Bearnett House

Bearnett Drive, Stourbridge Road, Penn, Wolverhampton WV4 5NN

Bearnett House, Wolverhampton, West Midlands

Bearnett House specialises in care for the elderly, and management pride themselves on the changes they have made to the business.

Service users are fully supported and the home ensures that privacy, dignity and choice are central to the care provided.

Care staff are all qualified in Diplomas Level 2/3/4 in Health and Social Care.

The home has recently recruited a new manager with 20 years' experience and a registered managers award, plus many other training qualifications.

The home is open anytime for viewing. Appointments are not necessary.

Owner: Mrs H Willis, M Fazal & M Fazal

Person in charge: Nina Price (Manager)

Local Authority / Social Services: Wolverhampton City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 29 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages from 60 to 100.

Single Rooms: 17

Shared Rooms: 6

Rooms with ensuite WC: 23

Weekly Charges Guide: Personal Care Single from £550 , Personal Care Shared (per person) up to £500 (These prices are only a guideline, please contact Bearnett House to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Bearnett House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Bearnett House has a Review Score of 9.5 (9.529)

The Review Score of 9.5 (maximum of 10) for Bearnett House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Bearnett House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.529 for Bearnett House is calculated as follows: ( (44 Excellents x 5) + (20 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 70 Ratings = 4.529

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Bearnett House is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.8 positive Reviews (29 registered maximum number of service users ÷ 5). 6 Reviews ÷ 5.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bearnett House?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bearnett House

  • Daughter of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Grandson of Resident/Service User
    1
  • Respite Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

Mum was only at Bearnett House for just over a week when she died. It had taken me a while to find somewhere I felt comfortable placing her and, had she lived longer, I would have had no concerns to have her placed there. Mum found it hard to accept she was loosing her independence and was as aware she was failing.
The care, patience, and understanding she was shown at this difficult transition time for her, by all the staff was wonderful.
The same must be said about the way the family was treated on her death. I could not have wished to be informed in any other manner than the supportive, caring way the night staff did on ringing me.

How likely would you be to recommend Bearnett House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is very happy at Bearnett House. She likes being in a home that is small, homely, has character and which does not have the appearance of an institution. She is treated with dignity and compassion at all times. Staff are very professional, caring and always find time to chat with her. My mother has her own en-suite room and has some of her own furniture in place - this makes the room her own and not a carbon copy of others.
Visitors are welcomed into the home and refreshments are always offered - a lovely touch when many of my mother's visitors are elderly also.

How likely would you be to recommend Bearnett House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Massive improvement since the new management has been in place. Large change in staff and they now look and act with a professional and smart appearance. The manager always has an open door for me to talk about any matters. Mom displays a feeling of trust and confidence towards her, which she did not have before under old management.

How likely would you be to recommend Bearnett House? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Poor

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Staff are very helpful and pleasant. They can't do enough for you. It is nice and very clean. The security should be stepped up a bit. I know it's a listed building.

A quiet room is a good idea as there are so many clients. All the staff should be thanked for what they do and deserve more money.

The bedrooms are comfortable and nice. I had a seizure and helpful staff came in good time. I was on respite, but you are still good to new clients.

How likely would you be to recommend Bearnett House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Excellent

My gran seems very happy in Bearnett House and has a great rapport with the care staff. Really calm and welcoming atmosphere in the building. The historic setting helps you forget you are in a care home which puts the whole family at ease with her residency here.

How likely would you be to recommend Bearnett House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The staff are extremely pleasant and the home is a beautiful building, I would highly recommend the service offered at Bearnett House.

How likely would you be to recommend Bearnett House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Bearnett House

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Bearnett House

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Bearnett House