






Located in Stoke-on-Trent MHA Claybourne provide residential and dementia care for 46 residents. The care home owes its thoughtful design to the vision of Tom Kitwood, a world-renowned dementia expert. His innovative approach shaped the layout, ensuring spacious, open areas that promote community while maintaining privacy and security.
'Oatcake Wednesday' is a beloved tradition, with chefs preparing freshly baked Staffordshire oatcakes, often topped with cheese and crispy bacon, for residents and...
Care Provided by Claybourne
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- For a maximum of 46 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Gardens
- Residents Kitchenette
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Claybourne for full pricing details and T&Cs.
Contact Claybourne to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (46)
- Single Rooms with ensuite Wet Room (46)
Claybourne Reviews (69)
Claybourne has a Review Score of 10 (9.953) out of 10, based on 23 reviews in the last 2 years.
Over all time Claybourne has 69 reviews.
Mum has been a resident for 1 and a half years and now calls it her home. The care and compassion shown on a daily basis by all staff are exceptional, with all residents. Relations are kept fully informed about the well-being of their loved ones and concerns are listened to. Meals are varied and snacks are available 24/7. The freedom to roam safely is wonderful. The home provides purpose and pleasure to those who are residents. 100% satisfied.
My Mother has lived at Claybourne for 6 years and has always been cared for with the greatest respect and loving care. She has loved the garden, the Christian ethos, the activities, and the friendships with other residents. Relatives are always informed in a timely manner of any health-related issues. I would have no hesitation in recommending Claybourne.
Excellent care home, they do everything possible to make sure my great-grandmother is looked after and cared for, their attention to detail is next to none and the onsite amenities make the home great.
The team of support around him is quite simply phenomenal! They are so kind to him (and all the other residents); they care of his physical and mental well-being. Every day varied activities are provided for residents to take part in if they wish. The food is top, top quality and Dad feels like he's living in 5-star luxury! The change in him since he's been at Claybourne is astonishing. Needless to say, my family are extremely happy with the care provided and would highly recommend this care provider.
Thank you for your kind words about the care and support Dad receives. Claybourne is a very special place with an amazing staff group who work tirelessly to provide the highest level of physical and psychological support as well as offering friendship, fun and laughter.
Mum has been a resident at Claybourne for over a year now. She is well looked after and has a good relationship with the hardworking staff. The freedom for the residents to venture outside, around the garden, (when this lovely British weather allows!) is a real bonus. The food is lovely. Activities are varied and fun. Our family are happy that Mum's needs are being met, that she is safe, and cared for, and that we are welcomed with a smile when we visit.
Thank you for your kind words. Mum is such a valued member of our community and is a pleasure to have around with her charm, quick wit, and charisma. Mum inspires us every day to go above and beyond. I will pass on your kind words to the team.
Dad has been poorly in and out of hospital and due to the excellent care at Claybourne, he has improved 100% to the care he received in hospital. We can't thank everyone enough for their care, help and continuous support.
Overall the home has lived up to our high expectations and we are very happy with the way things are going. Standard of care is very high.
We would be happy to recommend this care home to any of our friends - the staff and managers are very friendly, approachable and only too willing to help wherever they can.
Claybourne has a warm and welcoming environment. The staff always have kind words and a smile for residents and visitors. The set up of the home is amazing for residents with dementia, Mum can wander safely inside or outside and a welcome cup of tea and a snack is always readily available at whichever lounge she arrives at. The manager lives, eats and breathes Claybourne which permeates throughout the home.
They have a wide range of activities and family members are also included, which I enjoy and brings a smile for the residents. Have had dinner with my mother and they have a good quality of food choices. My mother's room and Claybourne itself is always clean, with laundry service.
This home is wonderful, the staff and caregivers are so good and the feeling of the home is relaxing and full of kindness. It has been a very hard decision to make this mum’s new home, but it’s been a good decision. I can strongly recommend Claybourne.
From my first contact and initial enquiry with the manager at Claybourne, I had full confidence that this was a care home that would meet my mum's needs. For my elderly mother (93 years), it was important to find a setting with caring staff, a homely environment, suitable activities and an ethos where Mum's faith and Christian beliefs would be nurtured and respected. Claybourne provided all of those things and my sister and I will be forever grateful for the care and support Mum and we received there.
For our family, Claybourne Care Home was the best choice for Mum who has lived here with dementia for five years. Having positively supported the home on this website since 2017, I want to give a shout-out for the position the home is in following the challenges of Covid lockdowns. In the September relatives and residents meeting, Mum gave the care manager praise on how well the home was doing. At the six-month review in October with Mum's care supervisor, I know that Mum is encouraged to live as independently as she is able to, whilst the cheerful and talented staff look out for the smallest of signs to indicate her well-being and comfort and provide her with appropriate support. She recently had an arm injury and was not keen on physio exercises so the team got her to exercise her arm by daily lifting things from and into cupboards, wiping tables, holding things - all tasks she enjoyed and is able to do. It's great to see this confidence and evidence of good practice at Claybourne going forward with positivity.
