinical and care teams in the home do their utmost to support us through this.
On a lighter, it was Dad's birthday in week 2 of his stay in the home, the team surprised him with such an effort to make his day special and ensured all family that visited were made welcome.
Reply from Emma Harley, Home Manager at Russell Court

Thank you very much for taking the time to leave us feedback. This is a lovely review and is greatly appreciated. It is our pleasure to look after your father and make his stay here as comfortable as possible. We enjoy celebrating special occasions with our residents, such as birthdays, as they remain important occasions to all.

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Review from S I (Son of Resident) published on 2 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been at Russell Court since February 2023. It's a wonderful nursing home with a personal touch. From a smooth initial transition to lots of fun and laughter during tough times. All the staff are brilliant and we recommend Russel Court and are sad to be leaving.
Reply from Emma Harley, Home Manager at Russell Court

Thank you very much for taking the time to leave us feedback. This lovely review is greatly appreciated. It was our pleasure to look after your father, we were sad to see him leave. I wish you both all the best for the future.

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Review from Peter S (Respite Resident) published on 18 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was admitted post-hospital stay for further physio rehab following a fracture. The stay was generally good. The room was too small for use of rehab e.g. couldn't access the window with walking aids. The staff were generally brilliant, found one Healthcare Assistant quite rude.
Reply from Emma Harley, Home Manager at Russell Court

Thank you very much for taking the time to leave us feedback about your experience at Russell Court. I am pleased to hear your experience was mostly positive. We take all comments and views seriously so I would like to assure you we will look into the comments you have made and will take any steps necessary to help improve the service we provide moving forward.

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Review from G H (Wife of Resident) published on 12 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel the professional care and respect shown to my husband is exceptional. All the staff are very pleasant and show real empathy towards him and always have time for any questions or queries I may have. It is a bright, cheery, clean place and has a lovely, pleasant feel to it. The support and reassurance
given to me during such a stressful time has been amazing. It's so difficult when you have to make the decision of professional care for a loved one. Russell Court was definitely the right decision for us.
Reply from Emma Harley, Home Manager at Russell Court

Thank you very much for taking the time to leave us feedback. It is greatly appreciated. It is our pleasure to look after your husband. I am very pleased to hear of the positive experiences you have had with our home, especially the care/empathy staff have shown to your loved one.

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Current Review Score: 9.6 (9.606)

Overview of Review Score

The Review Score of 9.6 (9.606) out of 10 for Russell Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.606 for Russell Court is calculated as follows: ( (262 Excellents x 5) + (69 Goods x 4) + (17 Satisfactorys x 3) + (2 Poors x 2) + (8 Very Poors x 1) ) ÷ 358 Ratings = 4.606
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Russell Court is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Apr 2021

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (6)

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Kiran Qayum

Job Title: Service Provider/ Registered General Nurse Joined: 2020

Hello, I am Kiran Qayum. I am the Service Provider of Russell Court Nursing Home. I am an Adult Nurse and have been working in the care sector since the age of 18. I have been the Service Provider of the home since we opened in 2020 - I am so proud to be part of the team here. At the start of my nursing journey, I worked in busy wards at a big, local hospital - moving to Russell Court has allowed me to get to know our residents and spend time with each and every one. My passion is to provide tailored, personalised care for every resident at Russell Court. We hope to ensure all our residents have days filled with love and laughter and I am always here to speak to residents and their families.

Manjinder

Manjinder Kaur

Job Title: Deputy Home Manager Joined: 2020

My name is Manjinder. I trained as a Nurse and a midwife in India in 2003, and worked in different hospital departments. I moved to the UK in 2006, as a student nurse and completed my adaptation training at City University in London. I enjoy making a positive difference in peoples lives and my door is always open for any support and advise . I take pride in providing quality care for my residents , my role is not just a job ... its my passion

Neethu

Neethu Davis

Job Title: Registered Nurse Joined: 2022

My name is Neethu Davis. I graduated in nursing in India and gained clinical experience as a registered nurse in hospitals for two years before moving to the UK. I also have experience working as a care assistant in a care home in Scotland, which provided me with valuable knowledge and skills in a care home setting.


I joined Russell Court nursing home in September 2022 as a registered nurse.


I am responsible for the care of elderly residents who require long-term care and support. This environment presented different challenges, as many residents had chronic health conditions, and required specialised knowledge and training. However, the opportunity to build relationships with residents and provide them with companionship and support is deeply rewarding.

Nick

Nick Milburn

Job Title: Nurse Joined: 2024

My name is Nick, I have been a nurse for many years and I really enjoy my job. Being a nurse is very rewarding.


I find i get the most joy from caring for and getting to know my residents on an individual basis. I like the trust that develops with that relationship. I enjoying helping provide them with the care they deserve.


I am always happy to talk to relatives and help as much as possible.

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Kelly Johnson

Job Title: Team Leader Joined: 2021

My Name is Kelly, I have recently been to promoted to team Leader at Russell Court after working here since 2021.


My role involves overseeing the care staff with day to day delivery of care at Russell Court and supporting the nurses.


I am very passionate about care. I have high standards and get the most enjoyment from seeing our residents happy.

Kelly

Kelly Davies

Job Title: Home Administrator Joined: 2022

I have worked in administration for seven years. I have experience in the care sector/adult social care previous to this current role and I achieved my Level 2 Qualification in Health and Social Care. At Russell Court, I am able to enjoy a good work balance between working in the office and also enjoying and assisting residents and helping in any way I can.

Frequently Asked Questions about Russell Court

What types of Care is Russell Court registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Russell Court have?

There are 42 Single Rooms.

What are the Facilities & Services at Russell Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Russell Court to the centre of Dudley?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

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