Westwood House Residential Home

35 Tamworth Road, Ashby-de-la-Zouch LE65 2PW

Westwood House Residential Home, Ashby-de-la-Zouch, Leicestershire
Westwood House Residential Home, Ashby-de-la-Zouch, Leicestershire
Westwood House Residential Home, Ashby-de-la-Zouch, Leicestershire

Westwood House Residential Home is a charming Victorian property that has been lovingly converted for the practice of modern care, welcoming long and short-term requirements.

Comfortable living areas and secluded gardens make for a relaxing lifestyle, while there are many activities and events organised for residents' entertainment and to support personal interests.

High care training standards keeps quality high, while the home keeps up-to-date with the requirements of regulators.

Group: Your Health Ltd

Local Authority / Social Services: Leicestershire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 16 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 55+.

Single Rooms: 8

Shared Rooms: 4

Rooms with ensuite WC: 1

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Westwood House Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Westwood House Residential Home has a Review Score of 9.6 (9.580)

The Review Score of 9.6 (maximum of 10) for Westwood House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Westwood House Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.83 for Westwood House Residential Home is calculated as follows: ( (40 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 47 Ratings = 4.83

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.75 Points relating to the number of positive Reviews for Westwood House Residential Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 3.2 positive Reviews (16 registered maximum number of service users ÷ 5). 4 Reviews ÷ 3.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Westwood House Residential Home?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Westwood House Residential Home

  • Son of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Relative of Resident/Service User
    1

Knowing that my sister in law is well looked after, you can go home after visiting with confidence that she is well and has the best possible care. The staff always make you feel part of the family in the home. My last thought is that when my sister came here it was the best move and has proved the staff has looked after her welfare.

How likely would you be to recommend Westwood House Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Conscientious staff for whom resident's welfare is foremost, finding suitable residential care is distressing enough and everyone puts resident's families at ease during this process. Physical, mental and even special dietary requirements are dealt with promptly. Westwood House is clean and homely and the team are caring and compassionate, who can ask for more?

How likely would you be to recommend Westwood House Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since my mother went into Westwood House, she has been happy and settled really well looked after. Every time I go, I am made to feel welcome, offered a drink and have had my dinner with her a few times, which has always been good and tasty.

How likely would you be to recommend Westwood House Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident at Westwood House for a number of years. Over this time she has always been treated with all due care and respect, not as a dementia sufferer but as a person. As a son, all I can wish is that my mother has the care and attention that I cannot give in her own home. Westwood House staff have become not only friends but part of an extended family to all the residents and their families. I can never thank them enough for the love they have shown to my mother throughout her stay.

How likely would you be to recommend Westwood House Residential Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

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Care Home Idol 2016

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