I was familiar with Claybourne Care Home because my wife had been a resident here from July 2018 to October 2019. I came into this home for two weeks while my daughter, with whom I live, could go on holiday. The attitude of staff and quality of care was excellent. As a manager in social services, I was "in charge" of many types of residential care and I regard Claybourne as an excellent provision in every way. I will be coming here again in July 2022 for two weeks.
Claybourne Care Home continue to really impress me with every visit. They have been excellent during the pandemic in terms of their management of cross-infection and all the staff demonstrate warmth and compassion towards their residents. The atmosphere is one of a large, happy group of family and friends between the residents and the care staff. Highly recommended!
Claybourne Care Home have provided excellent care for my mother who has been a resident there since 2018. I reside in the United States and was unable to visit my mother for two years due to Covid, however, I knew mother was being taken care of by the wonderful and caring staff under the excellent supervision of the managers. When I visited mother in October 2021 after not seeing her for two years, she was comfortable, in good spirits and told me what wonderful care she receives at Claybourne. I am so grateful for all they have done to support my mother and would highly recommend Claybourne.
This is the perfect home to stay when you can no longer stay in your own home. I feel happy and content to stay here, I have so much done for me and I am content and feel safe.
Thank you for your wonderful comments and ratings. This is a true testament to all our team at Claybourne who go above and beyond in ensuring you are receiving the highest quality of care and a team that is driven and committed to ensure people like yourselves are living later life well.
The standard of care is excellent in all kinds of care and service and all grades of employment of staff.
Thank you for your wonderful comments and ratings. This is a true testament to all our team at Claybourne who go above and beyond in ensuring you are receiving the highest quality of care and a team that is driven and committed to ensure people like yourselves are living later life well.
My mother has been a resident at Claybourne for over 5 years now and I have found it so reassuring that she is so well looked after. Mum's dementia has deteriorated over the 5 years, but Claybourne staff have been wonderful at every stage. Following a traumatic hospital stay 18 months ago the staff were so attentive and caring and helped Mum get back to good health which the family did not believe was possible. Mum is so cared about, and the warmth of the staff is so evident whenever we visit. Through this awful period when we haven't been able to visit it has been reassuring that Mum is in a place which I can rely on to be a proper home for Mum where I am confident she is very content.
I am very pleased to say that the home has been free from Coronavirus. The management and the staff have clearly taken this very seriously and have had the well being of the residents constantly in their thoughts. They have shared updates with us on a daily basis and have arranged a phone conversation with mum every day too. Absolutely the best! Even though mum has challenging behaviours they always look after her and support my sister and I with any request we have.
I am not very good at putting into words what I really mean but I have been so glad mum was living at Claybourne, knowing she is safe and well. Thank you to everyone and I do pass on details of this wonderful care home whenever I can.
The current Coronavirus pandemic has highlighted what has been the forgotten sector in the care environment and has invoked some, and in my opinion, unwelcome and unfounded criticism of care homes and their staff.
The response by Claybourne to the pandemic was swift and well managed and at no time did I feel that Mum was not being given the best care and protection.
As usual everyone at Claybourne has risen to the task and they have my praise and gratitude.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 November 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 06 Oct 2025
Caring for a loved one can be so rewarding but it can also be so demanding. At Claybourne, we provide short-term respite stays designed to give carers a much-needed break...
- 05 Sep 2025
Save 20% on the first six weeks of a self-funded, permanent care placement. To find out more, call us today on 01782 454 422 with the promo code 20%OFF or...
- 30 Jan 2025
There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...
There are no upcoming events for Claybourne.
Accreditations
There are no accreditations posted yet for Claybourne.
Meet the Team (3)

Passionate about delivering high-quality, individualised care, Mark believes in creating a nurturing and inclusive environment where residents, staff, and families feel part of a supportive community.

I have over 15 years of experience working in dementia care homes and am deeply passionate about delivering respectful, person-centred care that truly makes a difference. Supporting people living with dementia and their families is something I care about greatly, and I always strive to approach my work with kindness, empathy, and understanding.
Outside of work, I am a devoted wife and proud mum to three amazing boys. Caring for others isn’t just what I do, it’s who I am. My values are rooted in compassion, respect, and a genuine desire to make a positive impact on the lives of those around me.

With over 35 years of experience in adult social care, Julie has developed a compassionate career supporting people with a wide range of needs. Her background includes nursing homes, residential services for individuals living with enduring mental health conditions and dementia care. Now working as Deputy Home Manager at Claybourne, Julie is committed to person-centred care, supporting residents with dignity and respect, and creating a safe, supportive, and empowering environment for both residents and staff.
Outside of work, Julie values spending quality time with her loved ones and enjoys travelling, especially to warmer destinations where she can relax and recharge. She also has a strong appreciation for animals, finding them calming and therapeutic, and recognises their positive impact on emotional well-being.
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