Review from P S (Son of Resident) published on 14 December 2023
Submitted via Postal Card • Report

Overall Experience

The Lawns was perfect for my mum in her final few months it's not a typical care home and feels more like a nice hotel. There was always a welcoming happy atmosphere with plenty of activities going on. The food was delicious and plentiful. The level of care was outstanding and the staff were kind, helpful

and respectful at all times. I highly recommend The Lawns.

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Review from C H (Daughter of Resident) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience

I think the staff and the care are wonderful. Mum is well looked after.

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Review from Janice Susan P (Daughter-in-law of Resident) published on 12 October 2023
Submitted via Website • Report

Overall Experience

Very caring staff and nothing is too much trouble. Lots of activities for those who want to take part. The rooms are kept clean and tidy. The food choice is excellent. Mum is often late to breakfast but she is never rushed. Medical staff excellent.

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Review from P M (Respite Resident) published on 21 September 2023
Submitted via Postal Card • Report

Overall Experience

I use The Lawns for respite weekly every 2 weeks. I find it very good. The staff and management are very helpful and friendly. 10/10.

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Review from Jackie S (Daughter of Resident) published on 29 June 2023
Submitted via Postal Card • Report

Overall Experience

Wonderful caring home. Staff - amazing - could not have done more for us or Dad. Would highly recommend.

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Review from Carol B (Daughter of Resident) published on 29 June 2023
Submitted via Postal Card • Report

Overall Experience

The Lawns Care Home proved to be the perfect place for my father when he was no longer able to cope independently. He was very happy here and everyone who spent time with him and helped him was caring, kind and respectful without exception. My sister and I are very grateful that we were able to leave

him with such kind and caring people.

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Review from Cathryn H (Daughter of Resident) published on 24 November 2022
Submitted via Postal Card • Report

Overall Experience

The care and compassion shown to my dad since he moved into the Lawns two months ago is outstanding. The Lawns feels safe and homely and I know my dad is being very well cared for. He is encouraged to join in activities and has already been on a boat trip, which he absolutely loved. His medical needs

are taken care of with great professionalism and he is treated with great dignity. All the staff are so friendly, making him feel very at home.

Reply from Katie Barnett, Marketing Executive at The Lawns Care Home

Thank you, Cathryn, for your positive feedback towards The Lawns Care Home. One of our top priorities is to provide comfort in the home so all residents feel safe and at home. We are so pleased to hear how well your dad has settled in. If there is anything more we can do, please do not hesitate to reach out.

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Review from M M (Son of Resident) published on 24 November 2022
Submitted via Postal Card • Report

Overall Experience

A kind place where people are treated with respect and are looked after very well. The staff are always very helpful and professional and go the extra mile.

Reply from Katie Barnett, Marketing Executive at The Lawns Care Home

Thank you for sharing your recent experience with our home. We are pleased that it has been so positive and that you find the team to be helpful. We are committed to making your experience the best it can be so please get in touch if you need anything.

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Review from Mandy L (Daughter of Resident) published on 10 November 2022
Submitted via Postal Card • Report

Overall Experience

I accompanied my mum on a canal boat trip along with other residents, family members and staff. We both thoroughly enjoyed it. The organising of it was excellent, plenty of very good food and beverages and the boat crews were lovely. My mum said she enjoyed it because it was such a different experience.

Reply from Katie Barnett, Marketing Administrator at The Lawns Care Home

Thank you, Mandy, for your positive feedback towards our home. We are pleased to hear how satisfied you are with the activities provided by the home. We are committed to delivering fun and entertainment into the home for all of the residents to enjoy so we are glad your mum has enjoyed this aspect!

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Review from Peter H (Son of Resident) published on 22 September 2022
Submitted via Postal Card • Report

Overall Experience

first impressions within the home are excellent, the care staff are brilliant extremely attentive and caring towards the residents and family members.
The choice of food and quality were exemplary and nothing is too much trouble when requested. The landscaping and gardens need some tender loving care

but we understand that help is on the way.

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Review from Elizabeth N (Friend of Resident) published on 23 August 2022
Submitted via Postal Card • Report

Overall Experience

On my visit this morning, I found, as always, the staff were extremely caring, considerate and efficient. They were welcoming and friendly and the home has a good, happy atmosphere.

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Review from David B (Brother of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience

Every time I visit The Lawns, I am impressed by the attentive and friendly staff, the obvious contentment and happiness of the residents and the overall pleasant atmosphere which pervades.
The facilities available are excellent and well used. Meals (through personal experience) are first-class with

service reminiscent of high-quality hotels. Every effort is made to attend to residents' needs, providing a stimulating and delightful ambience throughout the care home.

