Castlegate House

49 Castlegate, Grantham NG31 6SN

Castlegate House in Grantham is a privately owned care home that provides residential care to its 20 older residents with dementia.

The home provides specialist care for Alzheimer’s, anorexia, bulimia, self-harming, cancer care, epilepsy, hearing impairment, Parkinson’s disease, schizophrenia, speech impairment, stroke and visual impairment.

The home has 10 single rooms and five shared rooms and only admits people over 65 years of age.

Residents are invited to personalise their room with their own furniture and the home has a lift, stair life and wheelchair access.

Castlegate House is near to both the local shops and public transport.

The home also has its own gardens.

Group: MPS Care Group

Person in charge: Angela Rudkin (Manager)

Local Authority / Social Services: Lincolnshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 20 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Anorexia/Bulimia/Self Harming • Cancer Care • Epilepsy • Hearing Impairment & Deafness • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Over 65 only. Ages 65+.

Single Rooms: 10

Shared Rooms: 5

Rooms with ensuite WC: 0

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Castlegate House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.5 (maximum of 10) for Castlegate House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Castlegate House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.517 for Castlegate House is calculated as follows: ( (34 Excellents x 5) + (20 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 58 Ratings = 4.517

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Castlegate House is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 5 Reviews ÷ 4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.5 Castlegate House has a Review Score of 9.5 (9.517) from 5 Reviews


Average Ratings

  • Excellent
    3
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Castlegate House?

  • Extremely LIKELY
    4
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Castlegate House

  • Daughter of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1

The absolute best thing I did for my mother.

How likely would you be to recommend Castlegate House? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

My mother has been looked after very well and coped with her very well. She is quite happy here.

How likely would you be to recommend Castlegate House? Extremely Likely

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Average Rating:   4.4 out of 5

We are very pleased with the care provided by this care home. The staff are always very friendly and efficient.

How likely would you be to recommend Castlegate House? Extremely Likely

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Average Rating:   4.5 out of 5

My father has been cared for extremely well over the past year. Any problems the manager will phone us straight away. My father enjoys the food and is very happy here.

How likely would you be to recommend Castlegate House? Extremely Likely

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Average Rating:   4.6 out of 5

Staff are always friendly and helpful.

How likely would you be to recommend Castlegate House? Likely

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Average Rating:   4 out of 5

Submit a Review for Castlegate House

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Bed Vacancies

No Bed Vacancies

posted 18 Apr 2018

Dementia, residential

Awards / Recognitions

There are currently no awards/recognitions posted yet for Castlegate House

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Castlegate House