Blacklake Lodge

Lake Croft Drive, Meir Heath, Stoke-on-Trent ST3 7SS

Blacklake Lodge, Stoke-on-Trent, Staffordshire
Blacklake Lodge, Stoke-on-Trent, Staffordshire
Blacklake Lodge, Stoke-on-Trent, Staffordshire

Blacklake Lodge residential home is a purpose built care home registered for the elderly, physically disabled and dementia client groups and is situated on the outskirts of Stoke On Trent near to the village of Meir Heath.

The home is set within five acres of secluded lawns and woodland and this idyllic setting is matched by a first class living environment thoughtfully furnished and decorated containing special lounges, dining and activity rooms, conservatory and a secure outdoor patio area. All bedrooms having en-suite facility and above 14 square metres.

A first class living environment is complimented with a tailored care package suited to the needs of each resident and placing their dignity and rights at the forefront of their philosophy of care.

Owner: Blacklake Lodge Ltd

Person in charge: Angela Swift (Care Manager)

Local Authority / Social Services: Staffordshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 37 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Physically disabled residents aged 65+, Dementia 60+. Ages 60+.

Single Rooms: 37

Shared Rooms: 0

Rooms with ensuite WC: 37

Weekly Charges Guide: Personal Care Single £444 – £518

Facilities & Services: Respite Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Blacklake Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.9 Blacklake Lodge has a Review Score of 8.9 (8.876)

The Review Score of 8.9 (maximum of 10) for Blacklake Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Blacklake Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.2 for Blacklake Lodge is calculated as follows: ( (21 Excellents x 5) + (32 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 60 Ratings = 4.2

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.676 Points relating to the number of positive Reviews for Blacklake Lodge is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.4 positive Reviews (37 registered maximum number of service users ÷ 5). 5 Reviews ÷ 7.4 Target = 0.676

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Blacklake Lodge?

  • Extremely LIKELY
    2
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Blacklake Lodge

  • Daughter of Resident/Service User
    3
  • Daughter-in-law of Resident/Service User
    1
  • Son of Resident/Service User
    1

Blacklake Lodge has improved very much this last year the staff have improved.
The care of the residents has improved and there are more activities for them to do.

How likely would you be to recommend Blacklake Lodge? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I find it a very good home, very caring and it is open; you can walk in without an appointment - day or evening, nothing is hidden, the home is transparent and any issues you have can be raised. It is a very good home from home.
The residents are well looked after.

How likely would you be to recommend Blacklake Lodge? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am writing on behalf of my relative who suffers with dementia and Alzheimer's. The information I have provided reflects only my visits to the home and care my mother in law is receiving. I visit Blacklake Lodge daily where I can some improvements. Overall care very good.

How likely would you be to recommend Blacklake Lodge? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has been in the care of Blacklake Lodge suffering from advancing dementia for over 10 years. In this time, she has been treated with respect and dignity by all staff who have become her friends. My mother is always clean and tidy and enjoys her meals. In the 10 years of her stay, I have never had need or cause to worry or complain of her care. In fact, I have recommended Blacklake Lodge to other people who have then moved their parent to this care home. Thank you, Blacklake Lodge.

How likely would you be to recommend Blacklake Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

This home has room for improvement. On the whole, it's ok. They are under new management so things are improving. It could be cleaner, chairs, tables, carpets etc.
The gardens are lovely. The carer's need a lesson on how to be nicer to residents but not all of them.

How likely would you be to recommend Blacklake Lodge? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities: Poor

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Excellent

Staff: Good

Activities: Poor

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

April 2005

Investors In People

Recipient: Blacklake Lodge

Date: Wednesday 06 Apr 2005

more details

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Care Home Idol 2016

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