Dagnall Gardens, Haddon Road, Bakewell DE45 1EN
Group: Derbyshire County Council
Person in charge: Ann Bradley Whittaker (Manager)
Local Authority / Social Services: Derbyshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Local Authority Owned , Registered for a maximum of 33 Service Users
Registered Care Categories*: Old Age
Single Rooms: 33
Latest Care Quality Commission* Report on Gernon Manor Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Gernon Manor Care Home has a Review Score of 4.9 (4.917)
The Review Score of 4.9 (maximum of 10) for Gernon Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Gernon Manor Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.917 for Gernon Manor Care Home is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Gernon Manor Care Home is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 6.6 positive Reviews (33 registered maximum number of service users ÷ 5). 0 Reviews ÷ 6.6 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Barbara C (Daughter of Resident) on Thursday 27 August 2015. Relates to July 2015.
I would highly recommend Gernon Manor to anyone considering residential care for their loved ones.
My mum spent a summer here until she had to move onto nursing care. The manager and her wonderful team showed love care and respect to mum and always made me feel welcome 24/7 and when times got bad the sun lounge and garden were a lifeline .
Many thanks x
How likely would you be to recommend Gernon Manor Care Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Gernon Manor Care Home
There are currently no Care Home Idol entrants who have performed at Gernon Manor Care Home