87 Burton Road, Ashby-de-la-Zouch LE65 2LG
Owner: Lyndhurst Lodge Residential Home Ltd
Person in charge: Alison Wolfendale (Registered Care Manager)
Local Authority / Social Services: Leicestershire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 19 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 17
Shared Rooms: 1
Rooms with ensuite WC: 2
Facilities & Services: Palliative Care • Respite Care • Own GP if required • Close to Local shops • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Lyndhurst Lodge: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Lyndhurst Lodge has a Review Score of 4.3 (4.250)
The Review Score of 4.3 (maximum of 10) for Lyndhurst Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Lyndhurst Lodge in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.25 for Lyndhurst Lodge is calculated as follows: ( (5 Excellents x 5) + (5 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 12 Ratings = 4.25
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Lyndhurst Lodge is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 3.8 positive Reviews (19 registered maximum number of service users ÷ 5). 0 Reviews ÷ 3.8 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by G J (Daughter of Resident) on Wednesday 25 November 2015. Relates to October 2015.
My Mom stayed with Lyndhurst for 2 weeks respite care and even though she was poorly, (nothing to do with Lyndhurst) the staff were fantastic. The Manager was very easy to talk to and easy to approach, Mom enjoyed her time at Lyndhurst and she couldn't say
enough about how kind and caring the staff were.
How likely would you be to recommend Lyndhurst Lodge? Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Satisfactory
Safety / Security: Excellent
Value for Money: Good
There are currently no Care Home Idol entrants who have performed at Lyndhurst Lodge