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Review from Isobel A (Daughter of Resident) published on 10 March 2022
Submitted via Website • Report

Overall Experience

My Dad lived happily at the Lawns as a reasonably fit resident, for nearly 2½ years, but over recent months has become increasingly frail and bed-ridden. Throughout this difficult time, I have been impressed and reassured by the way that the care team have stepped up their provision to match his increased

needs. Their excellent, compassionate care is delivered in a sensitive way and nothing is too much trouble. The chef has also matched Dad's changing needs by producing beautiful pureed meals that would not look out of place in a posh nouvelle-cuisine type of restaurant. Thank you to all of the Lawns team!

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Review from Chris C (Son of Resident) published on 2 March 2022
Submitted via Website • Report

Overall Experience

I would like to sincerely thank the staff at The Lawns for the care and help that they have been giving my mother over the last year or so. I recently asked The Lawns if they could help my mother to attend a family wedding and The Lawns went out of their way to help my mother to be able to attend the

wedding safely and to meet other family members. We are very grateful that The Lawns was able to facilitate this for us.

Reply from Olivia Shields, Marketing Assistant at The Lawns Care Home

Thank you, Chris we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at The Lawns Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Patricia E (Daughter of Resident) published on 6 January 2022
Submitted via Website • Report

Overall Experience

My mother received wonderful care at The Lawns over a period of ten years. The staff are kind and respectful and they have coped amazingly well during Covid. As well as caring for residents' needs, they also work very hard to keep the residents entertained. My mother has recently passed away, aged 97,

and I can't thank them enough for their end of life care.

Reply from Olivia Shields, Marketing Assistant at The Lawns Care Home

Thank you, Patricia, for your kind comments about our Care team. We appreciate you taking the time to leave feedback for The Lawns Care Home. We are sorry to hear about your mother but are so pleased you felt that our team lived up to expectations and treated her with dignity and the compassion she deserved during her ten years at our home. If there is anything more we can do, please do not hesitate to reach out.

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Review from G P (Friend of Resident) published on 6 May 2021
Submitted via Website • Report

Overall Experience

I have a dear friend at The Lawns and have been thoroughly impressed with the care provided, particularly throughout lockdown. I was very concerned that I would have very limited contact with my good friend, but have found that thanks to our frequent phone calls and online communication, my concerns

were totally unnecessary. The staff have helped teach my friend to use FaceTime so she can contact me whenever we choose.

My dear friend speaks very highly of all the carers there and simply adores the food.

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Review from Cathy S (Daughter of Resident) published on 3 December 2020
Submitted via Website • Report

Overall Experience

The care my father gets is exceptional. I cannot say it is a home from home because it is so much better than that for Dad. He is very well cared for and the family have total peace of mind, regarding his safety and welfare. I am so grateful that we found this home for him before lockdown, it has made

life so much easier for all of us.

Reply from Olivia Shields, Marketing Assistant at The Lawns Care Home

Thank you, Cathy, for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive. Have a lovely day.

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Review from R V (Daughter of Resident) published on 13 July 2020
Submitted via Website • Report

Overall Experience

My mum has found it very difficult to settle in at this difficult time. The Carers and staff are all very kind and patient with her. When I ring the manager or the deputy manager they are always approachable and make time to speak to me. If they are not available they always ring me back which is not

always the case with other residential homes I have dealt with.

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Review from Nikki C (Sister of Resident) published on 9 July 2020
Submitted via Website • Report

Overall Experience

My brother was discharged to The Lawns after three months in hospital. We chose The Lawns after a lot of research into various homes around the city. From the start, after we visited (with social distancing) we found all of the staff absolutely committed to great customer service, empathetic and caring,

and just amazing people. The manager is a great leader and committed to delivering top-class services and this culture is demonstrated through everyone we have been in contact. Even the chef rang me to ask what my brother likes and sure enough that was delivered. We were sent photos of the food and his birthday celebration. The food is made so presentable as my brother needs pureed food - all looks appetising. My brother loves it there - he says the staff cannot do enough to help, nothing is too much, and residents are treated with dignity and respect. All a family needs is assurance that their loved one is looked after and cared for during their stay there. We found that here!

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Review from Roper P (Son of Resident) published on 3 June 2020
Submitted via Website • Report

Overall Experience

I have found the staff helpful and kind towards my father. The facilities are good and we have found the staff have been receptive when we have had suggestions for improvement. The present situation with CoVid-19 is difficult for my father because he has been unable to have visitors, but the staff have

helped by enabling video calls.

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The Lawns Care Home

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Funding & Fees Guide for The Lawns Care Home

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