Group: Derbyshire County Council
Person in charge: Helen Cain (Manager)
Local Authority / Social Services: Derbyshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Local Authority Owned , Registered for a maximum of 30 Service Users
Registered Care Categories*: Old Age
Single Rooms: 22
Shared Rooms: 4
Rooms with ensuite WC: 1
Latest Care Quality Commission* Report on East Clune Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.2 out of 10 for East Clune Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for East Clune Care Home in Google's Search Results – more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for East Clune Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews; 3.00 points for the first Positive Review, and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. The calculation is the same as above, except the points are divided by 2.
The 3.167 Points relating to the number of positive Reviews for East Clune Care Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3.00 = 3
Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6 Target = 0.167
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
East Clune Care Home has a Review Score of 8.2 (8.167) out of 10 and an Average Rating of 5 out of 5 from 1 Reviews over all time
Review submitted on 4 July 2017 from a Website Submission by Rachael D (Great-Niece of Resident). on Tuesday 4 July 2017 . Relates to July 2017.
My auntie has just spent 5 weeks in East Clune Care Home recovering from a broken arm. I viewed a few homes and called in without an appointment so I could see how it was run. I was very impressed. My auntie got discharged from hospital into their care and I must say she has had no complaints. The staff are patient, caring and take their time with each person they are looking after.
They make sure they have everything they need. The food my auntie said was very nice home cooked food, toast and cereal for breakfast and a cooked dinner and pudding then for tea, sandwiches and cakes.
The dining room is spacious and there are two day rooms with TV's in them. One for men and one for women and a games room.
Everybody gets together and play games in there, like hangman, dominoes and lots of other games.
You can visit any time of day for as long as you want. All the staff are polite, hardworking and make you feel welcome.
The place is spotlessly clean and no nasty smells at all.
How likely would you be to recommend East Clune Care Home? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
There are currently no awards/recognitions posted yet for East Clune Care Home
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact East Clune Care Home to verify any information. View our terms and conditions.
