Yockleton Grange is a thirty capacity residential home that offers a team of carers who are highly-qualified in elderly care methods as well as in looking after the needs of individuals who have learning disabilities.
Occupants are treated to a convenient lifestyle, being able to source chiropodists and hairdressers, while having the option of religious services.
The service is set up to take account of personal needs, whether in relation to diet, health or activities programmes.
Group: Springcare Ltd
Person in charge: Tina Smith (Manager)
Local Authority / Social Services: Shropshire Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 30 Service Users
Registered Care Categories*: Learning Disability • Old Age
Specialist Care Categories: Down Syndrome • Parkinson's Disease
Admission Information: Ages from 42 to 103.
Single Rooms: 30
Shared Rooms: 0
Rooms with ensuite WC: 8
Fees information:Price on Application
Facilities & Services: Day Care • Respite Care • Convalescent Care • Independent Living Training • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Yockleton Grange: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 6.8 (maximum of 10) for Yockleton Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Yockleton Grange in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.8 out of 5 from 2 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Yockleton Grange is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.792 Points relating to the number of positive Reviews for Yockleton Grange is based on 2 positive Reviews in the last 24 months and is calculated as follows:
3 + 0.25 = 3.25 then divided by 2 = 1.625
Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 2 Reviews ÷ 6 Target = 0.333 , then divided by 2 = 0.167
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Yockleton Grange has a Review Score of 6.8 (6.792) from 2 Reviews
Review submitted from a Postal Card by E H (Friend of Resident) on Wednesday 15 March 2017. Relates to January 2017.
I have been around several care homes in my time looking for my mother. I did not find one that always smelt so clean as Yockleton Grange! The care for my friend has been excellent. He did not want to go, but after nearly two years, he is now happily going for his meals in the dining room. He also has his favourite breakfast every morning. All the visitors are welcome at any time.
How likely would you be to recommend Yockleton Grange? Extremely Likely
Overall Standard
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Care / Support
Cleanliness
Treated with Dignity
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Review submitted from a Postal Card by Jane S (Daughter of Resident) on Monday 13 March 2017. Relates to February 2017.
Staff are exceptional - kind, caring and patient - nothing is too much trouble,
Homely atmosphere - my father feels looked after and cared for. He is happy and content. Such a relief for myself.
How likely would you be to recommend Yockleton Grange? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
There are currently no Care Home Idol entrants who have performed at Yockleton Grange